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Area Manager Network Engineering Resume Format in Word Free Download

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Danna  Rogers
309 Talaton Court●Cumming, GA 30028-9876● 404-713-1230 ● danna@gmail.com

Summary

Twenty-five Years in Telecommunications including 10+ years in landline telecommunications and 15+ years in wireless telecommunications and ten years in management.  Expertise in core telecommunications networks including installation, configuration, integration, testing and acceptance, operational handover documentation and day-to-day operations and maintenance.  Experience in Class 4 and Class 5 telecommunications offices, MTSOs, Remote Switching Offices and Tier IV Data Centers.

Professional Background & Accomplishments

Project Management &Implementation

Install, integrate, test and launch numerous Nortel RLCM, Nortel DMS-1 and Subscriber Carrier Modules to support digital service upgrades to wired telecommunications markets.  Projects included racking facilities with grey-iron, installation of concentrating equipment copper and fiber-optics transport equipment and DC power systems.
Integrated Interworking Function (IWF) to facilitate TDMA-GSM Wireless Interoperability.  This included Synacom Roam-free Gateway, Lucent Interworking Interoperability Function (IIF) and the Ericsson Mobility Gateway (MG).
Install, integrate, test and launch numerous Nortel HLRs/STPs and Tekelec STPs to support GSM Wireless 2G/3G network launch/expansion.

Management

10+ years in management including Implementations of core network equipment, Tier 3/4 Support of core network equipment and day-to-day operations of core network equipment and facilities.  Three years as Director of Operations responsible for optimizing support of core networks including signaling networks, unified communications, wireless messaging and CDMA wireless data networks.  Experience managing contractors and FTEs.

Experience

Wireless Experience


Cox Communications
Atlanta, Georgia
December 2008 to Present

Director-Wireless Network Operations                          9/2010 to Present

As Director of Wireless Network Operations, responsibilities include direction-setting and operational responsibility for CDMA Wireless Data, Wireless Messaging and Wireless Roaming.  Currently managing a team of 3 managers, 2 senior engineers and 12 engineers to support trouble ticket analysis, data and messaging.

Director-Network Messaging                                                                12/2008-9/2010

As Director of Network Messaging, responsibilities include managing a team of 14 engineers responsible for multiple operational disciplines including signaling (SS7), voicemail, AIN (video TVCLID platform) and LSMS/LNP, as well as developing the team toward support of CDMA 3G Wireless Messaging and Data operations.

ATT Mobility/Cingular Wireless/BellSouth Mobility
Atlanta, Georgia
January 1996 to December 2008

Area Manager-Network Engineering                                               8/2007-12/2008

Managing a team of 12 Tier 3 support engineers for Nortel Core infrastructure including Nortel XA-Core MSCs, aTCA MSCs, SDMs, Media Gateways, Aggregate Nodes, USPs, SGSNs, CBMs and ERS8600.   This team is responsible for 7x24 tier 3 support for ~200 switches and subtending MGW infrastructure in a GSM 2G/3G environment.   This team managed the vendor interface with Nortel and drove improvement in the product uptime as well as decreasing the cost of ownership.   Built the team from 5 to 12 members and created, per management, the most mature vendor-specific core network Tier 3 team.

Sr.  Manager-Implementation and Core Services     10/2005-8/2007

Managed a team of 7 Implementation Engineers and up to 10 contractors to implement various core elements such as Tekelec STPs, Nortel HLRs, GAIT services, Agilent monitoring equipment, etc.Also managed a team of 7 NDC managers and ~14 contractors to run daily operations of 6 National Data Centers.Oversaw implementation of 16+ pairs of GSM HLRs to support the GSM overlay for Cingular Wireless.Worked against critical deadlines to achieve capacity and technology requirements.Oversaw implementation of 9+ pairs of Tekelec STPs.  Also oversaw CALEA implementation and testing.   Managed Implementation of  CALEA“Punchlist” in 150+ network elements to support the federal mandate of j-std-025-b.

Implementation Manager                                                       3/2001-10/2005

Responsible for implementing core platforms such as Nortel HLRs, Tekelec STPs, Agilent SS7 Protocol Analyzers, and bringing them into production along with appropriate documentation and handoff to operations.   This included GAIT platforms such as the Ericsson MG and the Lucent IIF.   Also participated in the GSM overlay evaluation, traveling to operators in Germany, Italy, and England for conferences.

Database Engineer                                                                     11/1996-3/2001

Responsible for the administration, coordination and implementation of all network dial plan, routing and switch/HLR-related translations database modifications for the BellSouthMobility DCSGSM network in North/South Carolina and East Tennessee.  Assisted with implementation of Nortel Broadband STPs in the BellSouth Mobility DCS network.Administrated all software upgrades, as well as translations and maintenance of the Broadband STP’s.  Implemented the LNP functionality, querying to ported landline numbers in the DCS footprint  in the Nortel MSC wireless switch and maintained the LNP translations.  

Technical Operations Support Engineer                       1/1996-11/1996

Responsible for the 7x24 technical operations support, surveillance and performance management of all elements of the PCS network through the operation and utilization of a highly sophisticated computer-based network management system within the centralized Network Management Center (NMC) of BellSouth Mobility DCS.   Responsibilities included providing on-site field technical support and leadership to field network maintenance personnel, as required, for infrastructure equipment installation and acceptance, high-level technical problem resolution, emergency network restoral support, and field trial support for both hardware and software applications.

Wireline Experience

Standard Telephone Company
(nowWindstream Communications)
Cornelia, Georgia
June 1986 to January 1996

Central Office Technician                                                       6/1991-1/1996

Responsible for the overall technical operation, maintenance and administration of thirteen (13) Northern Telecom DMS central offices (1 Class IV tandem/12 Class V end offices) in Northeast Georgia.   Responsibilities also included the installation, operation and maintenance of all copper and fiber transport systems (DS-1 through OC-48) and switch remotes.

Central Office Equipment Installation and Repair   3/1988-6/1991

Responsible for installation and maintenance of remote concentrating equipment including Nortel RLCMs, DMS-1s and Subscriber Carrier Modules.  Installation included cable-racking, cabling, installation of concentrating equipment, transport equipment including Fiber-Optics,  supporting DC power systems, turn-up and acceptance.

Premise Installation/Repair                                                 6/1986-3/1988

Responsible for installation, repair and troubleshooting of subscriber telephones, including private line, 2- and 4-party configurations.  Troubleshooting cable and subscriber carrier equipment (AML 2-channel as well as Seicor 7- and Anaconda 11-channel systems).  Supported wiring of electro-mechanical and digital switches for line installation and wired mainframes as required for installations.

Education

Associate’s Degree Applied Science

Young Harris College, Young Harris, Georgia                (1983)

Bachelor’s Degree-Technical Management

DeVry Institute of Technology (2005)

Other Post-Secondary Education

Attended University of Georgia, Brenau and Southern Polytechnic State University (1983-1995)
(BS Electrical Engineering Technology curriculum)

Other Education

Various switch maintenance and translations courses in both wired and wireless technologies
Training in protocols including SS7, IS-41, GSM MAP and SIP
Six Sigma Green Belt

References available upon request


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