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Bella Smith

309 Center Ave                                                                                                                            (412) 498-9876

Mc Donald, PA 15001                                        page 1 of 2                                 bellasmith@aol.com

PROFESSIONAL SUMMARY

A goal-oriented organizer and team player that has excellent communication skills, training skills and has a keen ability to manage people and money.  A detail-oriented, enthusiastic, problem solver, that has a good sense of humor, the ability to work well under pressure, is self-motivated, and has excellent conflict resolution skills; thereby providing clear explanations to the customer.  A good planner with specialized skills in management, sales, market analysis, and customer service.  A positive, energetic, aggressive, flexible, results-oriented administrator and a quick learner with transferable skills.

QUALIFICATIONS

MANAGEMENT

·            Supervisor of scheduling of 50,000 students a year in 168 courses of instruction,

·            Increased student utilization from 79 to 94 percent, as FTC Department Head

·            Navy and Marine Corps Commendation Medal, Awarded for work as Department Head

·            Liaison for all non commissioned to the Commanding Officer, as Command Senior Chief

·            Meritorious Service Medal. Awarded for work as Command Senior Chief

·            Manager of maintenance reporting and quality inspector to ensure maintenance accomplishment

·            Direct leadership of technicians to resolve supply issues and devise new procedures

·            Responsible for weekly managerial reviews and strategic planning

·            Supervisor responsibility for  production coaching and training of employees on command operations

·            Evaluator of staff job performance, training,  weekly management & procedural meetings

·            Subject matter expert, and supervisor for installation/repair of electrical generation and HVAC systems

·            Originator for scheduling staff of 200 persons, to ensure safety of assets and personal.

 

ADMINISTRATIVE

·       300% increased documented maintenance accomplishment as maintenance administrator

·       Converter of quota process from 1960s tech to a dynamic real time graphical interface

·       Developer and implementer of new processes, ensuring full use of assets

·       90% at INSURV, from unsatisfactory under 70% in little over a year for commands maintenance program

·       Plans and keeps schedules from Seattle to Sri Lanka, experienced traveler, air, ship, land

·       Designer of  troubleshooting procedures to insure proper maintenance accomplishments

·       Originator of sound real estate contracts and all supporting documents.

·       Responsible for efficient time management in processing requests for school seats

·       Publisher and distributer of  monthly newsletter to communities of 200 and 600 members

·       Used statistical analysis models to plan school course offerings for 168 courses of instruction

 

ORGANIZATIONAL

·       Exercised strong planning, organizing, and technical skills to set priorities for electrical operations.

·       Coordinated volunteer flag distribution to 3000 homes each Fourth of July.

·       Organized monthly meetings, speakers and agendas for meetings and other gatherings

·       Team player in management meetings to coordinate safety procedures in the workplace

·       Arranged guest speakers from community and government for civic organizations up to 600 members.

·       Maintained regular progress reports and paperwork necessary for appropriate files and records.

·       Establishes  priorities in a constantly changing sales environment

Bella Smith

309 Center Ave                                                                                                                            (412) 498-9876

Mc Donald, PA 001057                                      page 2 of 2                                 bellasmith@aol.com

INSTRUCTIONAL/ TRAINING / COMMUNICATIONS

·       Conducted group training sessions on new maintenance and safety techniques.

·       Instructed new employees on use of software systems; MLXchange, Word, Excel, and Outlook

·       Initiated and implemented operating protocols to meet service goals and management objectives

·       Conducted on-site training of personnel in flight deck operations and personal safety.

·       Trainer of hundreds in the safe operation of electrical tools and equipment.

·       Prepared complex maintenance procedures for maintaining and repairing numerous power stations.

·       Trainer of fire fighting team members in simulated and actual fire freighting operations

·       Producer of instructional guides used by hundreds of home buyers and sellers.

SALES AND MARKETING

·            Over fifteen years experience, representing clients and customers in home sales.

·            Marketer for sale and purchase of; 100+ homes, condominiums, Land, and multifamily buildings.

·            Earned trips to Nassau, Aruba, and others, as well as awards for exceeding sales goals.

·            Over $14,000,000 in sales representing buyers and sellers in Virginia and Pennsylvania 

·            Received numerous awards for Listing and Sales volumes.

·            Increased sales by building better rapport and customer relationships with the clients

·            Composed and oversaw development of direct mail promotions. 

·            Writer of contracts, ad copy, articles, media alerts, and other written communications

·            Proof reader for marketing materials, publications and articles in advertisement selection process

·            Worked with advertising agencies to produce ads; to publish ads in print and on the internet.

EXPERIENCE

Realtor- Prudential Preferred Realty                                                                                                    Pittsburgh, PA

Realtor- GSH Real Estate/Prudential Towne Realty                                                                               Norfolk, VA

Department Head- Fleet Training Center Norfolk                                                                                  Norfolk, VA

Command Senior Chief- AFDM-7 Sustain                                                                                             Norfolk, VA

Maintenance Coordinator- USS King DDG-41                                                                                         Norfolk, VA

Electrical Supervisor- USS Pensacola LSD 38 & USS Milwaukee AOR-2                                    Virginia Beach, VA

Electrical Supervisor- USS Milwaukee AOR-2                                                                                           Norfolk, VA

PROFESSIONAL DEVELOPMENT  

B, A, Business Management                                                                                     Saint Leo College, Norfolk, VA

AA, Applied Sciences,                                                                    Lindsey Wilson College, Columbia, KY

Real Estate Sales License, Pennsylvania                                                                                              Pittsburgh, PA

Real Estate Sales License, Virginia,                                                                                                         Norfolk, VA

Graduate Realtor Institute GRI                                                                                           Virginia Realtor Institute

Accredited Buyer’s Representative, ABR;                                                                       National Assn of Realtors

Stephen Covey Management Training                                                                 Fleet Training Center Norfolk, VA

NEC 9502 Instructor Training School                                                                    Fleet Training Center Norfolk, VA

NEC 9517 3-M Coordinator/Inspector School                                                        Fleet Training Center Norfolk, VA

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