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Sunita Verma
Phone: 248-464-9876
Email: sunitaverma@rediffmail.com
Project & Delivery Management ~ Technology Solutions ~ Quality
Offering over 20+ Years of Chronicled Experience in Delivering Optimal
Results in High-growth Environment
CAREER OBJECTIVE
Dedicated, resourceful, and innovative IT Professional offering practical experience of around 02
Decades in the areas of Application
Development & Delivery Management of
high value applications in industries of repute coupled with sound domain knowledge of Engineering, Healthcare, Auto Insurance,
Education, Steel, Retail, Financial and Govt. Sector. Can be headhunted for
spearheading the efforts across reputed organizations as a Senior Leadership/Technical Lead/Developer
Role. Seek to contribute in a challenging work environment
in area demanding techno-commercial knowledge, customer focus and people
orientation.
PROFESSIONAL
SYNOPSIS
·
Dynamic and techno savvy professional with cross-functional experience in handling large
scale delivery assignments in various platforms and technologies right from
inception to final operational stage.
·
Displayed credentials in technical project management,
analysis, design, development, data conversion and development/maintenance of
various types of commercial applications in the domains of Healthcare, Auto
Insurance and Manufacturing in IBM Mainframe, Client/Server and Web based environments.
·
Proven Project & People Management skills, proficient in managing widely-divergent,
simultaneously occurring projects within agreed cost / time lines, by using
strong organizational skills, out-of-the-box thinking, and innovative problem
solving abilities.
·
Accomplished professional having acquired deep understanding of the Indian and overseas business culture - USA during
successful stint of career.
·
Articulate
communicator who can fluently speak the
language of both people and technology, blending technical expertise with
interpersonal skills while interacting with the cross-functional teams,
customers and stakeholders.
·
Professional competencies
in mobilizing and judiciously managing
resources with structured inputs in the domains of project planning,
scheduling and monitoring to ensure project accomplishment within defined
time/cost parameters.
Areas of Expertise
Project Management /
Implementation / Support • Project Transitions • Client / Customer Servicing
Technology
Operations • SLA Management • Budgeting &
Cost Estimates • Resource Utilization & Mobilization
Testing &
Quality Initiatives • Requirement Analysis • Business Proposals • Training
& Development
Coordination /
Liaison • Team Management / Lead • Planning / Scheduling • Risk Management
Technical Proficiency
Languages : VS
COBOL II/ COBOL (Mainframe), TELON, XML, CICS, CSP 4.0 & 4.1, VISUAL GEN,
COOLGEN, SQL, REXX, JCL, VB 6, VB.NET, C#, PHP, Java/J2EE.
Databases : DB2, SQL Server,
IMS/DBDC, Sybase, Oracle 6/9i/10i, MS SQL, ACCESS 97, VSAM, MySQL, DBASE.
Tools : EDI
835/837, X12, Trizetto’s Facets 3.x/4.x,
Trizetto’s HIPAA Gateway, SQL
Advantage, TOAD, Expediter, CITRIX,
Eztrieve plus, Panvalet/ librarian, CICS, Platinum, TSO/ISPF, QMF, SPUFI, MS Word, MS-Excel, FILE-AID,
ODBC, JDBC, SYNCSORT, ASP.NET
Servers : IIS, Oracle Application Server, Apache
Operating System : UNIX, Windows
NT, Windows 7/XP/Vista/2000/98/95, MVS, Linux
PROFESSIONAL FORTE
·
Delivery Management & Execution:
§
Extend total
assistance for accomplishing the project deliverables and provide end-to-end
solutions for application development and support.
§
Define future business processes and actively involved in designing the
project using various technologies along with a team of skilled developers.
§
Prepare detailed
project scope statements, identify key project resources from various
functional and business areas of the organization and determine milestones and
deliverables
§
Collaborate with
the team members to execute and commission the projects as scheduled; perform
quantitative and qualitative risk analysis and ensure necessary actions to
mitigate risks.
·
Project Management:
§
Formulate robust
business strategies and establish scope of work and budget forecast
computations.
§
Proficiently manage
multiple projects independently, set project goals and ensure successful and
smooth completion of the projects within the approved Budget.
§
Dexterously
initiate, plan, execute, track / monitor, control and ensure completion of the
project as scheduled and implement operational processes for increased
efficiency.
·
Technical Solutions: Involve in various technical aspects of the Project including
delivering solutions to a large community of professionals and focus on
competence enhancement activities.
·
Resource Planning & Management:
o Identify and evaluate human resource skills and
expertise and perform HR Roles to determine skill-set; select top quality
individuals within and outside the organization for project teams and executing
the project.
o Allocate tasks and responsibilities to the resources
and ensure completion of the project with set deadlines.
·
Testing / Quality Initiatives: As an active
member for implementing quality processes, effectively improve existing
processes and set benchmarks for desired service level.
·
People Development & Management:
o Significantly contribute in people development and
ensure their career enhancement through regular interaction with the team
members.
o Identify training needs and improvement areas and
conduct end of year appraisals using 360° feedback for all the direct reports.
·
Coordination / Liaison: Collaborate with the team members, external customers and stake holders
to maintain a continuous stream of information regarding the project status and
progress.
·
Client Servicing: Interact with the Clients to facilitate smooth communication to
understand and analyze the business requirements and also to identify
appropriate solutions for the Clients.
ORGANIZATIONAL and
DETAILED WORK EXPERIENCE
Youngsoft Inc, Wixom, MI, USA Dec 2008 till date
Project Manager
Youngsoft Inc is a USA based company and is involved in delivering
IT projects across USA
in Educational, Healthcare , Commercial and Government and Non-Government
business. I was responsible for the delivery of an NGO website application for
their counterpart in India .
My
key responsibilities are:
·
Create project plans / project schedules
and provide high level estimates
·
Review functional specification documents
and organise signoff from the senior business users and directors
·
Assist the team
in technical design and reviews
·
Responsible for team leading of 25 people
·
Set Objectives and do performance appraisals
The environment has been MS Windows XP,PHP, Apache,
.NET, SQL Server, MySQL, MS Project, MS
Word, MS Excel
Molina Healthcare Inc, Long Beach , CA , USA May 2007 - Nov 2008
Project Manager/Technical Lead
Molina
Healthcare Inc is one of the leading healthcare providers for the US
Government, Medicaid and Medicare business. I have been involved as a Technical
Lead for their new Medicare line of business. I have worked on modules such as
Membership and Claims processing.
My
key responsibilities are:
·
Organising mock-up and brainstorming
sessions with senior business users and directors for gathering business
requirements
·
Responsible for estimation of business
requirements
·
Organising walkthrough’s and presentations
for internal business users
·
Writing functional specification and getting
signoff from the senior business users and directors
·
Assisting the
team in technical design and reviews
·
Writing technical specifications
·
Coding and maintenance of existing
applications
·
Responsible for team leading of 4 people
The environment has
been MS Windows XP,VB.NET, MS SQL Server
2000/2005, Crystal Reports and QNXT.
American Honda Motors (Auto), CA, USA Oct 2006 - Apr 2007
Senior Consultant/Senior Programmer Analyst
Honda Motors is one of the premier Motor / Power Equipment Manufacturer
and Supplier in USA .
I have worked on their Dealer Communication Systems as a Senior Programmer
Analyst for their Interactive Network. Dealer Communication system assisted the
dealers in financing the cars and assisting the customers. My role was to lead a team to maintain the
Interactive Networks system.
My
key responsibilities are:
·
Responsible for managing technical support
team
·
Assisting the
team in technical design, reviews and system documentation for the system flow
for Dealer Communication System
·
Day to day
maintenance of the front-end VB.NET based system and run jobs which upload data
to the IBM Mainframe. Involved in enhancement and changes to Mainframe programs
using VS COBOL II, DB2, VSAM, CICS, JCL, File-Aid, Xpediter etc.
Involved in Data analysis
Involved in Data analysis
·
Managing system
enhancements, defects
·
Creating unit
and system test plans.
·
Setup MQ Series
and define new Queues
·
Meet the Board
for Standards and system documentation for the financial and other dealer
activities.
·
Resolving dealer
issues on a day-to-day basis for system failures, enhancements and change
requests
The environment has been IBM Mainframe, VS COBOL
II, DB2, JCL, XPEDITER, VSAM, CICS, TSO, File-Aid, SDLC, VB 6, Business
Objects, Visio, XML, VB.NET, ASP.NET, MQ Series, SQL Server 2000, Visio, FTP etc
Farmers Insurance (Auto Insurance), LA, USA Mar 2006 - Sep 2006
Senior Consultant/Senior Programmer Analyst
Farmers Insurance is one of the biggest Auto
Insurance Companies in USA
and also provides Home/Fire and Life insurance. I was responsible for
maintenance of auto insurance system.
My
key responsibilities are:
·
Responsible for
impact analysis and documentation for downstream system and also various
sub-systems such as EDGE and Auto Batch
·
Maintenance of
existing auto insurance applications
·
Resolving
problems and prioritising defects
·
Organising and
co-ordinating system testing
·
Responsible for
the maintenance and enhancement for various front-end systems for getting
quotes from the agents and getting approvals from underwriters
The environment has been IBM Mainframe, VS COBOL
II, CICS, DB2, JCL, File-Aid, Lotus
Notes, Java/J2EE, VB.NET /C#, ASP.NET
Blue Cross Network (Healthcare), Southfield , USA
Feb 2005 - Feb 2006
Senior Consultant/Senior Programmer Analyst
Blue
Cross Network is one of the leading healthcare providers for the US Government.
It has several health care products. I was involved in requirements gathering,
analysis/design and testing of healthcare application namely FACETS which
provides features e.g. membership and claims processing.
My
key responsibilities are:
·
Requirement
gathering for Common Provider, Membership, Claims
·
Documenting
functional specification
·
Working with
business to configure Medical plans, Group, Subgroup
·
Configuring
Trizetto’s HIPAA Gateway for 837, 834 and 835
·
Performing data
analysis
·
Analyzing and
verifying Trizetto’s fixes
·
Creating Test
Plans, Test Strategy, Test Conditions for SIT of Facets 4.11
·
Organising and
co-ordinating system testing and UAT and getting sign off from the business
The environment has been Vitria Business Ware 4.2
and 3.1.7, Trizetto’s Facet Application 4.11, Trizetto’s HIPAA gateway, Java,
J2EE, JMS, Web Services, MQ Series, IBM Mainframe , VS COBOL II, CICS, JCL, DB2, XML,
Oracle, Sybase, WSAD, Web sphere 5.x, TOAD, VB.NET/C#,ASP.NET, Sybase
Client, Win2k, AIX Unix, MS Office etc.
John Deere (Auto), MOLINE , IL , USA Jun 2004 - Jan 2005
Senior Consultant/Database Analyst
John Deere, MOLINE
is a leading auto and farm equipment warranty company. I have worked as a business/systems analyst
on their auto warranty products.
My
key responsibilities are:
·
Requirements
gathering, analysis and development of business rules
·
Analyzing
programs for documenting all the business rules written in VS COBOL II, IMS and
DB2.
·
Converting all
the IBM legacy data into DB2 UDB using DATA JUNCTION for a Web based front end
application for Automobile Warranty.
·
Creating
Database Models of the tables using Erwin and Power Designer
·
Developing MAPS
for DB2 UDB using DATA JUNCTION·
·
Writing STORED
PROCEDURES and creating DATA JUNCTION process·
·
Writing Test
Queries using DB2 UDB
The environment has been IBM ES 9000, LAN, Windows
XP, VS COBOL II, DB2, IMS, REXX, CLIST, JCL, Java/ J2EE,DATA JUNCTION, MQ
SERIES, VB.NET/C#,ASP.NET, SQL SERVER
2000, Erwin and Power Designer.
Matria Healthcare, Alpharetta ,
Georgia , USA Nov 2003 - May 2004
Senior Consultant/Senior Programmer Analyst
Matria Healthcare is one of the
leading healthcare providers for the US Government. I have been involved in
conversion of data from flat files to relational database tables...
My
key responsibilities are:
·
Requirements
gathering, analysis and development of business rules
·
Involved in
defining business rules for different sources such as BCBS, UHC, Aetna etc for
a set of major Clients such as IBM, ABB, Novant, Noranda, Maytag, Orbit for
Membership, Medical Claims, Pharmacy Claims, Provider, Utilization Review etc.
·
Responsible for
data conversion (ETL) from different formats such as ASCII, binary etc to SQL
raw tables by defining MAPS in DATA JUNCTION and then take them to Standard
tables by writing MAPS containing all the business rules.
·
Converting all
the IBM legacy data into SQL Server using DATA JUNCTION for a Web based front
end application for Automobile Warranty.
·
Creating
Database Models of the tables using Erwin and Power Designer
·
Gathering
Requirements, Analysis and Development of Business Rule
·
Developing MAPS
for SQL Server using DATA JUNCTION·
·
Writing STORED
PROCEDURES and creating DATA JUNCTION process·
·
Writing Test
Queries using SQL Server
The environment has been IBM PC, LAN, Windows XP,
DATA JUNCTION and SQL Server.
CSC, Rensselaer (Healthcare), New York , USA
Jan 2003 - Oct 2003
Senior Consultant/Senior Programmer Analyst
I was involved in the Phase II of healthcare application
eMedNY for the MMIS system for State of New
York . For Medicaid purposes, the mechanized
claims processing and information retrieval system which states are required to
have, unless this requirement is waived by the Secretary, is the Medicaid
Management Information System (MMIS).
My key
responsibilities are:
·
Writing detailed
technical specifications and flow diagrams for the EDI standards
(837/835/820/276/277/270/271).
·
Defining the
process for the input files from Financial Sub-System to be fed into VS COBOL
II batch processing which invoked DATA JUNCTION which in turn applied all
business rules. Developing the web front-end for HIPAA Transaction 834 and
integrated it with the legacy system. The module was written in CoolGen and was
converted to COBOL/CICS.
·
Defining the CMS
rules and fee schedules layout and files.
·
Requirements
gathering, analysis and development of eMedNY application.
·
User interaction
for developing and implementing batch programs.
·
Creating test
data by stimulating production scenarios in test.
·
Documenting
technical specification.
·
Documenting unit
and system test plans.
The environment has been IBM PENTIUM II/ IBM Mainframe ES 9000, WINDOWS
XP, LAN, VS COBOL II, CICS, DB2, REXX, CLIST, JCL, EDI 837/835/820, ASP.NET, C, PANVALET, SYNCSORT.
State of South Dakota
(Healthcare), USA
Jan 2002 - Dec 2002
Senior Consultant/Senior Programmer Analyst
I was working for MMIS (Medicaid Management Information System)
for HIPAA compliance. I used SeeBeyond as the translator and developed
Interface programs using VS COBOL II, CICS, DB2, VSAM and JCL. I was also
involved in the development and testing of CLAIMS module.
My key responsibilities are:
·
Requirements
gathering, analysis and development of MMIS application.
·
User interaction
for developing and implementing batch programs.
·
Creating test
data by stimulating production scenarios in test environment.
·
Documenting
technical specification
·
Converting data
from various sources to SQL Server using SeeByond and incorporated Business
Rules
·
Documenting unit
and system test plans
The environment has been IBM PENTIUM II/ IBM Mainframe ES 9000, WINDOWS
XP, LAN, VS COBOL II, CICS, DB2, REXX, CLIST, VSAM, JCL, Java, Seebeyond e*GATE
4.1, Datagate 3.6, JAVA, PANVALET.
YoungSoft/Kaiser Permanente (Healthcare)
Jan 2001- Dec 2001
Consultant/Senior Programmer Analyst
I was working for a major US Healthcare Provider
The environment has been IBM ES9000, IBM PC.486/386, LAN Server, VS
COBOL II, CICS, CSP, REXX, JCL, ORACLE, PROXMVS, PVCS, Microsoft World,
SPF/2, TSO/ISPF, File-Aid, Expediter, MF Workbench and DB2.
Computer People (US)/CalFarm Insurance Company, Sacramento , CA Fred Myer,
Nike, Freightliner, Blue Cross and Blue Shield (Healthcare) USA May 1996 - Dec 2000
Consultant/Senior Programmer Analyst
I worked as a Programmer Analyst for these major corporations including
systems such as Insurance, Retail, Automobile.
The environment has been IBM ES9000, IBM PC.486/386, LAN Server, VS
COBOL II, CICS, CSP, REXX, JCL, ORACLE, PROXMVS, PVCS, IMS DB/DC,
Microsoft World, SPF/2, TSO/ISPF, File-Aid, Expediter, MF Workbench and DB2.
Ford Credit ,
USA Nov 1994 - Apr 1996
Senior Consultant/Senior Programmer Analyst
I worked as a Programmer Analyst for Ford Credit for their Auto Finance
System
The environment has been IBM ES9000, IBM PC.486/386, LAN Server, VS
COBOL II, CICS, Storage, CSP, REXX, JCL,
PROXMVS, PVCS, IMS DB/DC, Microsoft World, SPF/2, TSO/ISPF, File-Aid,
Expediter, MF Workbench and DB2.
Mastech/KPMG Peat Marwick , Michigan , USA Nov 1993 - Oct 1994
Senior Consultant/Senior Programmer Analyst
I worked as a Programmer Analyst for State of Michigan Accounting System
The environment has been IBM ES9000, IBM PC.486/386, LAN Server, VS
COBOL II, CICS, Storage, CSP, REXX, JCL, PROXMVS, PVCS, IMS DB/DC, Microsoft World,
SPF/2, TSO/ISPF, File-Aid, Expediter, MF Workbench and DB2.
Tata Iron and Steel Company, Jamshedpur , India
Oct 1990 - Oct 1993
Programmer Analyst
I worked as a Programmer Analyst for TISCO Engineering Division
The environment has been IBM ES9000, IBM PC.486/386, LAN Server, VS
COBOL II, CICS, Storage, CSP, REXX, JCL, PROXMVS, PVCS, IMS DB/DC, Microsoft World,
SPF/2, TSO/ISPF, File-Aid, Expediter, MF Workbench and DB2.
ACADEMIA
Bachelors in Electronics and Communications Engineering 1990
MNREC, Allahabad UP in India
(now NIT)
Attended several technical and non-technical training courses
PMI-PMP Certification (In Process)
References and Details of Project Available upon
Request
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