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Joy Begum
Alexandria, VA · 347-891-9876 · joy@gmail.com
Summary
§  US Citizen, Six (6+) years of diversified experience in IT industry with extensive skills set dedicated to QA and Testing Client/Server/Web Applications. §  Excellent understanding of Software Development Life Cycle (SDLC) and expertise in Quality Assurance Process and Methodologies such as Waterfall, Iterative and Agile and CMMI. §  Analyzed business requirements, technical specifications and wrote test plans, defined test cases, developed and maintained test scripts. §  Performed different kind of testing such as System Testing, Functional Testing, Integration Testing, Regression Testing, Ad hoc Testing,  Sanity testing, Smoke Testing, Positive Testing, Negative Testing, Boundary Testing, Cross Browser Testing and UAT testing. §  Proficient in applying quality assurance on multi-platform applications including Windows and UNIX operating systems. §  Expertise over designing and implementation of QA Test Strategy, manual and automated test solutions for client/server and Web applications with Mercury Interactive test suite (Quick Test Pro, and Quality Center/Test Director). §  Reported Bugs, Email notifications to the developers using the HP Test Director/Quality Center, Rational Clear Quest and PVCS Tracker. Experienced in RDBMS like Oracle, SQL Server 2000, MS Access, DB2, Backend Testing stored Procedures and Triggers. §  Ability to work independently on multiple concurrent tasks in a dynamic environment. §  Demonstrated initiative, flexibility, and adaptability on previous projects. §  Demonstrated success in learning new areas and overall problem solving. §  Excellent Organizational, Communication and Documentation Skills. Proficient in all cycles of testing life cycle from test planning to defect tracking and managing defect life cycle. Extensive experience in coordinating testing effort, responsible for test deliverables and status reporting to management.
Computer Skills
Testing Tools Quality Center, Test Director, Quick Test Pro, Requisite Pro, JAWS Databases Sybase, Oracle, , MS-Access, DB2, MS-SQL Operating Systems Windows XP/2003, UNIX, LINUX and DOS, Main Frame Languages Java, C/C++, C#, Visual Basic,  Shell Script, PL/SQL, XML, C, J2EE CM Tools Clear case,  Stat team Bug Tracking tools Clear quest, PVCS Tracker, Quality Center/Test Director Other Tools SQL Developer, Rapid SQL, Toad
Experience
Jan 2009 – Present	American Red Cross		Ashburn, VA
Software Test Engineer Project Description:  ePROGESA is a software solution which has been specifically designed to meet the functional requirements of blood banks and blood transfusion centers. ePROGESA web technology has enhanced the blood management process from donor collections through to patient transfusions and ensures the safety and traceability of blood products from collection to distribution. ePROGESA brings instant access to product tracking, immediate entry of medical data, as well as inventory control. Responsibilities: §  Worked with Business Analysts and Developers to review, evaluate and derive requirements for testability and provided feedback to define functionalities, test scenarios and to ensure the test requirements are correct. Participated in the implementation and execution of all aspects of the testing activities including planning, creation, execution and management of Test Plan, Test Cases, Test Scripts, Test Scenarios, Test Summary Reports and Defects. Identified and documented functional requirements and mapped them to individual Test Cases (RTM). §  Performed Smoke testing, Functional testing, System testing, and participated in User Acceptance Testing. Performed Regression Testing for fixes or modifications and closed the defects. Identified software errors and interacted with Business Analysts and developers to resolve technical issues. Wrote SQL queries using TOAD to the Oracle RDBMS to verify the data with Back-End to maintain Data Consistency, Integrity and Accuracy. Developed, edited and executed automated tests scripts using Quick Test Professional (QTP) for Functional and Regression Testing applying different Automation Framework. Validated the application against the expected results by inserting Checkpoints, using Regular Expression, Parameterization, using Function Library and other script enhancement using QTP. Reported software mismatches to the development and testing team utilizing HP Quality Center. Knowledge of Disabilities Act Section 508 accessibility requirements and experience on 508 testing using screen reader tools JAWS. §  Participated in defect review meetings with the team members and worked with overall team to meet project goals. Environment: J2EE, Oracle10g, Quick Test Pro 10.0, ALM Quality Center 11.0, TOAD, Star Team, HTML, XML, SQL, PL/SQL.
Nov 2006 – Dec 2008		American Cadastre	Herndon, VA
Software Tester Project Description: AmCad is a full service technology service and solutions provider for state and local government agencies. AmCad partners with government in the development and implementation of “automating” technologies – specifically in the automation of public records.                  Responsibilities : §  Involved Writing test plans in highly structured environments and performing all types of testing. §  Developed, executed Test cases and logged Defect using Quality Center. §  Participated in QA team meetings and walkthroughs for weekly QA testing review. §  Involved manual testing for entire application. §  Experienced in multi platform, Web based and client/server applications. §  Extensively used various Testing methodologies like System Testing, Functionality Testing, Integration Testing, Regression Testing, GUI Testing, Black box testing, and Security Testing. §  Performed Functional, Regression testing using automation tools Quick Test Pro. §  Data Driven tests using QTP to verify database values to ensure login transaction accuracy and database integrity. §  Performed back-end validations using SQL statements against Oracle Database. §  Effectively interacted with the Client to gather business requirements for enhancements and development and status report of team to client. §  Actively involved in bug tracking review meetings, as well as report the metrics to higher management in a timely fashion. §  Excellent communication and interpersonal skills with ability to co-ordinate activities and work in a team environment to meet the deliverables. §  Regularly communicated with the developers to fix defects. §  Ability to work independently or as a team Member. Environment: Java, C++, J2EE, Microsoft Project, Microsoft office, .NET, HTML, XML, QTP, VBScript,  Oracle, SQL,  Test Director/Quality Center.
July 2005  - Oct 2006		JPMorgan Chase	New York, NY
QA Tester Project Description: Dynamic Organization Chart (DOC) has been developed as the central tool for keeping track of employee resources throughout the organization. Using DOC, the different groups within the organization are able to access and administer their respective part of the Org Chart and subscribe needful changes real time. Responsibilities : §  Analyzed user requirements, scenarios, and business rules and attended periodic meeting for changes in the application. §  Wrote Test Plan, test case for manual test through the functional requirement using Mercury Test Director. §  Performed Functional, Regression, Integration, System, Ad hoc, Smoke Testing & User Acceptance Testing. §  Developed and executed test cases and test documentation. §  Updated RTM in daily basis, sent status reports and daily tracking report to test manager. §  Worked closely with the developers and other testers to solve technical and end user issues in UAT environment §  Experience on using Rational Requisite Pro as the repository of the requirements and Rational Clear Case as version management tool. §  Performed Back End Testing using SQL Queries. §  Involved in Data Integrity Testing using SQL Queries. §  Used Mercury Test Director for test execution, test documentation and defect tracking. §  Responsible for ensuring all project action items completed in timely manner, through consistent follow-up and review with individuals accountable for each task, resulted in stronger accountability and kept project on track. Environment:   C++, Microsoft office,  L, XML, CMMI, VBScript, SQL, DB2, Test Director, Rational Requisite Pro,
Education
BS in Information System			National University, BD
References
References are available on request.

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