Computer Systems Technician Resume Format in Word Free Download -->

Computer Systems Technician Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Jessica  Williams
309 N 125th Ave. El Mirage, AZ, 85001
Cell 319-429-9876, Home 623-583-1230
jessica@yahoo.com
EDUCATION
Certificate, Computer Systems Technician, 2001 Hamilton College of Business, Cedar Falls IA GPA: 2.96 I obtained knowledge in the troubleshooting and networking of computers.
SKILLS
. Hardware Configuration
. Software Installation
. Troubleshooting, Escalations, Critical Thinking
. Network Connectivity: WAN/LAN, Wireless
. Customer Service
. Keyboarding, 10-key
. Data Processing
. Communication Skills
. SOP/Document Management
. Project/Time Management Skills, Multi-Tasking
. Office 2003 and XP: Word, Access, Excel, PowerPoint, Lotus Notes
. OS: win9x, NT, ME, 2000, XP and Vista
. Programming
. Dispatching
EMPLOYMENT HISTORY
AAA (NCNU ERS)
Tier 2 (Emergency Roadside Service) July 10 – Present
Second level of dispatch for Northern Cali, Nevada, & Utah to ensure ETA’s and safety concerns are meet promptly.
CableOne Phoenix, AZ
Level 1 Technical Support Technician, March 08 - Dec 08
First level of support to assist customers and field technicians with internet/network connectivity, email, security, and voip/phone issues.
The Plus Group Inc. Mesa, AZ
Sr Tier 2 (FFTP-TLQ) U-verse Technical Support, March 07 - March 08
Contract Employee: Placed at AT&T for U-verse IPTV and Internet services.
Second level of support to assist T1/T2 agents, sales, premise technicians, and customers with technical escalations.
REFERENCES
Available upon successful interview.


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