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Technical Writer Resume Content in Word Format Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

309 Old Overton Drive 256.830.9876
Madison, Alabama 35001


To improve workforce performance through the design, development and implementation of training initiatives that support company objectives, utilizing proven instructional methodology in a cost effective and timely manner.

Detail-orientated, customer-driven, experienced and accomplished instructional designer with 16 years of experience in the development and delivery of instructor-led, web based, self-paced and blended learning courses for global audiences across various industries.

Adobe Captivate, Adobe PDF, Adobe Soundbooth, CISCO MeetingPlace, Concerto, Crystal Reports, Fullshot, Microsoft Live Meeting, Microsoft NetNeeting, Microsoft Office, Microsoft Visio, Oracle On Demand, SABA LMS, SumTotal LMS, Survey Monkey and WebEx.


Instructional Designer Regional Based October 2007 February 2012
PRA International (Pharmaceutical Research Associates)

Responsible for designing, creating and managing the development of high-quality and cross-functional learning programs and instructional materials to meet the needs of the Project Management Group within PRA utilizing adult learning methodology and principals (ADDIE). Led development of learning paths and curriculum through collaboration with global team of executive management, stakeholders, SMEs and cross-functional teams.
Designed, developed and implemented a training solution for the Critical Chain Methodology deployment to over 1,500 employees worldwide using Concerto
Developed ICH GCP training for over 2,000 employees worldwide to ensure patient safety and the credibility of clinical trial data
Designed a training solution for the Quality Control of Critical Variables in eTMF Electronic Trial Master File
Managed and maintained growth of a Project Management Training program for over 200 Project Managers and Project Directors while adhering to PMIs guidelines. The program enabled Project Managers and Project Directors to achieve PMI PMP Certification. Course topics included web applications, SOPs, corporate strategies and PM initiatives
Delivered train the trainer sessions to instructors to support new trainers with courses developed
Conducted training needs analysis to determine training objectives, instructional strategies and project scope aligned with PMI standards for Project Managers
Developed courses in consultation with global stakeholders to identify job tasks and knowledge performance gaps to achieve instructional goals and meet deadlines
Ensured accurate configuration of courses in the LMS (SumTotal, Saba)
Led discovery sessions and needs analysis results to identify root causes of performance gaps
Analyzed and reported training effectiveness results to project stakeholders and senior leadership to identify the programs success and improvement needs

Learning and Performance Consultant Self Employed September 1997 October 2007
Pharmaceutical Territory Management Specialist

Independent consultant responsible for the instructional design and delivery of CBT tutorials and instructor-led training for proprietary, off the shelf and web based applications to Fortune 500 pharmaceutical companies. Primary focus was to develop curriculum and manage new product launches as well as the new hire training program for a large pharmaceutical company. Training materials were written for and delivered to Regional Vice Presidents, District Managers and Sales Representatives.
Conducted needs assessments to identify and determine training gaps that needed to be addressed to support the strategic plan
Designed training programs that supported organizational goals while being cost effective, flexible, and efficient
Collaborated with various departments to develop training materials including participant/trainee guides, exercises, job aides, visual aids, online learning and other performance support tools
Ensured the quality and consistency of the implementation of training programs to the field by gathering information related to field activities, analyzing results, and reviewing data related to implementation of training
Gathered information related to field activities, analyzed results, and reviewed data related to implementation of training to ensure quality and consistency of training programs implemented in the field
Oversaw the execution of the logistics and communication plans to support projects
Acted as a subject matter expert to partner with internal departments (i.e. Marketing, Services, Research and Development and Operations)
Responsible for learning current and future software packages and being attuned to clients needs by providing best the instruction and service possible

ExecuTrain Corporation Atlanta, GA February 1995 September 1997
Senior Software Instructor

Delivered training nationally (100% travel) assisting various ExecuTrain franchises with their training needs and demands
Responsible for learning more than 18 desktop applications and teaching different classes to clients including government agencies, law firms, financial institutions, and public classes
Reviewed course content as a training advisor and co-author of course manuals
Prestige Award (Top 5 Trainer out of 1000) granted multiple times by ExecuTrain Corporation and recognized in Circle of Excellence (Top 75 Trainer) for all quarters eligible

Data Systems & Management, Inc. Atlanta, GA September 1993 - February 1995
Project Manager

Responsible for the technical support, coordination and budgeting of the systems implementation team
Focused on quality testing of custom software programs
Designed and delivered new training documentation to assist customers before live week implementation
Lead trainer on the Electronics Implementation Team for one of DSMs largest electronics customers. Training solutions included scenario-based technical documentation, documenting software short cuts and modifications for functionality gaps, and performing custom modification quality assurance

BA Communication Arts/Public Relations, Georgia Southern University

Member of Member of American Society for Training and Development (ASTD)

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