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Access Database Developer Resume Format in Word Free Download

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Joy Palmer

309 Rainbow Glen Circle • Madison, AL 35001
Cell: 719-360-9876 • Email: Joy.Palmer@gmail.com

PROFESSIONAL PROFILE
Highly motivated, results-oriented training professional with 13 years of training experience, including training department management.  Possesses clear, concise and effective oral and written communication skills; along with demonstrated group facilitation and presentation skills.  Versatile skill set includes excellent classroom leadership skills, instructional design, firm grasp of adult learning methodologies, and the ability to teach to all levels and learning styles.  Additional skills include software development, Lean Six Sigma Certification and Six Sigma Black Belt training. 

QUALIFICATION SUMMARY
·     ADDIE
·     Database Programming
·     Requirements Gathering
·     Adult Learning Theory
·     Instructional System Design
·     Six Sigma Black Belt
·     Certified Lean Six Sigma
·     Microsoft Office Expert
·     Systems Analysis
·     Curriculum Development
·     Needs Analysis
·     Technical Trainer

EMPLOYMENT HISTORY
ColdFusion Database Developer                                                                                                    2/2011 – Present
Yulista Management Services                                                                                                             Huntsville, AL
  • Developed and maintained ColdFusion 8 web-based database applications.
  • Utilized CFC-based development techniques along with ColdFusion security tools.
  • Supported the full Software Development Life Cycle.
  • Conduct needs analysis with customers and end-users.
Access Database Developer                                                                                                       11/2010 – 12/2010
Robert Half Technology                                                                                                           Colorado Springs, CO
  • Developed configuration management database that automated the data archival process.
  • Collaborated with end-users to determine optimum system functionality.
  • Conducted needs analysis with customer.
  • Participated in use-case design, code reviews and unit testing.
Training Manager                                                                                                                           9/2009 – 8/2010
Yulista Management Services                                                                                                             Huntsville, AL
  • Established new training department and directed day-to-day operations.
  • Conducted current state and end state needs analysis to identify key corporate learning goals.
  • Implemented training solutions and created training curriculum for current and future training needs.
  • Coordinated an enterprise-wide structured approach to training design and development.
  • Implemented corporate-wide Learning Management System (LMS).
  • Developed online, computer based training courses ensuring compliance with regulatory requirements.
Database Developer                                                                                                                       4/2008 – 7/2009
Thought Ascent                                                                                                                        Colorado Springs, CO
  • Provided project coordination oversight for numerous Access/SQL database applications.
  • Developed and customized database applications with Access front ends and SQL Server back ends.
  • Provided troubleshooting, diagnosis and repair skills for mission critical databases resulting in minimal system downtime and maximum data integrity.
  • Tested SQL and Access databases, corrected errors and made necessary modifications.
  • Diagnosed data integrity issues and performed data clean-up and database schema updates.


Technical Trainer                                                                                                                             9/1999 –4/2008
Harris I.T. Services Inc.                                                                                                             Colorado Springs, CO                                                                                                                                                                                   
  • Directed day-to-day operations of training department.
  • Established a Train-the-Trainer program for advanced customer education courses.
  • Developed and implemented tracking tools to evaluate and ensure overall training effectiveness.
  • Created and taught training courses in accordance with Instructional System Design (ISD) standards.
  • Produced end-user curriculum including student guides, instructor guides, lab exercises, and test questions that supported outcomes identified in training objectives.
  • Reviewed and updated training curriculum as needed or required.
  • Additional duties:
o   Managed multiple database development projects, including requirements gathering and systems analysis.
o   Supervised database development team.
o   Developed automated personnel database application that resulted in several hundred hours of labor cost savings per year.
o   Evaluated new database application requirements and provided technical solutions for government review.
o   Identified and evaluated industry trends to serve as a subject matter expert for upper management.
Adjunct Instructor                                                                                                                           9/2003 – 2/2011
National American University                                                                                                 Colorado Springs, CO
  • Taught Computer Information Systems, Principles of Marketing, Business Communication, Web Design, and Environmental Science courses to culturally diverse groups of students with varying skill levels.
  • Developed curriculum and lab exercises to aid students in the understanding of computer systems and software.
  • Presented information using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.
Application Trainer / Help Desk Technician                                                                                11/1998 – 9/1999
Volt Technical Services                                                                                                            Colorado Springs, CO
  • Taught Microsoft classes, including Access, Excel, Outlook, PowerPoint, and Word.
  • Wrote training manuals for Microsoft Office application courses, including all supporting documentation.
  • Provided technical assistance for incident tracking software, as well as SQL-driven database applications.

ADDITIONAL WORK EXPERIENCE
Nine years experience in business-to-business sales and direct-to-consumer sales; including the manufacturing, automotive, and wireless communications industries.

EDUCATION
Lean Sensei Certification – Villanova University Six Sigma Program, 2009
Master of Science – Computer Information Systems, University of Phoenix, 2002
Bachelor of Arts – Marketing, University of Northern Iowa, 1989

TRAINING CERTIFICATIONS


·     Access
·     CSS
·     Crystal Reports
·     Dreamweaver


·     DOD Section 508
·     Excel
·     Fireworks
·     Flash


·     FrontPage
·     HTML
·     Lean Six Sigma
·     PhotoShop


·     PowerPoint
·     Project
·     Six Sigma Black Belt
·     Word



AWARDS, CERTIFICATES AND CITATIONS
·     Faculty of the Quarter - NAU
·     Excellence Award - Harris Corp
·     Professionalism Citation - 50th Space Wing, USAF
·     Extra Mile Award - 50th Comm. Squadron, USAF
·     Customer Focus Award - Harris Corp
·     Teamwork Excellence Award - Harris Corp
·     Total Quality Management Award (4x) - Harris Corp
·     Innovation Award - Harris Corp
·     Certificate of Excellence - Harris Corp
·     Excellence Award - Volt Technical Services



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