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Simple Network Administrator Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


TERESA HOLMES
309 Lovingston Lane · Wilmington, North Carolina 28001
910-616-9876· teresa@yahoo.com


NETWORK ADMINISTRATOR/ANALYST

Senior level Systems and Network Administrator and Microsoft Certified Professional with 15+ years broad experience in the telecommunications and IT industries. Current DOD Secret security clearance. Provides integration planning for network deployment and top level support for internal and external users. Strong IT integration skills and proven ability to install, configure, migrate, administer, and troubleshoot within NT and Cisco Router environments. Skilled at increasing productivity, efficiency, and creating sound technical infrastructures through development, implementation, and management of advanced systems.
Core Competencies Include:
LAN/WAN/TCP/IP, DNS ·  Manufacturing Systems · Network Architecture · Analytical Problem Solving · Security+
Testing · Training · Network/Data Architecture · Switches/Routers · Team Leadership · Multi-Project Management
Network Infrastructure Installation · Regulatory Compliance ·  Help Desk · PC & Server Configuration · Client/Server/Database

PROFESSIONAL EXPERIENCE

General Dynamics Information Technology  – Fairfax, Virginia · June 2011 - October 2011
PC Technician / Customer Service Representative  – MID Naval Hospital Camp LeJeune, NC
Performs level 1 & 2 Call Center / Helpdesk support. Provide PC hardware support for laptop and desktops. Maintain domain user and computer accounts, assisting users with  software applications:
  • Microsoft Office, including email security and encryption issues
  • Medical records applications: CHCS, AHLTA, VMS, Essentris
  • Helpdesk support applications: Remedy, Dameware


Endeavor Telecom, Inc.  – Atlanta, Georgia · August 2010 - June 2011
Leading provider of private label wholesale professional services to carriers, service providers, systems integrators, VARs, and equipment manufacturers.
Lead Technician (1099 Contractor) – McDonalds Project
Performs restaurant back office upgrade of in-store process server and point-of-sale server with the installation of a new cashless server and network. Oversees the removal and installation of point-of-sale registers, payment entry devices and kitchen video equipment and cabling.
Key Accomplishments
·            Reopened over 95 of 110 upgraded McDonalds restaurants on-time and in budget.
·            Nationwide customer satisfaction rating 3.50 (company average 3.22)

ACT MEDICAL GROUP, PA – Wilmington, North Carolina · 2009-2010
Provides medical care, psychotherapy, and primary care to long term nursing facilities and state agencies in North Carolina.
IT Manager
Ensure maximum performance of Telehealth video conferencing systems. Research and apply new business automation technologies. Serve as Network Administrator for 2003 domain, Exchange, and Server 2007 Hyper V environment. Support all network, DSL, IP, router, and switch hardware and software. Coordinate Help Desk support for all desktop PCs and network devices. Direct administration of the network infrastructure and telecommunications systems. Analyze and resolve issues in order to maintain system availability.
Key Accomplishments
·            Created and implemented a new IT Internship Program with a local technical college, leveraging on-the-job training and skills for students.
·            Implemented a helpdesk database tracking system, serving tier levels 1, 2 and 3 support on desktops and network administration.
·            Designed and maintained Access Databases, streamlining operations and increasing efficiency.

TECHNOLOGY INTEGRATION SUPPORT SERVICES – Wilmington, North Carolina · 2008-2009
IT Consulting and technology services firm.
Technical Consultant/Small Business Owner
Founded the IT consulting business in order to offer technology services to local corporate clients in the Wilmington area. Performed all day to day business management operations including sales, marketing, and strategic planning. Performed 1099 Contract services including Field Support, 24x7 Technology Support, and Geeks-in-a-flash. Installed and configured Network Infrastructures for clients such as routers, WAN/LAN, telecommunications systems, VoIP systems, and support calls.
Key Accomplishments
·            Introduced a cost effective option for local businesses to upgrade and enhance their networks and telecommunications systems, leading to increased revenue growth.
·            Analyzed client’s needs and deployed best fit solutions, delivering projects on-time and on-budget.

SOUTHERN BAPTIST CONSERVATIVES OF VA – Glen Allen, Virginia · 2007-2008
Non-profit organization of more than 500 churches across the Commonwealth of Virginia.
Associate Director of Information Services
Promoted to Manager of Information Support Services due to superior performance. Reported to the Executive Director/Treasurer and coordinated technology automation projects for the corporate office and remote missionaries throughout Virginia.
Key Accomplishments
·            Spearheaded resolution for several communication/network issues and significantly reduced wireless expenses through implementation of a new Blackberry Enterprise Server solution.
·            Reduced maintenance support and travel expenses by designing a more robust WAN solution for remote offices.
·            Boosted office morale and increased efficiency by implementing simplified Help Desk procedures and offering Level 2 and Level 3 Technical Support.
·            Revamped and updated departmental accounting procedures, leveraging technology to increase efficiency for asset tracking.

MAX SPECIALTY INSURANCE – Richmond, Virginia · 2007
Excess and surplus commercial lines insurer committed to providing a wide array of creative and viable solutions.
Network Technician
Completed a contract position with the firm, then hired full time to lead Help Desk Support and Phone System Maintenance. Collaborated with Network Engineers to complete system upgrades and maintenance. Assisted with the setup, installation, and deployment of Exchange, domain controllers, file servers, blade servers, and SQL servers utilizing VMware, Citrix, and NetApp Storage Area Network technologies.
Key Accomplishments
·            Coordinated all technical services for various system and departments, ensuring data integrity and client satisfaction.
·            Collaborated with lines of business across the company in order to schedule and complete PC upgrades with minimal user downtime.
·            Administered all aspects of the Avaya phone system including daily maintenance and issue resolution.


ADDITIONAL EXPERIENCE

SPHERION TECHNOLOGY SOLUTIONS · 2006-2007 · IT Consultant: Contributed to the design and development of the IT infrastructure for a new startup company (Max Specialty Insurance) with remote data center and multiple offices located in Philadelphia, Atlanta, and San Francisco. Implemented a redundant WAN design for both network and IP communications systems over multiple MPLS networks.


REHAB MANAGEMENT INC. · 2001-2006 · IT Director: Planned, directed, and executed all corporate data, infrastructure, and phone systems including IT security, technology purchasing, and policy development. Led training, sales, and marketing of management software to other rehab agencies. Led teams in software and applications development, data security, technology infrastructure and maintenance, and overall corporate IT planning. Oversaw resources for SQL Server administration and network technicians. Built a top performing IT Department from the ground up.


REYNOLDS METAL COMPANY · 1993-2001 · Senior Information Systems Consultant: Served as Team Leader for multiple technology projects, coordinating design efforts for programmers and integrating plant floor process automation into industrial SQL databases. Collaborated with Process, Mechanical, and Electrical Engineers to create new software requirements and specifications. Developed training documents, presentations, and system documentation for staff straining on new technology. Oversaw NT Servers and workstations in a lab test environment. Analyzed and enhanced manufacturing application systems.


CAREER NOTE: Additional excellent experience as PROGRAMMER ANALYST for First Health Services (1990-1993) and extensive service in the US Coast Guard.

EDUCATION/TRAINING

MICROSOFT CERTIFIED PROFESSIONAL
Security+ ce
Completed Core Technology Training towards MCSE+I Certification
IPC TECHNOLOGIES

Associate of Arts in Computer Information Systems
Certificate in Microcomputer Software Applications
 JS REYNOLDS COMMUNITY COLLEGE


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