Application Packaging Engineer Resume Format in Word Free Download -->

Application Packaging Engineer Resume Format in Word Free Download

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September 25, 2008

Lilly Bearden

(802) 522-9876 (Cell)
bearden.lilly@usa.net

SUMMARY:

Computer Consultant skilled in the following areas:
§  Application Packaging – Wise Package Studio (3.x, 4.x, 5.0, 7.2), InstallShield AdminStudio (3.5, 4.0, 5.5, 6.01), InstallShield (8, 9, 10, 10.5, 11.0), WinInstall, Microsoft SMS Installer (1.x and 2.x), Marimba Castanet, Tivoli
§  Virtual Environment - VMware Workstation (4.x, 5.x, 6.0)
§  Software Distribution – Microsoft SMS (1.x, 2.x, 2003), Novell ZENworks, Marimba Castanet, Tivoli
§  Scripting – WinBatch (2000 - 2003), DOS Batch programming, Microsoft SMS Installer, VBScript
§  Utility Tools – Orca, RegMon (4, 5, 6), FileMon (4, 5, 6), Process Explorer (8.2), InControl (3, 4, 5), AWIcons, WinDiff, MSI Log Viewer, MS NetMeeting, Citrix Metaframe
§  Quality Assurance – Compliance testing, script testing, Windows Installer compliance, documentation verification, application installation and uninstallation, ConflictSolver, ConflictManager, use of WinRunner, Rational Rose, Filemon, Regmon, InControl, Orca, other tools
§  Database - MS Access, Lotus Notes, MS SQL
§  Reporting - Crystal Reports, Lotus Notes, Peregrine Service Center
§  Programming - C, FORTRAN 77, Pascal, HTML (including VBScript, JScript, Java)
§  Networking - TCP/IP Networks, IPX/SPX, 10/100/Gb Base-T, Token Ring
§  OSs – Windows 2003, Windows XP, Windows 2000, Windows NT4, Windows 95/98, NetWare 3.x and 4.x
§  Outstanding customer service skills, as well as excellent written and verbal communication skills.
§  Extensive hardware and software troubleshooting skills

EMPLOYMENT HISTORY:

Consultant at John Hancock, Boston, MA                                                                          (5/2008 – Present)

Application Packaging Engineer.  Responsibilities include but not confined to:
Utilizing Wise Package Studio 7.2 and VMware 6.0 to package and repackage various types of applications (in-house, off-the-shelf, etc.) in a locked down environment for Windows 2000/XP. Used in-house “wrapper” script (.wse) for all MSI/MST packages to be distributed by SMS.  Also used wrapper script for creating custom actions and simple installs such as shortcuts to server-based apps.  Responsible for contacting resources for technical questions and for ensuring correctness of the package, verifying installation, self-healing/repair, and un-installation, and updating the various Excel spreadsheets.
Documented the packaging process so that the packages move through the flow more efficiently.
Other tools (Registry Monitor, File Monitor, Process Monitor, Orca, InControl, MSI Log Viewer, Event Viewer, XCacl, Regini, etc.) used when needed.

 

Consultant at CVS Pharmacy, Woonsocket, RI                                                                  (4/2007 – 4/2008)

Application Packaging Engineer.  Responsibilities include but not confined to:
Utilizing Wise Package Studio 7.2 and VMware 6.0 to package various types of applications (in-house, off-the-shelf, etc.) in a locked down environment for Windows 2000/XP. Used in-house wrapper tool for all MSI/MST packages to be distributed by SMS.  Used SMS to create “packages” for distributing the MSI/MST packages (via a collection) to test machines. Responsible for contacting resources for technical questions and for ensuring correctness of the package, verifying installation, quality assurance, self-healing/repair, and un-installation, as well as documenting the installation and updating the various databases, including Software Manager (Wise).
Documented the entire application packaging process (from initial testing to moving to production) so that all the packagers followed the same process.  Incorporated the documentation into Wise Package Studio and maintained the documentation for the packaging group.
Other tools (RegMon, FileMon, ProcessMon, Orca, InCtrl, MSI Log Viewer, EventVwr, SetACL, XCacl, etc.) used when needed.

 

Consultant at Sisters of Mercy, St. Louis, MO                                                                    (4/2007 – 4/2007)

Application Packaging Engineer.  Responsibilities include but not confined to:
Utilizing Wise Package Studio 6 and VMware 5.0 to package various types of applications (in-house, off-the-shelf, etc.) in a locked down environment for Windows 2000/XP. Used SMS for creating a “wrapper” for all MSI packages to be distributed by SMS.  Used SMS to create “packages” for distributing the MSI package (via a collection) to test machines. Responsible for contacting resources for technical questions and for ensuring correctness of the package, verifying installation, self-healing/repair, and un-installation, as well as documenting the installation and updating the various databases.
Other tools (RegMon, FileMon, ProcessMon, Orca, InCtrl, MSI Log Viewer, EventVwr, SetACL, XCacl, etc.) used when needed.

 

Consultant at Pfizer, Groton, CT                                                                                  (10/2005 – 1/2007)

Application Packaging Engineer.  Responsibilities include but not confined to:
Utilizing Wise Package Studio 4.62 and VMware 5.0 to package various types of applications (in-house, off-the-shelf, etc.) in a locked down environment for Windows 2000/XP. Utilized SMS Installer to repackage problem applications (into EXE and MSI) and for creating custom installs for the Windows Installer (MSI) packages. Used SMS for creating a “wrapper” for all MSI packages to be distributed by SMS.  Used SMS to create “packages” for distributing the MSI package (via a collection) to test machines. Also used WinBatch and SMS Installer for creating Custom Actions.  Responsible for contacting resources for technical questions and for ensuring correctness of the package, verifying installation, self-healing/repair, and un-installation, as well as updating the various databases and Incident tickets associated with packaging.
Other tools (RegMon, FileMon, ProcessMon, Orca, etc.) used when needed.

 

Consultant at Energy East, Rochester, NY                                                                    (3/2005 – 10/2005)

Application Packaging Engineer.  Responsibilities include but not confined to:
Utilizing InstallShield AdminStudio 6.01 and VMware 4.5 to package various types of applications (in-house, off-the-shelf, etc.) in a locked down environment for Windows XP. Responsible for contacting resources for technical questions and for ensuring application testing, creating installation and testing documentation. 
Quality Assurance, compliance testing, script testing, Windows Installer compliance, documentation verification, application install/uninstall testing and self healing/repair
Other tools (RegMon, FileMon, Orca, etc.) used when needed.

 

Consultant at ExxonMobil, Houston, TX                                                                       (6/2004 – 12/2004)

Application Packaging.  Responsibilities include but not confined to:
Utilizing InstallShield AdminStudio 5.5 to package various types of applications (in-house, off-the-shelf, etc.) in a locked down environment for Windows 2003 Terminal Server and XP, using Citrix Metaframe for testing packages, using NetMeeting to observe the application testing.
Utilized SMS Installer to either package problem applications (into EXE and MSI) or convert .ipf files to MSIs as well as using it for creating custom installs (the wrapper) for the MSI packages. Used SMS to wrap all MSI packages to be distributed by SMS.  Used SMS to create “packages” for distributing the MSI application package and wrapper (via a collection) to test machines.
Also contact technical resources for questions/issues and work with users to test the packages.
Creating installation and testing documentation. 
Quality Assurance – Compliance testing, script testing, Windows Installer compliance, documentation verification, application install/uninstall testing and self healing/repair
Other tools (RegMon, FileMon, InControl 5, Orca, etc.) used when needed.

 

Consultant at JPMorgan Chase Bank, Houston, TX                                                            (8/2003 – 6/2004)

Application Packaging Engineer.  Responsibilities include but not confined to:
Utilizing Wise Package Studio 3.2 to package various types of applications (In-house, off-the-shelf, etc.) for Windows 2000, and XP in a “locked down” environment, and ConflictManager to resolve file and registry conflicts.
Using Lotus Notes for database management & Novell Application Launcher (NAL) used as software distribution tool.   Added packages to NAL for distribution and UAT
Creating installation and testing documentation. 
Quality Assurance – Installing/testing application, Compliance testing, script testing, Windows Installer compliance, documentation verification, application install/uninstall testing and self healing/repair
Other tools (RegMon, FileMon, InControl 5, Orca, etc.) used when needed.

Consultant at Anadarko Petroleum Corporation, The Woodlands, TX                         (10/2001 – 7/2003)

Application Packaging Engineer.  Responsibilities include but not confined to:
Utilizing InstallShield AdminStudio (3.5 and 4.0) and Wise Installer 4.0 to package applications for Windows NT4, 2000, and XP in a “locked down” environment.
Utilizing MS SMS and Marimba Castanet to distribute packaged applications to the environment.  Utilized SMS Installer to package problem applications and for creating custom installs for the MSI packages, as well as using it as a wrapper for all MSI packages to be distributed by SMS.  Transitioned all software distribution from SMS to Marimba, including creating the wrapper for Marimba software distribution.
Using WinBatch Studio and DOS batch programming to create custom actions for applications as required.
Quality Assurance – Installing/testing application, Compliance testing, script testing, Windows Installer compliance, documentation verification, application install/uninstall testing and self healing/repair
Other tools (RegMon, FileMon, InControl 3, Orca, etc.) used when needed.
Creation, development, and testing of installation method for delivering Virtual Private Network (VPN) to all company-owned laptop computers, including the creation of installation scripts (using Microsoft SMS and WinBatch, DOS bat files), creation of MSI packages (using InstallShield AdminStudio), and SMS to distribute the VPN solution to the laptops. 

Application Packaging Team Technical Lead.  Responsibilities include but not confined to:
Creation of application packaging process flowchart; New hire process, including interviewing job candidates; Creation of application packaging database; Creation of various forms; Liaison between packaging team and client; Compilation of weekly status reports and other reports.

Dynegy, Houston, TX                                                                                                   (2/2000 – 10/2001)


Senior Analyst - Job responsibilities included but not confined to:
Application packaging, using Tivoli, and Wise Installer
Quality Assurance – Installing/testing application, NT4, 2000, and XP Compliance testing, script testing, Windows Installer compliance, documentation verification, application install/uninstall testing, self healing/repair and use of WinRunner to run automated test scripts against the packaged applications.
Other tools (RegMon, FileMon, InControl 3, Orca, etc.) used when needed.
Software installation/distribution
Ensuring integration efficiencies between business and critical project issues
Created process for switching software distribution from Tivoli to Marimba
Managing various projects within the application certification group
Database maintenance and troubleshooting of Lotus Notes database
Documenting all procedures, Manpower projection, and Web site development

Sprint Paranet (Consultant Positions), Houston, TX                                                     (8/96 – 2/2000)


NGC Corp - Application Certification/Integration Lab Team lead                                         (4/98 – 2/2000)
Job responsibilities included application integration / packaging, application testing and remediation, scheduling, reporting, presentations, database maintenance, manpower projection for lab.

Windows NT Migration                                                                                                    (3/98-4/98)
Assisted with Windows 3.x to NT 4.0 migration – duties included creating a methodology and writing the procedure, inventory, deployment, troubleshooting, database maintenance.

Stafford, TX - Web Site Development                                                                              (1/98-3/98)
Design and developed Internet web site for engineering firm – duties included consulting with customer to determine their needs, developing the site (hardware and software), putting the site into production and registering it with several “Web Crawlers”.

JPMorgan Chase Bank, Houston, TX - Windows 95 Migration (3 concurrent projects)          (8/96-1/98)
Assisted with Windows 95 migration of 800+ computers, including creating some WinInstall application package scripts as well as following quality assurance protocols as set by the bank
Assisted with Windows 95 migration of 400+ computers
Created/tested/certified Win95 core set of applications for the imaging (ViewStar) project

Excellent references available upon request



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