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JOY SEATON
309 South 5th
Street West
Missoula, MT 59001
(802)274-1230
joy@gmail.com
Quality-focused professional with 5+ years of
experience utilizing relevant technology in both academic and library settings.
Comfortable in a wide range of platforms and environments. Proven ability to effectively communicate, solve
problems, collaborate, and lead. Able to explain complex processes in
easy-to-understand terms for all audiences.
Successfully utilize information
technology as a research and productivity tool & apply appropriate best
practices for security and safety.
CORE COMPETENCIES
• New & Emerging Web 2.0 Technologies
• Testing & Troubleshooting • Application
Administration
• Support Tools • Library Science Fundamentals •
User Training
• Curriculum Technology Integration • Networking
• Problem Identification/Analysis
TECHNOLOGY SUMMARY
SOFTWARE: Windows 2000/XP/Vista/7, Microsoft Office
97/2000/XP/Vista/7, Remote Desktop,
SAP StaffWorks, Adobe Acrobat, ProLaw
Electronic Content Management Suite, Google Apps
HARDWARE: IBM compatible PCs, Workstations, Monitors,
LCD Flat Screens, Digital Cameras, Projectors,
CD-ROM Drives, External
Back-Up Systems, Optical Drives, Scanners, Printers, Microfilm Readers
EXPERIENCE
Rocky Mountain School of Photography, 2011 –
present
Education
Coordinator
• Assist
Education Director in developing curriculum & coordinating academic
schedule.
• Develop
comprehensive yearly academic schedules.
• Direct
seasonal staff on classroom management & maintenance.
• Design &
manage classroom spaces to optimize instructional effectiveness.
• Research
& implement asset tracking system for efficient tracking of instructional,
camera, and office equipment.
•
Manage & maintain
equipment including cameras, printers, studio lighting, computers, &
projectors.
Missoula
Public Library, 2008 - present
Computer
Network Specialist, Library Assistant
• Evaluated and troubleshot problems on
personal computers, printers, peripherals, and
network communication
devices.
• Implemented, managed and troubleshot the
installation of electronic distribution devices.
• Provided patrons with technical assistance and instruction in library
operations technology, including
Check-Eze self-checkout
machines, MediaBank DVD vault, electronic catalog searches, and downloadable
audio books via the OverDrive Media Console.
• Provided user assistance; perform computer maintenance; set up new user
profiles and e-mail.
• Trained a diverse array of patrons and staff by providing tutorials on
internet navigation, digital photography, email setup, as well as Microsoft
& Google applications.
•
Responsible for managing library social
networking utilities, including Facebook, Twitter, & Flickr.
•
Maintained catalog of
electronic documents and digital images.
Burke
Mountain Academy, 2006 - 2008
English and Art History Teacher, Winter Term Middle
School Instructor, Student Advisor, Librarian
• Researched and pioneered a successful
technology plan and implemented a system to distribute digital content, including
all aspects of hardware and software, from central servers to multiple remotely
located classrooms. These efforts satisfied the technological components of the
school’s annual reaccreditation audit by the New England Association of Schools
and Colleges.
• Trained teaching and administrative staff to
implement new and existing technologies.
• Designed curricula and implemented
instructional activities featuring Web 2.0 technologies in order to cultivate
student engagement and consistently deliver meaningful learning experiences.
• Evaluated individual students with thorough
and objective quarterly performance assessments.
• Created and maintained a record keeping system for the school's small library in order to maintain
NEASC accreditation standards.
• Created and maintained a record keeping system for the school's small library in order to maintain
NEASC accreditation standards.
Downs
Rachlin Martin PLLC, 2005 - 2006
Conflicts
Specialist, Assistant Librarian
• Conducted all firm-wide conflict of
interest searches and coordinated database integration through ProLaw
electronic case management.
• Performed filing, distribution, library
collection maintenance, and other administrative duties as assigned.
• Adhered to confidentiality policies and
procedures as outlined in the firm’s client service principles.
•
Developed effective taxonomies
for the quick retrieval of electronic information.
Starbucks, 2000 - 2005
Assistant
Store Manager
• Managed a Fortune 50 “Most Admired Company”
Waban, MA store with $1mm in annual revenue; directly supervised staff of
15.
• Responsible for recruiting, interviewing,
hiring, and training new employees.
• Trained and developed
employees to demonstrate all corporate customer service standards, operating
standards and skills.
• Utilized SAP StaffWorks labor scheduling
technology to coordinate accurate, objective, and effective weekly staff schedules.
• Achieved in-store operational excellence by implementing
corporate policies and procedures.
• Provided regular feedback and timely,
respective performance assessment for all staff.
EDUCATION
University
of Miami,
1999 - 2003
Earned
Bachelor of Arts; majored in English with Creative Writing focus, minored in
Art History.
Lesley University, 2007
Completed Masters-level
courses in secondary language arts education with emphasis on integrating
technology in the classroom.
University of Montana College of Technology, 2010
Completed
courses for Computer System Technician Certificate of Applied Science
RELEVANT COURSEWORK/TRAINING
Northeastern University, 2006
• Classroom
Technologies for the High School Mathematics Teacher
Lesley University, 2007
• New
Literacies: Web 2.0 in the Language Arts
Classroom
National Association of Independent Schools: Schools of the Future Annual Conference,
2008
• Wiki
Mania: How to Teach and Learn in an Open
Source Culture
• Developing a “Whole New Mind” at Your School
LITA National Forum, 2009
• How to Achieve Buy-In, Encourage Participation, &
Build Successful Online Communities
• Cultivating Digital Collections: Enabling Discovery with OAI Harvesting
at the University of Nebraska-Lincoln
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