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DANNA  BLAU

309 Loblolly Lane ● Roswell, GA  30001 ● (770) 993-9876 ● email: danna@bellsouth.net

Seeking a position in...

CREDIT / FINANCE / PROCESS / RELATIONSHIP
MANAGEMENT

Areas of Expertise

Accounts Receivables / Asset Disposition, Management, Servicing & Valuation / Bankruptcy / Collections: Commercial & Consumer / Customer Service / Leadership / Letters of Credit / Liens / Loss Mitigation / Recovery / Remarketing / Repossession / Risk Assessment & Management / Six Sigma / Underwriting / Vendor Relations

Summary of Qualifications

Extensive product knowledge coupled with creative ideas and a solid history of successes capable of handling a wide range of functions.  Proven ability to develop sales potential in new market areas.  Strong analytical and planning skills combined with the ability to coordinate the efforts of many to meet organizational goals. Productive and efficient work habits without supervision.  Self-motivator with supervisory and training experience.

WORK EXPERIENCE

Self Employed in a Consulting Capacity January 2008 to Present

Bank of America

Dealer Financial Services                       Sr. Asset Disposal Manager

                                                                  Sr. Relationship Manager, AVP          July 2003 to November 2007

Managed the day-to-day operation of the Marine/RV/Motorcycle/Airplane Remarketing Activities.  Supervised five Remarketing representatives who handled an asset portfolio with annual sales averaging $88 million.  This was accomplished via a network of 23 Consignment Dealers and auctions across the United States thus requiring very different Relationship Management skills.  Coached & trained remarketing representatives in the appraisal of collateral, use of the inventory tracking system and other computer programs, in making selling decisions based on seasonality, days in inventory, collateral type, & charge-off status.  Responsible for Maritime foreclosures on marine assets with Ships Mortgages.  Responsible for Aviation foreclosures on non-commercial aircraft and accompanying sale documentation with the FAA.  Participated in weekly and monthly sales and deficiency balance charge-off forecasting.  Prepared numerous ad hoc reports for management using Impromptu, an Oracle based report writer.

Additional responsibilities included representing the bank at car auctions where repossessed automobiles were liquidated.

Accomplishments include:

•Ø            Exceeded monthly goals 9 out of 12 months for last 5 years

•Ø            Increased gross sales dollars while maintaining same expense level for last 5 years

•Ø            Improved Gross Severity metric 10 basis points

•Ø            Maintained Total Sales Expense at 7% for 3 consecutive years

•Ø            Served on two Green Belt projects and two Process Excellence projects

David F. Blau

Page 2

Bank of America Specialty Group          Asset Disposal Manager
Relationship Manager                           February 1997 to June 2003

Responsible for the management of a national network of consignment dealers & auctions who sell the bank's repossessed collateral from the Specialty portfolio.  This position was regionalized as there were different obstacles to overcome depending on locale.  Spent time working in each of the 5 regions during this timeframe.

Responsibilities include: 

•Ø            Assessing the value of the collateral ensuring that proper (public or private sale) (bankrupt or non-bankrupt) legal notices are given to the customer(s), & that legal sale dates are observed.

•Ø            Determining a sales price for the collateral taking into consideration its condition & time in inventory

•Ø            Making sure that all collateral is sold in a commercially reasonable manner as prescribed by bank policy

•Ø            Working closely with attorneys & marine documentation specialists ensuring that the banks lien rights are preserved.

Accomplishments included:

•Ø            The attainment of group goals

•Ø            Increased sales prices, increased recovery dollars

•Ø            Sales prices averaged 103% of NADA wholesale book price, while recovery & legal expenses were reduced

Other accomplishments included receipt of numerous individual CELA awards, several Team CELA Awards, participation in Group committees & the March of Dimes.

W. C. Caye & Co., Inc.                            Credit Manager                                        July 1994 to January 1997

W. C. Caye & Co. was a supplier of construction materials to the commercial building industry with distribution centers in Georgia, Alabama, and South Carolina.  Caye also manufactured steel reinforcement products and fabricated custom made rebar forms for concrete applications.

Responsibilities included setting up new customers, assigning credit limits, & monitoring monthly receivables.  Managed a small staff, whose duties also include overseeing the reconciliation of customer payments to account invoices, dealing with collection matters, & working closely with attorneys when accounts required litigation.  Accomplishments included the creation, execution, & enforcement of a written credit policy, a reduction in bad debt expense by 35%, & a reduction in average days sales outstanding (DSO) of 18%.

Credit Recovery Corporation                 Director of Operations                                   July 1990 to April 1994

CRC was a Financial Services company servicing clients with past due accounts receivable & bad debt.

Responsible for all procedures relating to collections including written demands, telephone negotiations, structuring payment programs, & determining when amicable actions would not be effective thus requiring the litigation for recovery.  Position required substantial contact with clients in various industries & many different accounting methods.  As a result of any pending litigation, there were many occasions that required interaction with attorneys & courts.  Accomplishments included enhancement of the computer system & paper flow as well as a 50% increase in collections & a 35% increase in company profits.

Danna Blau

Page 3

Reliable Supply Company                       Credit Manager                                               July 1989 to July 1990

Reliable Supply Company was a distributor of 33 lines of major appliances to homebuilders & apartment complexes.  Reliable also manufactured Corian countertops, and designed custom made kitchens.

Responsible for investigating credit background of potential customers & establishing credit limits to open house accounts, working with customers to resolve billing discrepancies & to establish payment plans when terms of sale could not be met.  Responsible for filing liens on past due invoices, as well as coordinating collection efforts with collection agency & attorney.  Instituted analysis of monies collected by delinquency periods as well as an analysis of customer accounts & tracking individual customer payment trends.

Accomplishments included:

•Ø            Designed a Credit Policy & a Credit Application for various customer types

•Ø            Increased collection of past due accounts by 10% within first 30 days

•Ø            Increased collections by 33% better than predecessor.  Monthly receipts averaged 45% of total receivables, which were $1.6 million monthly

Macey, Wilensky, Cohen, Wittner & Kessler, Attorneys at Law                             June 1977 to March 1989

Senior Collector in Commercial Collections Department supervising five collector/paralegals, three secretaries, & three file clerks.  Primary function entailed collecting commercial & retail accounts by resolving various creditor & debtor disputes that typically required substantial correspondence & telephone contact with clients, debtors, court officials, & attorneys. 

Directly responsible for initiating lawsuits & summons of garnishment when an amicable solution was not available.  Further responsible for supervising accounts through various legal channels & also monitoring accounts when bankruptcy petitions were filed.  Additional responsibilities included asset investigation in the public records of the county courthouses.  Annual fees/commissions exceeded $500,000 for five (5) consecutive years on a volume of 2,500+ cases per year.

EDUCATION

Mercer University / Atlanta, Georgia

Master of Business Administration in Finance

Georgia State University / Atlanta, Georgia

Bachelor of Business Administration in Management

SKILLS

Computer Experience includes proficiency in Windows, Word, Excel, Access, PowerPoint, Visio, Minitab, Oracle, Impromptu by Cognos (a report writer), mainframe applications (RMS & CACS) & AutoIMS.

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