Administrative and General Technical Support Resume Format in Word Free Download -->

Administrative and General Technical Support Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download



Professional Summary
Seasoned, hardworking dedicated sales and service repairs professional seeking a position as Sales or Service Representative in the automotive based industry utilizing my existing skills and knowledge in customer service, service orders, scheduling, repairs, administrative and general technical support.

Experience:

Service Advisor,  Gervais Ford Inc.            10/03-12/10

- Service- write up. Tech support, Customer Handling, Paperwork, Billing & Estimating Customers, Service needs support staff & management, Appointment handling, Parts support. Ford master certified service advisor ,certified in warranty administration ,strong customer service skills ,strong team member.  Knowledge of Reynolds and Reynolds operating system. Some knowledge of ADP system.

Medical Technician/Shift Supervisor,  Promedica CRC. Brighton, MA   1/1991 to Present

Responsibilities included the following:
-Multiple patient services such as blood drawing, EKG's, lab processing and general healthcare support in a drug research environment.
-Reported to several managers and MD's for various testing services.

Warranty Administrator, Clark and White Lincoln Mercury, Newton, MA.           6/2001 to 4/2003

-Responsible for all administrative support for the automotive dealership.
-Managed the physical warranty, parts service write-ups and paperwork information for the dealership including correspondences with Ford Motor Corp including documentation and updating current warranties.
-Appointment coordinator and service writer for commercial service administration and techincal support for sales staff and management.

Assistant Service Manager, Arcand Sales and Service, Boston, MA.        2/1986 to 6/2001

-Responsible for handling most all initial customer service requests, repairs, services, and parts ordering. Dealt with various parts companies, delivery firms, and service vendors for customer repairs and mechanics scheduling.
-Handles multi-line phones for customer inquiries and re-write-ups for services.
-Supported the administrative functions for the department as needed.

Education
Graduate of Brighton High School
Graduate of Bryman Institute, Medical Support Technician
Nation Honor Society, 4.0 Student



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