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Senior Program Manager Resume Format For Job Interview in Word Free Download

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Joy Braun

309 Cape Ann Ave. #3 · St. Petersburg, FL  33001 ·  joy@alchemymodels.com · (602) 460-9876
 


SR. PROJECT MANAGER/BUSINESS ANALYST


Extremely creative, innovative and effective Project Management and Business Analysis professional with over 15 years of progressive experience in technology, reporting and marketing.  In depth hands-on experience in mainframe, midrange and internet technologies.  Extensive technology and business management experience in several industries including health care, telecommunications, financial and architectural.

 


PROFESSIONAL EXPERIENCE

 


AccuData Integrated Marketing, Clearwater, FL

Sr. Project Manager/Business Analyst                                                                         December 2010 to Present

  • Develop and maintain comprehensive project plans for a variety of efforts including database marketing, data integration and application development projects from kick-off to production.
  • Manage client relationships.
  • Maintain SDLC discipline (Analysis, Design, Development, Implementation, Test, Maintain).
  • Creates client ready deliverables including project charters, business requirements and technical specifications.
  • Lead discovery and analysis to design solutions to meet and exceed client needs.
  • Host and lead regular status meetings for stakeholders, as well as regular status and conference reports.
  • Manage transition of productionlized solution to Account Management for ongoing operational support.
  • SQL, MS Project, Visio, Word, Excel, Powerpoint.

Alchemy Models Inc., Phoenix, AZ

Project Manager                                                                                                                 August 2006 to December 2010

  • Designed and implemented a comprehensive strategy to apply additive manufacturing to new markets.
  • Managed on shore and off shore development resources.
  • Managed diverse projects in multiple industries, from small business to large, global corporations.
  • Recognized as an industry thought leader speaking at international confererences, participating in industry steering committees and mentoring the next generation of RP technology professionals.
  • Excel, Powerpoint, Access, HTML, CSS, JavaScript, Dreamweaver, Rhino3D, ArchiCAD.

Qwest, Phoenix, AZ

Project Manager - Database Marketing                                                                         January 2000 to August 2006

  • Managed very complex projects involving multiple business units, external and internal development resources and C-level management.
  • Managed all facets of project life cycle for up to five simultaneous projects.
  • Variations of Waterfall and Agile/Scrum development techniques.
  • Managed and mentored up to 25 development resources.
  • Directed project team meetings, status reporting, and conflict resolution.
  • Provided regular project status reports to all levels of management.
  • Ensured projects adhered to company methodologies, SDLC and standards.
  • Managed operational support of CRM applications, data, and ETL.
  • PL/SQL, MS Project, MS Office Suite, Oracle Unix, app support (ValEx, SAS, Microstrategy).
Joy Braun

 



PROFESSIONAL EXPERIENCE, continued

 


American Express / Aztech Professional Services, Phoenix, AZ

Project Leader                                                                                                                     August 1998 to August 1999

·Designed and implemented the formal decommissioning policy and work flows for American Express Worldwide. 
·Simultaneously managed vendor communications, overall direction of the initiative, executive reporting and the supervision of over 400 individual projects within the initiative. 
·Featured speaker on third-party software Y2K readiness to the Gartner Group, Department of Justice and internal departments.

Project Manager / Database Administrator                                                       November 1997 to August 1998

·Defined and implemented the vision and process for the collecting and reporting on the compliance status of all third party vended assets in the organization, worldwide.
·Assembled and managed international team of representatives from 26 functional areas.

PCS / Keane, INC., Phoenix, AZ

Programmer / Analyst                                                                                                       June 1997 to November 1997

·   Mainframe programmer responsible for Year 2000 COBOL and JCL coding changes, full program testing, documentation of all changes and review of changes made by other programmers.
·   Duties covered all mainframe systems including billing and product.
·   Led technical issue resolution through facilitation, consensus and creative problem solving skills.

M & I Data Services, Milwaukee, WI

Programmer / Analyst                                                                                                       July 1995 to June 1997

·Led conversion team in successful execution of mainframe COBOL applications. 
·Worked directly with the client in assessing needs and ensuring a positive, error-free conversion. 
·Utilized programming skills and ingenuity to develop better internal systems and methods for various inter-office functions. 

 
Education
 


University of South Florida, St. Petersburg, FL                                                                              May 1995
Degree: Information Systems Management, B.S.

United States Military Academy, West Point, NY                                                                         1990 – 1991
 


Activities and Affiliations
 


·                     PMI (PMP certification in progress)
·                     Eagle Scout
·                     Rapid Prototyping industry expert


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