Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Download Resume Format
PROFILE
§ Energetic,
self-starter with strong problem-solving skills
§ Excellent
verbal and written communications skills
§ Ability to
work cooperatively with others in a diverse environment
§
Goal-driven achiever with strong
organizational skills and detail oriented
§
High aptitude for troubleshooting and
resolving issues
§
Quick learner
Experience
3/2007 – Present Carestream Dental Atlanta,
GA
Technical
Support Representative (TSR II)
§ Identify
and troubleshoot technical problems, while presenting complex technical
information to non-technical audiences
§ Train new
hires on various dental software and hardware, created new methods for troubleshooting
complex technical issues.
§ Log issues
and resolutions thoroughly in the CRM system; submit proposed solutions to
newly discovered issues in knowledge base and internal/external documentation
§ Worked with
escalation department to resolve critical level support issues while remaining
as client’s point of contact and manage expectations of the client.
4/2005 – 2/2006 Computer Pro Norcross , GA
Sales
Associate and Technician
§ Managed over
200 customer accounts, tracking and processing all accounts receivable
§ Coordinated
with various computer vendors to
maintain and restock inventory
§ Built,
maintained, and repaired computer systems to improve speed, reliability, and
efficiency of operation
§ Provided
onsite troubleshooting at the in-house helpdesk , delivering technical support
by phone and in person to customers
5/2003 – 3/2005 Prime Computers Norcross , GA
Sales
Associate and Technician
§ Increased
sales and profitability by interfacing with customers and providing solutions on
a daily basis
§ Provided
customers with expert advice on computer systems, parts, and peripherals
§ Created,
maintained and enhanced an active customer base
§ Fulfilled
requisitions for custom-built computers within budget and on-time
§ Performed
accurate diagnostic troubleshooting and repairs to improve performance of
client machines
Education
8/2007 – Current Georgia Perimeter College Lawrenceville,
GA
§
Associates Degree
Skills
§
Experience with numerous software packages
(Microsoft Windows, Microsoft Office, SQL , )
§
HDI Certified ( HDI Analyst of the Year Nomination 2010 )
Download Resume Format
0 comments:
Post a Comment