Associate of Science in Aircraft Electronics Resume Format in Word Free Download -->

Associate of Science in Aircraft Electronics Resume Format in Word Free Download

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KAYLA CLARIN
309 73rd Street East · Inver Grove Heights, MN 55001
651-208-9876 · kayla@gmail.com

EDUCATION / PROFESSIONAL DEVELOPMENT

·        Currently studying for CCNA
             Dakota County Technology College, Eagan, MN
·        Networking
             Dakota County Technology College, Eagan, MN
·         Associate of Science in Aircraft Electronics, Radar systems & Avionics
             NEI College of Technology, Columbia Heights, MN


TELECOMMUNICATIONS: PBX Technician
Accomplished Telecommunications Professional with 11 years of demonstrated achievements updating software and MACs (Moves, Adds, and Changes) for multiple systems including InterTel 3000, Avaya G3, Avaya Prologic, Executone 84 & 108, Sun Microsystems computers. Delivers process enhancements and product improvements through creative problem solving. Skilled communicator and negotiator. Works well independently or part of a team. Dedicated to delivering exemplary customer service.
Areas of expertise:
Administer all business operations - Altered corporate climate by positively impacting attitudes among upper and middle management - Assisted in moves, adds and changes - Call Center Tracking - Cell Phone Configurations - Coordinated vendors - Established a disaster recovery plan - Interfaced with vendors - Managed multiple projects for corporate and off-site retail locations - Moves, Adds, and Change - Ordered and maintained equipment - Performed daily, weekly and monthly system backups - Performed all maintenance and updates - Placed equipment orders - Problem Solving - Programmed cell phones - Programmed and implemented changes to the PBX and voice mail systems for employees and corporation - Recognized for delivering high-quality customer service - Resolved vendor billing errors - Received management assistance to start an independent business as a way of being thanked for a job well done - Repaired cables, jacks and phone equipment - Telephone Equipment Maintenance - Tested disaster recovery equipment - Traced wiring problems - Tracked call center operations - Troubleshoot problems for clients across the country including programming phone switches, tracing wire problems and performing system maintenance - Vendor Relations
SOFTWARE:
AT&T Interactive Advantage - AT&T Route It - MS Outlook - MS Excel - MS Word

PROFESSIONAL EXPERIENCE
THE TELECOM GEEK, INC., Inver Grove Heights, MN · 2007-present
A privately owned company providing telecommunication services to a variety of clients.
Owner / Operator
SCHWING AMERICA, INC., St. Paul, MN · 2006-2007
A construction equipment manufacturer.
Telecommunications Technician
MINNESOTA MUTUAL / SECURIAN, St. Paul, MN · 2004-2005
A securities company dealing in 401k and retirement investment plans.
Telecommunications Technician.
TEK SYSTEMS, Bloomington, MN · 2004
A placement company working on a “trial for hire” basis.
Telecommunication Technician
BEST BUY, Richfield, MN · 1998-2003
An electronics retail store.
Senior Retail Telecommunications Technician


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