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Belli  Miles

309 Tuckawanna Dr. Atlanta, GA 30001

404-273-1230

Bella@yahoo.com

Career Focus

Supply Chain Professional

Experience Summary

·         Over 4 years of related manufacturing experience specializing in analyzing Inventory and Materials Management Data, with an understanding in Production Planning, Purchasing, Logistics, and Finance.

·         In these 4 years, I have created a Safety Stock Program with the collaboration of SAP consultants to reduce customer backorders by 15% while maximizing fill rates at 98%. I have also, created training manuals to support company owned production facilities and fellow colleagues who were beginning SAP users.

·         I have attained strong analytical, research, and problem solving skills; I exude leadership qualities that allow me to work independently and outstanding interpersonal skills interfacing with others to ensure that organizational goals are achieved; I have the ability to efficiently manage time, handle multiple task, and meet deadlines with attention to detail; I am entrusted with the most complex customer service issues as a result of my exceptional ability to promptly resolve concerns and satisfy customer demands.

Education

B.A., Political Science --Georgia State University, Atlanta, GA   2005

B.A., Sociology            --Georgia State University, Atlanta, GA   2005

Technological Skills

ERP: SAP knowledge with specialty in IM, MM, and WM also knowledgeable in PP

Intermediate knowledge of Microsoft Office 2010- Word, Excel, PowerPoint, and Outlook.

Intermediate knowledge of Share Point; Type 45 WPM; 9000 KPH

Professional Development

Score 94% or better on IACET Accredited Continuing Education Units

Business Math 101                                 Accounting and Bookkeeping 101Business Analysis 101       

Accounts Receivable Management Accounts Payable Management                

Payroll Management 101   Managerial Accounting101             

 

Professional Experience

Customer Account Specialist- CSM Bakery Products, Tucker, GA       01/2012- Present

·      Represents CSM as point of person foraccount management from order tocash process.

·      Liaison for sales, buyers, and warehouse personnel.

·      Responsible for the forecasting and replenishment of VMI accounts.

·      Timely and daily communication with customers on any issues that would effect on time delivery.

·      Communicate daily with logistic, planning, accounting, and shipping dock to ensure 100% fill rate an on time delivery.

·      Work with sales support for pricing issues and product support.

·      Work to resolve carrier issues, warehouse issues, and or issues with supply chain.

·      Analyze root causes of issues impacting customers and recommend creative solutions.

·      Daily data entry including sending confirmations on orders via fax,phone, email,or EDI.

·      Keying and processing orders in addition to ensuringaccuracy of purchase order.

·      Setup and process all customer returns; Process customer credits and debits

·      Facilitate request  for technical service, complaints, inquires or general information

·      Responsible for updates in OLX customer master files.

Warehouse Specialist/Order Analyst – McMaster-Carr Supply, Atlanta, GA    06/2010- 07/2011

·     Achieved 97% fill rate for customer’s orders while reducing customer shipping errors in a manner that maximized company standards for productivity.

·     Evaluated customer orders for proper labeling, tagging, and packaging of material.

·     Calculated the weight and measurement of raw materials to ensure order accuracy.

·     Operate all material handling equipment safely and efficiently as required.

·     Maintain material handling by noting and reporting any damage, inventory shortage, or item discrepancy.

·     Inspect outgoing shipments for compliance with customer specifications.

·     Review inventory records to determine availability of request merchandise.

 

Inventory Control Analyst – Central Garden and Pet,                   Atlanta, GA    11/2006- 06/2010

·     Interacted closely with Production Planners to report, monitor, input, and evaluate daily production reports from production facilities to ensure that project demand was accurately represented in inventory.

·     Collaborate with Production Planners and purchasing teams to review MRP, BOM’s, requisitions, shipping dimensions, and specific routes for distribution.

·     Prepare weekly reports for Operational Planning meeting to review planning tables which include forecast and demand, 90 day on hand inventory, production schedule, and logistical issues to improve supply chain performance.

·     Generate inventory and production reports to maximize operations, which include daily receiving reports, open stock transfer orders, in transit orders, and invoices on hold report.

·     Compile and publish open order report and short shipped report for weekly management review in Share Point.

·     Act as liaison between production facilities and customer service to ensure successful finished goods order fulfillment.

·     Managed the distribution of all finished goods manufactured in southeastern and central region.

·     Utilize SAP system daily for the distribution of finished goods to customers by analyzing SKU levels statistics, which include current inventory levels, forecast, pending orders, sales history, promotional events, and seasonality of an item.

·     Create daily stock transfer orders to replenish and distribute finished goods from 54 vendors and co-packers to 11 distribution centers to guarantee orders are picked and shipped in a timely manner.

·     Assisted Inventory Control Manager with daily cycle counts and in preparation of annual physical cycle counts using ABC analysis to optimize inventory management activities and reduce customer backorders.

·     Coordinate with Warehouse DC Managers to scrap and dispose of obsolete inventory.

·     Conducted material management through goods issue, goods receipts, batch changes, block stock, subsequent adjustments, QA holds, and cancellation of receipts.

·     Reconciled, researched, and resolved distribution, production, inventory, and invoice discrepancies.

·     Schedule carriers for truckload and LTL shipments to vendors, customers, and distribution centers.

·     Organize three way matches of production reports, goods receipts, and invoices for all co-packer payments, in addition to GL coding and account reconciliation.

·     Worked closely with internal and external auditors in compliance with Sarbanes-Oxley standards

·     Invoiced over $5 million in customer orders, received over $57 million in raw materials, received over $115 million in finished goods, and created over $50 million in STO’s and PO’s for the distribution of finished of finished goods.

 

 

 

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