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System Administrator Proper Resume Format in Word Free Download

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Maya CRANE

309 Knob Hill Rd. ~ Elizabethtown, KY 42001

EMAIL:mayacrane@msn.com                                                     TELEPHONE: 270.317.9876           

 


IT Administrator with longstanding experience in network design, implementation, maintenance, support, and security.  Key professional strengths include analyzing and aligning enterprise network architectures to stringent federal and military IT standards. Notable professional experience includes the installing and maintaining mission-critical software and hardware infrastructures for Lockheed Martin. Versatile technical expertise complemented by strong strategic and collaborative problem-solving skills.

CERTIFICATIONS

Microsoft Certified IT Professional (MCITP), Anticipated Completion: June 2011

Microsoft Certified Systems Engineer (MCSE)                                         Certified Novell Administrator (CNA)

Microsoft Certified Systems Administrator (MCSA)                             VMware Certified Professional (VCP)

Microsoft Certified Professional (MCP)                                      Dell Certified Systems Expert (DCSE Laptops)

Certified Novell Engineer (CNE)                                                    Dell Certified Systems Expert (DCSE Desktops)

CompTIA Security+, Server+, e-Biz+, i-NET+, NET+, A+        Department of Defense  Secret Clearance

PROFESSIONAL EXPERIENCE

LOCKHEED MARTIN, Fort Knox, Kentucky                                                                            May 2007 - Present
Systems Administrator II (May 2008 – Present)

·          Ensure that IT policies and procedures align with Department of Defense IT standards.
·          Manage and monitor the day-to-day operation of the network and system assets, using In-depth knowledge of enterprise network design, administration, and operations.
·          Configure and administer Windows servers in a variety of development, test, and production environments, ensuring efficient operations, system security, and program data integrity.
·          Provide configuration, administration, and support of server hardware and operating systems in accordance with Army standards.
·          Provide technical guidance and support to administrators and users and at remote sites worldwide.
·          Promoted from level one to level two Systems Administrator.(March 2011)
·          Manage VMware Infrastructure.

IT Helpdesk Specialist (May 2007 - May 2008)

·          Served as the technical expert on the maintenance and troubleshooting of hardware and software problems on personal computers and Army STAMIS systems.
·          responded to users notification of computer virus infection and used standard software tools to clean the personal computer and insure that the problem is adequately contained.   
·          Diagnosed and repaired cabling and hardware problems, performed corrective actions, and updated instructions for software, hardware, and peripheral configuration/installation.

NEW AGE TECHNOLOGIES, Louisville, Kentucky                                                October 2005 - May 2007
IT Consultant

·          Provided professional consulting services for various mid-tier and enterprise clients.
·          Maintained internal helpdesk structure; tracked software, license keys, asset tag management, door alarm, sales program support, new hire account setup support, network infrastructure support.

CHARTER COMMUNICATIONS, Louisville, Kentucky                          August 2004 - September 2005
High Speed Data Specialist II

·          Supported cable Internet services for a high-speed Internet provider; resolved connectivity issues and performed user account setup, maintenance, and Remedy trouble ticket administration.

Maya CRANE                                                                         PAGE TWO

 


PROFESSIONAL EXPERIENCE

FORT KNOX NATIONAL COMPANY, Elizabethtown, Kentucky        October 2003 - February 2004
Helpdesk Technician II

·          Performed platform upgrades, support escalations, asset management, software installations, computer imaging, batch file scripting, phone support, printer management, and daily backups.

COMPUTER MERCHANT LTD., Louisville, Kentucky                                                                   August 2003
Windows 2000 Deployment Technician (Temporary Position)

·          Upgraded a network operating system to Windows 2000 and deployed updated network assets.

AJILON CONSULTING, Louisville, Kentucky                                                                      June - October 2003
Project Technician I (Temporary Position)

·          Imaged Dell desktops and laptops and deployed workstations to production environments.

PERMOND SOLUTIONS GROUP, Fort Knox, Kentucky                                                                 June 2003
Migration Technician (Temporary Position)

·          Implemented point-of-sale systems and hardware; configured software for network connectivity.

UNITED PARCEL SERVICE, Louisville, Kentucky                                         September 2001 - March 2002
Package Handler

·          Achieved Air Max award for exceptionally accurate work; demonstrated reliability, responsibility, and ability to produce excellent work in a high-pressure, fast-paced environment.

TECHNICAL SKILLS

OPERATING SYSTEMS / SERVERS: Windows Server 2003/2008, Exchange Server 2003/2007, VMware ESX Server 2.5, 3.0 and 4.1, SLED, SLES, Microsoft Virtual PC 2004, Microsoft Windows 95/98/NT/2000/XP/Vista/7, Novell 5.1, Veritas Backup Exec, Diskeeper Server 2010

PROTOCOLS: HTTP/HTTPS, FTP, DHCP, DNS , WINS, TCP/IP, Ethernet, IPX/SPX, IPSec, POP3, SMTP, PPTP, L2TP, NETBEUI, GSNW, MSCHAP

SERVICES: Windows 2003/2007 Active Directory, Active Roles Server, IIS 5.0, Nortons Anti-virus, McAfee Anti-Virus, Trend Micro Office Scan, Cluster Administrator, Distributed File System, MMC, ILO, HP Insight Manager, WSUS.

NETWORK SECURITY: Sniffer Pro 4.6, NeoTrace Pro 3.25, and GFI LANguard Network Security Scanner, Zone Alarm Pro Firewall, NAT, SSL, PKI, System Audit, Physical Security, Honey Pots, WEP, BackTrac

GENERAL APPLICATIONS: Microsoft Office Suite (Word, Excel, Access, PowerPoint), Dreamweaver MX, Adobe Photoshop, Adobe Acrobat, Lotus Notes, Windows PE, CA Arcserve Backup, VMware vSphere Client, Remedy Ticketing System, QuickBooks Enterprise 7.0, CRM 3.0, SalesLogix, Nortons Ghost, Symantec PcAnywhere, VNC, Putty, WinSCP, Sharepoint 2007, CA Unicenter DSM

ADDITIONAL TECHNOLOGIES: HTML, Website Design and Maintenance, Straight and Crossover Cabling, racking and stacking servers, patch panels.

EDUCATION

Associate of Science, Computer Network Administration (Dean’s List)
LOUISVILLE TECHNICAL INSTITUTE, Louisville, Kentucky

Web Development Coursework, May 2000 - June 2000
ELIZABETHTOWN COMMUNITY COLLEGE, Elizabethtown, Kentucky


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