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Computer System Training Specialist Resume Format in Word Free Download

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AVA ALTARAS
309 Riverside Drive, New York, NY10001
(917) 868-9876
Computer.instruction.with.ava@gmail.com

1997 – Present

Consultant - Computer System Training Specialist - Instructional Designer

·        Designs curriculum and trains end users on a variety of software applications i.e. Microsoft Office, Windows, Adobe Photoshop.
·         Trained corporate clients on application software and proprietary systems. Designed curriculum for training and developed training materials. Provided on-site support.
·         Trained end-users of various computer backgrounds on, various versions of Windows, Microsoft Office Suite and Lotus Notes. 
·         Conducted training sessions on proprietary bond trading system for traders at a variety of broker dealers.
·         Developed training and user documentation and conducted training sessions on Outlook for IBM and Macintosh in preparation for the client’s e-mail system change to Outlook.
·         Conducted training sessions on a custom designed time management system.
Companies trained: HSBC, Fiduciary International Trust, ICM Artists, NBC, The Trading Edge, The New York Board of Education, NY City Employees.

1989– 1994

JP Morgan Chase-New York, NY (Chemical Banking Corp.)
System Training Specialist / Coordinator, 
·         Responsible for needs assessment and all training activity.
·         Developed all documentation for the training of 600 AMTrust users in the Personal Trust & Investment Groups of the Private Banking Division.
·         Developed program to train 280 Chemical Bank employees who would use the AMTrust System as a result of the Manufacturers Hanover Trust -Chemical Merger.

1988 – 1989

Electronic Data Systems - New York, NY
Training Specialist,
·        Trained client employees on computer systems developed and implemented by EDS.
·         Created training course for the instruction of a complete department (400 employees).
EDUCATION

MA
December 1987
Teachers College, Columbia University.
Department of Communication, Computing and Technology
Major:  Computing in Education.  GPA: 3.6.
Masters Thesis: “A Proposal on the Instructional Design of a Portfolio Optimization System for Investment Banks."
BA

September 1984
Tel-Aviv University, Israel.
Department of Education/ Department of French Language and Literature
Double major: Instructional Methods and their evaluation and French Literature

COMPUTER
EXPERIENCE

Microsoft Office 2003, 2007, 2010: All levels of Word, Excel, Access, PowerPoint, Publisher, Outlook. Lotus Notes, Adobe Photoshop Elements,CS3, Adobe Acrobat, Web Design with Google Sites, Google Applications i.e. Google Mail, Calendar, Documents, Google Blogs, Quicken.

LANGUAGES
Fluent in French, Hebrew and Turkish, conversant in Spanish.




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