Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Objective
To join an organization that will benefit from my customer service experience. It will also offer me a positive workplace for communicating and interacting with customers or prospective clients.
Summary of Qualifications
*Comfortable initiating and building rapport with affluent individuals
*Successful record in management, financial services, and customer service
*Superior oral and written communication skills
Download Resume Format
Teresa
Brown
309
Birch Ave
Elsmere, DE 19001
Cell: (302)312-1230
Email: teresa.brown@aol.com
Objective
To join an organization that will benefit from my customer service experience. It will also offer me a positive workplace for communicating and interacting with customers or prospective clients.
Summary of Qualifications
*Comfortable initiating and building rapport with affluent individuals
*Successful record in management, financial services, and customer service
*Superior oral and written communication skills
*Superior Customer Service
*Sales Experience
Work Experience
Work Experience
Collections
Specialist
09/2011 – Present Commercial Recovery Group Dover, DE
*Responsible for entire consumer portfolio *Handle commercial accounts for unpaid invoices and shipments
Director of Planning
01/2009- Present B.G.E (Independent Consultant) Wilmington, DE
*Organizes and promotes an array of events
*Hires and trains for each event
*Generate expense budgets, financial statements, employee contracts, etc.
*Coordinates meetings with prospective buyers and sellers
*Monitor the activities of events to ensure compliance with all applicable regulations
Collections Specialist
01/2010 - 12/2010 Dominion Management dba Cashpoint Claymont, DE
*Responsible for collections on past due title loans
*Developed positive rapport with customers to maintain an amicable relationship
*Worked with new and existing customers to determine a mutual resolution
*Handled cash payments as well as processed debit and credit card transactions
09/2011 – Present Commercial Recovery Group Dover, DE
*Responsible for entire consumer portfolio *Handle commercial accounts for unpaid invoices and shipments
Director of Planning
01/2009- Present B.G.E (Independent Consultant) Wilmington, DE
*Organizes and promotes an array of events
*Hires and trains for each event
*Generate expense budgets, financial statements, employee contracts, etc.
*Coordinates meetings with prospective buyers and sellers
*Monitor the activities of events to ensure compliance with all applicable regulations
Collections Specialist
01/2010 - 12/2010 Dominion Management dba Cashpoint Claymont, DE
*Responsible for collections on past due title loans
*Developed positive rapport with customers to maintain an amicable relationship
*Worked with new and existing customers to determine a mutual resolution
*Handled cash payments as well as processed debit and credit card transactions
Bar Manager
06/2007- 12/2008 Secrets of Middletown Middletown, DE
*Organized daily operation of the bar
*Served as a liaison between employees and management
*Recruited, hired, and train new employees
*Handled inventory and pricing
*Responsible for coordination of events and private parties
Collections Supervisor
07/2002-4/2006 Phillips and Cohen Associates Newark, De
*Direct supervision of 15 collectors within the collections department
*Responsible for recruitment, training, and coaching of collectors
*Managed the needs of high revenue consumer accounts through extensive follow-up procedures
*Recovered an excess on average of 115% of monthly budget for 2004 and 2005
*Prepared weekly and monthly projection reports
06/2007- 12/2008 Secrets of Middletown Middletown, DE
*Organized daily operation of the bar
*Served as a liaison between employees and management
*Recruited, hired, and train new employees
*Handled inventory and pricing
*Responsible for coordination of events and private parties
Collections Supervisor
07/2002-4/2006 Phillips and Cohen Associates Newark, De
*Direct supervision of 15 collectors within the collections department
*Responsible for recruitment, training, and coaching of collectors
*Managed the needs of high revenue consumer accounts through extensive follow-up procedures
*Recovered an excess on average of 115% of monthly budget for 2004 and 2005
*Prepared weekly and monthly projection reports
Achievements
*January 2005 Manager of Month (Phillips and Cohen Associates)
*June 2005 Manager of Month (Phillips and Cohen Associates)
Education
5/2000 Kean University Union, NJ
* BS Business Management
Skills
* Microsoft Office: Word, PowerPoint, Excel, Access, and Outlook
*January 2005 Manager of Month (Phillips and Cohen Associates)
*June 2005 Manager of Month (Phillips and Cohen Associates)
Education
5/2000 Kean University Union, NJ
* BS Business Management
Skills
* Microsoft Office: Word, PowerPoint, Excel, Access, and Outlook
*Skip tracing: Accurint, US
Tracers, Internet, Axiom
*Telemarketing Experience
*Telemarketing Experience
*Sales Experience
References Available Upon
Request
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