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Teresa  leeman

309 Cartier Street

Manchester, NH 03001

603-820-001

teresa@msn.com

Knowledge of executive level administrative support and departmental management, skilled with strong organizational and detail oriented interpersonal ability. 

7/10 TO 3/11 MAJE LLC/Elite Construction (Merrimack, NH)

Ÿ  Responsible for all administrative duties for jobs coming in from a web-based program.

Ÿ  Entering all customer and insurance information into database

Ÿ  Calling customers to determine damages

Ÿ  Scheduling appointments for estimators to inspect properties

Ÿ  Constant communication with customers via phone & e-mail to answer any questions and to ensure customer satisfaction

Ÿ  Daily job progress updates to web-based program & internal database

Ÿ  Compiled job progress reports

Ÿ  Ordering of materials

Ÿ  Assisted in scheduling of employees and sub-contractors

6/07 TO 2/08      Service Dispatch/Project Mgr Asst, Denron Plumbing & HVAC (Manchester, NH)

·      Answer calls and dispatch technicians as needed

·      Quoted small service jobs

·      Logged time and materials

·      Weekly invoicing

·      Monthly collections

·      Approved and allocated accounts receivables

·      Maintained monthly on call schedule

·      Maintained daily service schedule

·      Support to (4) project managers

·      Other general office duties

6/05 TO 8/06      Hygiene Coordinator, Gerber Dental Group (Manchester, NH)

·      Treatment planning and coordination of insurance benefits.

·      Scheduling for (6) Hygienists.

·      Designed & created corporate brochure.

·      Created production report to be put into company procedure.  

·      Minor troubleshooting and updating of networked computers.

·      Processing cash/credit card payments.

10/04 TO 4/05     Marketing/Event Coordinator, NWG/TookMyPicture.com (Londonderry, NH)

·      Established and maintained inventory & database

·      Customer service, order processing and fulfillment

·      Compiled and reported statistical data

·      Coordinated and participated in all tradeshow activities

·      Coordinated staff, equipment, software, national events

·      Various Administrative Assistant responsibilities

·      Marketing Research

4/02 TO 7/04      Administrative Assistant, Nashua Family Dentistry (Nashua, NH)

·      Process and follow up on insurance claims

·      Maintained insurance aging report under 60 days

·      Treatment planning and coordination of insurance benefits

·      Scheduling for (2) Dentists and (4) Hygienists

·      Minor troubleshooting and updating of networked computers

·      Processing cash/credit card payments

·      A/R posting

·      Daily Reports

7/99 TO 7/01 Convention Services Coordinator, Watson Productions (Long Island, NY)

·      Collaborated with Project Managers and General Service Contractors to provide cost efficient services to clients, thereby ensuring greater profit margins.

·      Coordinated all convention service related tasks including but not exceeding, labor calls, electric and telephone requirements, cleaning, photos and trucking arrangements.

·      Updated and reproduced blueprints.

·      Inventory Control/Freight tracking.

·      React and resolve last minute complications to client satisfaction.

·      Managed multiple projects, meeting tight schedules, deadlines and time constraints.

·      Creation of contracts, proposals, spreadsheets and management reports.

·      Pulled together billing from vendors to close out jobs and final bill clients.

7/94 TO 7/99 Administrative Assistant, Wolf-Gordon, Inc (Queens, NY)

·      Provided complete administrative support to regional Vice President of the prestigious Wall Covering distributor, well known within the trade.

·      Managed multiple projects, meeting tight schedules, deadlines and time constraints.

·      Coordinated and processed volume data for client proposals, spreadsheets and executive management reporting.

·      Managed small staff.

·      Research and resolve volume client inquiries and discrepancies to customer satisfaction.

·      Handle heavy telephones.  Consistently interacting with field personnel, executive management, vendors and buyers.

·      Interface with field sales force ensuring up-to-date sales packages, inventory and equipment.

·      Responsible for client data base & inventory control

Education:

          Marymount Manhattan College – New York, NY

EXCELLENT REFERENCES UPON REQUEST

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