Computer Operations Specialist Analyst Resume Format in Word Free Download -->

Computer Operations Specialist Analyst Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


RUBY ALIREZ
P.O. Box 13001
Las Cruces, NM 88001
Home Phone 575-373-9876
Cell Phone 575-649-1230
Email: ruby@msn.com



OBJECTIVE:

To obtain an IT position, in an upwardly mobile organization where loyalty, commitment, contribution and personal drive are acknowledged; where personal growth goes hand-in-hand with the challenges of organizational development and industry competition.  At this point in my career, I am searching for a position that would be a perfect fit, so I am open to relocating for the right opportunity.

Technical Training:

§  Novell Education Certificate Standard Course 560 Netware 5 Administration
§  Novell Education Certificate on Zenworks for Desktops 4
§  Certificate of Achievement for Implementing and Supporting Microsoft Windows XP Professional
§  3COM NBX Certification
§  Cisco-Interconnecting Cisco Network Devices (ICND) Certificate
§  Certificate of Achievement for Managing a Microsoft Windows Server 2003 Environment
§  A+ Certification course
§  Active DoD “Secret” Clearance
§  Confined Space Entry Training
§  Research In Motion (RIM) Blackberry Training


RELEVANT EXPERIENCE:

Computer Operations Specialist Analyst Senior
NASA White Sands Test Facility Site Lead
November 2009-Present     Lockheed Martin Corporation, Las Cruces, NM

n  Ensure the day to day responsibility of the IT Department, coordinating work load and Remedy ticket assignments to maintain and improve mission operations
n  Ensure the integrity of systems requiring hands-on, and a proactive approach to keep client systems running at premium Service Level Agreement standards by providing broad expertise in all areas of network, computer, server and telecommunication technologies
n  Analyze existing network, computer, server and telecommunications system procedures for efficiency and effectiveness 
n  Work with a tightly aligned team of Level 2 and 3 technicians, to ensure world class levels of service, and unparalleled availability of all production systems
n  Confer with management, define the bounds and aims of network, computer, server and telecommunications implementations, and provide management with status and progress reports
n  Participate in the generation, and review, of procedures, test plans, integration documentation, problem reports and the assessment of their impact on missions
n  Coordinate and facilitate the installation of inside and outside cabling plant infrastructures
n  Interface with upper management for operational and functionality issues
n  Coordinated upgrades for all IT equipment consisting of network, server,  telecommunications and desktop hardware
n  Work effectively with people as part of a multi-disciplinary, multi-contractor environment
n  Perform work that involves the planning and delivery of information, technology customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training.
n  Diagnose and resolve problems in response to customer reported incidents; research, evaluate, and provide feedback on problematic trends and patterns in customer support requirements.
n  Provide advice and guidance on a wide range of complex IT issues and various complex networking issues.
n  Conduct analysis of and recommend solutions to problems or issues involving the network, servers and telecommunications
n  Troubleshoot and upgrade, existing operational environment consisting of workstations running Windows XP desktops
n  Ensure the proper functionality of daily backup operations.
n  Maintain, repair and PM existing equipment to ensure the integrity of the desktops and peripherals

Network Administrator II
March 2008-November 2009    Apogen/Qinetiq-NA   U.S. Customs and Border Protection, El Paso, TX

n  Support 24x7 LAN and Associated Applications used to support the office's line and administrative program responsibilities.
n  Perform work that involves the planning and delivery of information, technology customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training.
n  Diagnose and resolve problems in response to customer reported incidents; research, evaluate, and provide feedback on problematic trends and patterns in customer support requirements.
n  Provide advice and guidance on a wide range of complex IT issues and various complex networking issues.
n  Test and optimize the functionality of systems, networks, and data.
n  Conduct analysis of and recommend solutions to problems or issues involving the local area network and/or wide area network
n  Plan, design, develop, and integrate network systems consistent with existing or planned network infrastructures.
n  Maintaining the integrity of the Special Operations Group Mobile Command Centers specialized equipment that consist of; Cisco Router, Cisco Call Pilot, Satellite uplink, GIS software and four laptops.
n  Maintaining the Integrity of the Office of Intelligence 16TB SAN and the Quantum storage tape unit.
n  Troubleshoot, upgrade, existing operational environment consisting of workstations running Windows XP Desktops and Microsoft Exchange outlook.
n  Maintain the integrity of Microsoft 2003 servers and Novell 6.5 Servers.
n  Perform Disaster Recovery Operations on related systems to include documentation.
n  Ensure the proper functionality of daily backup operations.
n  Oversee user accounts and passwords utilizing Active Directory and Console One.
n  Support users remotely utilizing Tivoli.
n  Maintain, repair and PM existing equipment to ensure the integrity of the desktops and peripherals.
n  Troubleshoot networking infrastructure consisting of CISCO Routers, CSU/DSU’s, bridges, switches, gateways and protocol converters.



Information Systems Manager
February 2007-March 2008   Geo Care Inc.  Ft. Bayard, Medical Center, Ft. Bayard, NM

n  Supervise, direct, train, and coordinate activities of technicians.  Partner with staff to plan, develop, and coordinate improvement methods.
n  Oversee activities and provide the technical support to sustain the hospital’s electronic, computer, networking, and communications systems.  Maintain servers and ensure functionality of communications sites.
n  Oversee user accounts, passwords, email, and related communication protocols.
n  Responsible for configuration management and documentation of network and system.
n  Maintain servers, create monitoring reports and logs and ensure functionality.
n  Keep current on emerging technologies.  Identify, analyze and document long-range requirements and schedule resources related to the network.
n  Ensure an organizational disaster recovery plan is in place by coordinating its development, implementation, training, and maintenance.
n  Maintain the Inter-Tel phone system.  During relocation and as needed, am responsible for programming new wireless phones into the database and redirect crossover cables from punch down block.
n  Maintain and provide for the security of confidential organizational, resident, etc databases, records and information.
n  Manage the resident call bell system.  Programming new call bells into the database and replacing call bells as needed.
n  Maintain ten CISCO 1100 wireless access points throughout the facility.
n  Maintain a CISCO VPN connection to corporate headquarters in Florida.
n  Maintaining and updating the local intranet.
n  Public Information Officer – Incident Command Team
n  Maintaining a Polycom and Tandberg video conferencing units for Department of Health and Geo Care Corporate Head Quarters.
n  Maintaining T-1, ATM and Frame Relay Circuits.
n  Maintaining daily backups through an AIT auto loader tape system.
n  Strong experience in vendor management, 3rd party sourcing and project management.


Technology Coordinator
December 1999-February 2007      Cobre Consolidated Schools, Bayard, New Mexico

n  Ensured the integrity of the school’s IT program.  Assessed latest technologies, and provide guidance for incorporation into the school’s strategic direction.
n  Responded to customer needs related to computer issues/needs, service orders, training, technology planning, etc.  Maintained integrity of systems and provide accessibility to user accounts, email, communication processes.
n  Creates and maintained related working documentation.
n  Strong experience in vendor management, 3rd party sourcing and project management.
n  Provided staff training in the use of organization’s IT systems, and related programs, policies, and procedures.
n  Supervise, direct, train, and coordinate activities of technicians.  Partnered with staff to plan, develop, and coordinate improvement methods.
n  Maintained and troubleshot the 7 Local Area Networks, and insuring the reliability of the districts’ Wide Area Network.  Planned and implemented new networks.
n  Maintained and troubleshot CISCO Electronics. ie: Switches, Router, PIX Firewall.
n  Maintained the districts 3COM NBX IP Telephony system.
n  Installed 3COM Blades: Fiber Modules and RJ45 Blades.
n  Maintained and troubleshot 3COM Products. 3COM Switches, Routers and CoreBuilders. 
n  Maintained and troubleshot the districts networkable printers through Novell.
n  Designed and maintained the district’s web site using Front Page 2002 and Netscape Composer.
n  Used Novell Netware 5, Netware 5.1 and Netware 6.5, as well as Novell Groupwise 6.5, Novell Zenworks 4 and Zenworks 6.5
n  Worked with Windows NT, Windows NT Workstation, Windows 2000 Server and Windows 2003 Server as well as,  Surf Control Email and Surf Control Webfilter Programs
n  Utilized and troubleshot Windows 95,98,2000 and XP.  Office 97, 2000 and XP.
n  Ensured the District’s data recording software (SASI) was functional at all times.
n  Activities required use and knowledge of networking protocols such as TCP/IP and IPX/SPX
n  Maintaining T-1, ATM and Frame Relay Circuits.



Technology Technician
June 1999 – December 1999     Cobre Consolidated Schools, Bayard, NM                       

n   Troubleshot, repaired and upgraded computers throughout the school district.
n  Work responsibilities included the use of :
n  Novell Netware 5
n  Windows NT Server.
n  Novell Client 3.2.
n   SASI.
n  Windows 95, 98, Office 97, 2000 and XP.










EDUCATION/ADDITIONAL TRAINING
HS Graduate, Cobre High School, Bayard, NM                                      
Associate of Science in Computer Network Technology, Western New Mexico University, Silver City, NM

§  Novell Education Certificate Standard Course 560 Netware 5 Administration
§  Novell Education Certificate on Zenworks for Desktops 4
§  Certificate of Achievement for Implementing and Supporting Microsoft Windows XP Professional
§  3COM NBX Certification
§  Cisco-Interconnecting Cisco Network Devices (ICND) Certificate
§  Certificate of Achievement for Managing a Microsoft Windows Server 2003 Environment
§  A+ Certification course
§  Active DoD “Secret” Clearance
§  Confined Space Entry Training
§  Research In Motion (RIM) Blackberry Training

OTHER ACTIVTIES/ACCOMPLISHMENTS
§  Achievement award from the Enterprise Networks and Technology Support Division (U.S. Customs and Border Protection)
§  Excellence Awards (Qinetiq-NA)
§  Team Excellence Award
§  Mayor Pro Tem, Town of Santa Clara, New Mexico
§  Assistant Fire Chief, Santa Clara, New Mexico
§  Certified EMT
§  Copper Little League baseball/t-ball manager/coach
§  Public Information Officer for Incident Management Team at Ft. Bayard Medical Center
§  Technology Committee Chairman for Cobre Consolidated School District
§  Board of Directors member for Grant County 911/central dispatch office
§  Serve on the Bootheel Consortium Board and Trainer for the Bootheel Consortium.
§  Awarded $800,000.00 in grant monies from the SLD (ERATE) Year4 for the Cobre Consolidated School District upgrades.
§  Awarded $107,055.00 in grant monies from the SLD (ERATE) Year5 for the Cobre Consolidated School District upgrades.
§  Awarded $247,879.97 in grant monies from the SLD (ERATE) Year6 for the Cobre Consolidated School District upgrades.
§  Awarded $58,563.42 in grant monies from the SLD (ERATE) Year7 for the Cobre Consolidated School District upgrades.
§  Awarded $500,000.00 in grant monies from the SLD (ERATE) Year8 for the Cobre Consolidated School District upgrades.
§  Recognized by the Ohana Foundation on having one of the top 3 networks in the State of New Mexico (2000)
§  Implemented and installed first paperless board meeting in New Mexico June 2002.



RELOCATION AND TRAVEL

§  Willing to travel for work up to 50% of the time
§  Willing to relocate for the right opportunity




REFERENCES:

Frank Ryan         Finance Director
                            Cobre Consolidated Schools
                            575/537-4013 ext 1103
                            PO Box 1000 Bayard NM, 88023


Sal Salas                Field Technology Officer
                               U.S. Customs and Border Protection
                               Biggs AAF
                               El Paso TX, 79916
                               915/497-9354
                              

Rudy Garcia III     Intelligence Analyst
                              U.S. Customs and Border Protection
                              Special Operations Group/HQ
                              Biggs AAF
                              El Paso TX, 79916
                              915/231-2850
                              
Ruben Miranda     Assistant Chief
                              U.S. Customs and Border Protection
                              EL Paso Intelligence Center
                              Biggs AAF
                              El Paso TX, 79916
                              915/526-9259

Desi Deleon          Deputy Commander BORTAC
                              U.S. Customs and Border Protection
                              Special Operations Group HQ
                              Biggs AAF
                              El Paso TX, 79916
                              915/231-2850

Gerald Bryan        Commander BORSTAR
                              U.S. Customs and Border Protection
                              Special Operations Group HQ
                              Biggs AAF
                              El Paso TX, 79916
                              915/231-2850

Todd Peterson       Vice President
                              Desert Communications, Inc.
                              7355 Remcon Circle, Suite 102
                              El Paso, Texas  79912
                              915/584-1287







Download Resume Format 

0 comments:

Post a Comment

Resumes By Categories

1-5 Years Experienced CV 10-15 Years Experienced CV 10th Standard 12th Standard CV 15-20 Years Experienced CV 20-25 Years Experienced CV 30+ Years Experienced CV 5-10 Years Experienced CV Accounts CV Aeronautical CV Automobile Engineer B Com CV B Pharma CV B.Tech CV BA CV BA Philosophy CV Banking CV BBA CV BBM CV BCA CV BDS CV Beautiful CV Bio Technology CV BMS CV BPO Call Center CV BSC CV BSC IT CV Business Analyst CV CA CV Cashier CV CEO CV CFA CV Chemical CV Civil Engineering CV Commercial CV Cook CV Cover Letter for Resume CS CV D Pharma CV Diploma CV Doctor CV draff Economist CV Electrical CV Electronics CV Engineer CV Fashion Designer CV Films CV Finance CV Foreign Resume Format Fresher CV GM CV Hotel Management Housekeeping CV HR CV ICWAI CV Import Export CV Industrial Engineering CV Instrumentation CV Insurance CV IT CV ITI CV journalist CV LLB CV M Com CV M Pharma CV M Phil CV M Sc Computer Science CV M Tech CV M.Tech MA CV Manager CV Marketing CV Mass Communication CV MBA CV MBA Event Management MBA Finance MBA Hospitality CV MBA HR CV MBA IB cv MBA Marketing MBA Production MBA Quality MBA SCM CV MBA System MCA CV Mechanical CV Medical Representative CV Mining CV MMS CV MS CV MSC CV Over 25 Years Experienced CV Paint Technology CV Pharmacy CV Phd CV Philosophy CV Project Manager CV Psychology CV Purchase CV Quality Engineer Real Estate CV SAP ABAP CV SAP Basis SAP BI CV SAP BO CV SAP CRM CV SAP CV SAP FICO CV SAP HR CV SAP MM CV SAP PP CV SAP SD CV SAP Security Six Sigma CV Special Resume System Administrator CV Teacher CV Textile CV Treasury CV USA Resume Web Designer CV