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Area Sales Manager Resume Format in Word Free Download

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Stacy Heffernan
125 SW 114 St.
Village of Palmetto Bay, FL 33001
786-280-12345 cellular
mailto: stacy125@yahoo.com

Professional Profile:

Assertive, bilingual (English and Spanish) Executive with demonstrated superlative prowess in sales and leadership.

Core Competencies:

Public speaking, sales and sales management, closing, technology, process improvement, channel management, negotiation

Experience:

Area Sales Manager, SMART Technologies- Miami, FL                                                                                                9/11-Present
Responsible for all sales efforts within the state of Florida. Tasked with hitting high revenue target through the coordination across sales channel executives and salespeople, internal education and business salespeople, and maintaining high-value customer relationships. Developing capabilities within the sales channel to exceed quotas and expand SMART’s presence in corporate, higher ed, and K12.

Business Solutions Account Manager, SMART Technologies- Miami, FL                                                          1/09-9/11
Quickly built 65% of the North American pipeline out of 10 of my peers while doubling my sales quota through the growth of business within the Fortune 500. Worked with major deployments of SMART's technology at Microsoft, Kimberly-Clarke, Primerica, Home Depot, Wells Fargo, Disney, UPS, Fedex, and a wealth of others.

Area Sales Manager, Imagine Learning- Miami, FL                                                                              10/07- 1/09
Sold computer- delivered English tutorial program to educational institutions. Within six months I was able to get 11 out of 16 districts into the sales process, with several accounts in the Caribbean doing the same .I accomplished more than any other new hire by building a $1,600,000 pipeline (largest in the company) within 6 months.

Account Executive, Bear Stearns & Co./Southstar Funding- Miami, FL                                                              2/03- 10/07
Established the Miami territory for Southstar Funding, a mid sized wholesale lender. I sold Bear Stearn’s lending programs and online loan processing systems to retail brokerage businesses. Through disciplined work and an impossible amount of cold calls, Miami became Southstar Funding’s most profitable region nationwide. I was in the top 10% of sales companywide and was one of three selected to represent Bear Stearns directly upon Southstar’s demise. I closed over $150,000,000 in business during my tenure there by holding myself accountable for taking and making 100+ phone calls and seeing 10-15 customers per day.

 Regional Manager of Customer Care Quality, AT&T- Atlanta, GA                                                  6/99- 12/02
At AT&T Broadband, I was promoted five times from my hire date, doubling my salary and increasing my responsibilities tenfold. My first role was to mentor and train 75 Inbound Sales Professionals. I was chosen to represent AT&T in a television talk show interview to discuss our efforts to improve the customer experience. Six Sigma and Deming methodologies were learned and applied to improve business processes, work flows, and customer experience. One of my projects involved restructuring the organization to create more accountability and teamwork among front line employees, and it resulted in over $13,000,000 in savings in its first quarter while improving positive customer survey responses by 15%. It also improved employee morale and even increased call center service levels while layoffs were occurring.

Executive Sales Director, Common Ground Communications- Atlanta, GA                                           6/98- 6/99
Entrepreneurial start up where my partner and I discovered a need for advertising to the increasing Hispanic populations. I lead a sales team of five in North Georgia. We sold all forms of advertising including a magazine “Superahorros” which I designed and published myself.

Retail and Industrial Specialist, Buckeye International- Atlanta, GA                                                    12/97- 10/98
Responsible for selling to major industrial accounts such as Ford, Nabisco, Lockheed, and Goodyear. I also added new accounts such as janitorial services and grocery stores, resulting in my acquiring more new accounts than any other Sales Rep in Atlanta for 9 months straight.

Education:

Auburn University- Auburn, AL
o    Bachelor of Arts, Visual Communications, September 1997
o    Bachelor of Arts, Spanish, June 1997


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