Cross Sales Agent Resume Format in Word Free Download -->

Cross Sales Agent Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


PAYTON JONES
309 Cleburne Pkwy
Powder Springs, GA 30001
Cell Phone: 404-844-9876   Home phone: 770-222-1230
payton@yahoo.com
Objective:
A management position with a company that will utilize previous experience and skills to meet business objectives and support commitments to customer service, employee development, and continuous improvement.
Professional Experience:
 WorldPay,(Manpower) Atlanta, GA: Cross Sales Agent  (02/11 – 07/11)
Analyze processing statements; Perform revenue enhancement; Implement pricing strategies beneficial to customers and company; Execute cost to tier conversions; Negotiate rates and fees to maintain and/or  increase clientele; Analyze data for accuracy in Access Database; Multitask in a fast paced goals oriented environment
Compucredit, Atlanta GA: Sr. Fraud Risk Analyst III (04/02-01/11)
Supervise and mentor a team of 30 fraud risk analyst; Monitor account activity to detect possible customer fraud; Investigate fraud claims from customers and/or merchants; Perform analysis to identify possible front-end and/or back-end fraud; Detect and mitigate losses; Resolve escalated calls from customer service; Set-up case files; Demonstrate a degree of creativity and latitude to accomplish everyday tasks; Sustain a high degree of confidentiality; Maintain 190-210 incoming/outgoing calls per day; Proficient in reading and analyzing credit bureaus; Maintain standard production quality and call management levels;

Citizens Trust Bank, Atlanta Ga: Head Teller (12/01 - 04/02)
Perform a variety of paying and receiving functions for deposit and loan customers; Speedy and efficient service; Strive to retain present customers and develop new business; Maintain and monitor the appropriate level of cash in the vault and on the floor; Process incoming and outgoing cash shipments; Prepare daily, weekly, and monthly reports; Train new tellers

Union Planters Bank, Baton Rouge La: Teller/ Asst. Head Teller (1/00-12/01)
Provide courteous and professional teller service to customers; Complete transactions according to guidelines; Perform basic and complex transactions; Demonstrate teamwork through positive interactions with co-workers, management team and other department/ banking centers; Mentor and or train new employees

Education:
Accounting AAS Chattahoochee Technical College September 2011
 Business Administration AAS    Chattahoochee Technical College December 2009
                                   Business Studies certificate    Chattahoochee Technical College January 2009
                           Payroll Accounting certificate Chattahoochee Technical College June 2010
                           3.7 overall GPA*

Programming and Software Skills

Microsoft Word, Microsoft Office Vista, Windows, Excel, Outlook, Access, PowerPoint, TSYS I, TSYS II, FDR, Falcon, AS400, Quickbooks, Peachtree, and GUI systems


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