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AVA ALTARAS
309Riverside Drive , New
York
309
(917) 868-9876
Computer.instruction.with.ava@gmail.com
1997
– Present
|
Consultant
- Computer System Training Specialist - Instructional Designer
·
Designs curriculum and trains end users on
a variety of software applications i.e. Microsoft Office, Windows, Adobe
Photoshop.
·
Trained corporate
clients on application software and proprietary systems. Designed curriculum
for training and developed training materials. Provided on-site support.
·
Trained end-users
of various computer backgrounds on, various versions of Windows, Microsoft
Office Suite and Lotus Notes.
·
Conducted
training sessions on proprietary bond trading system for traders at a variety
of broker dealers.
·
Developed
training and user documentation and conducted training sessions on Outlook
for IBM and Macintosh in preparation for the client’s e-mail system change to
Outlook.
·
Conducted
training sessions on a custom designed time management system.
Companies trained: HSBC, Fiduciary International Trust, ICM Artists, NBC,
The Trading Edge, The New York Board of Education, NY City Employees.
|
|
1989– 1994
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JP Morgan Chase-
System Training Specialist / Coordinator,
·
Responsible for
needs assessment and all training activity.
·
Developed all
documentation for the training of 600 AMTrust users in the Personal Trust
& Investment Groups of the Private Banking Division.
·
Developed program
to train 280 Chemical Bank employees who would use the AMTrust System as a
result of the Manufacturers Hanover Trust -Chemical Merger.
|
|
1988 – 1989
|
Electronic
Data Systems -
Training
Specialist,
·
Trained
client employees on computer systems developed and implemented by EDS.
·
Created training
course for the instruction of a complete department (400 employees).
|
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EDUCATION
|
||
MA
December 1987
|
Teachers College,
Department of Communication, Computing and
Technology
Major: Computing in Education. GPA: 3.6.
Masters
Thesis: “A Proposal on the Instructional Design of a Portfolio
Optimization System for Investment Banks."
|
|
BA
September
1984
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Department
of Education/ Department of French Language and Literature
Double
major: Instructional Methods and their evaluation and French
Literature
|
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COMPUTER
EXPERIENCE
|
Microsoft Office 2003, 2007, 2010: All
levels of Word, Excel, Access, PowerPoint, Publisher, Outlook. Lotus Notes,
Adobe Photoshop Elements,CS3, Adobe Acrobat, Web Design with Google Sites,
Google Applications i.e. Google Mail, Calendar, Documents, Google Blogs,
Quicken.
|
|
LANGUAGES
|
Fluent
in French, Hebrew and Turkish, conversant in Spanish.
|
|
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