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Quality Assurance Analyst Resume Templates in Word Format Free Download

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CARLIE  ANTHONY

                                                309 South Gerald Drive                                Mobile: (610) 368-9876                Newark, DE  19001                                                chris.l.anthony@gmail.com

PROFESSIONAL SUMMARY

Christopherhas over three years of diversified work experience, which includes an emphasis on software quality testing, information technology deployment, and supply-chain management. He currentlyworks as a Software Quality Assurance Analyst.In this role, he conducts software quality testing for his employer’s clients,focusing on integrating test planning, test design, test implementation, test execution, and defect tracking.Additionally, Christopherhas experience with the deployment and support of both software and hardware, having spent nearly a year working as a service technician. He has also worked in supply-chain management, providing more than a year of delivery services for a variety of clients throughout Delaware and New Jersey.

PROFESSIONAL EXPERIENCE

·                     Computer Aid, Inc. (CAI)                   Quality Assurance Analyst                                               04/11 - Present

In his current position as a Quality Assurance Analyst, Christopher has been providing software quality testing services to his employer’s clients. Requirements include exhaustive experience in dynamic analysis through the design, implementation, and execution of test cases. He is also responsible for ongoing defect reporting and tracking through the use of HP Quality Center and other popular, commercial-off-the-shelf software packages. Christopher accomplishes his job responsibilities through the use of both strong analytical skills and effective written and verbal communication.

·                     Decision One                                       Service Technician for DuPont                                        11/09 – 05/10

In his previous position as Service Technician, Christopher provided remote imaging services on Hewlett-Packard, Dell, and Toshiba platforms through the use of Altiris Deployment console, Check Disk, Bart PE, and Ultimate Boot Disk. Through the use of structured troubleshooting, he was also responsible for ongoing hardware break-fix situations. Christopher accomplished his job responsibilities through the use of excellent problem analysis and solution implementation.

·                     Berrodin Parts Warehouse              Supply-Chain Driver                                                          07/09 – 10/09

While working as a supply-chain driver, Christopher providedparts delivery services to a wide network of dealerships and body shops during which he was required to demonstrate a high level of customer service skills. Responsibilities also included monetary transactions and order documentation, which demanded a strong work ethic and a high degree of professionalism. Christopher accomplished many of these responsibilities while working independently, yet he was also able to function as an excellent team member.
                                                                                                                                                                              
·                     McClane                                                Supply-Chain Driver                                                          09/08 – 02/09

In his role as a supply-chain driver, Christopher delivered food and beverage items to various retail locations. Responsibilities included excellent time management skills and the completion of any necessary documentation from his deliveries. Christopher accomplished his job responsibilities through the use of his excellent interpersonal skills and attention to detail.
                                                                                                                          




CHRISTOPHER ANTHONY (continued)


TECHNICAL DISCIPLINES

Christopher has a wide variety of technical skills that include the following items:
·         Designing, implementing, and executing manual test cases using HP Quality Center;
·         Reporting and tracking software defects;
·         Troubleshooting both hardware and software problems by following a step-by-step approach, verifying network connectivity, finding application error messages, and identifying the cause of those error messages;
·         Installing, configuring, maintaining and repairing multiple Windows client and server operating systems;
·         Applying service packs and security updates to Windows client and server operating systems;
·         Troubleshooting compatibility issues, driver problems, and client applications on Windows XP, Windows Vista, and Windows 7;
·         Configuring, supporting, and troubleshooting both NTFS and network share permissions;
·         Supporting both Active Directory domain and local user accounts and groups;
·         Supporting  and maintaining critical Windows Server 2003 functions including DNS, DHCP, RRAS, VPNs, IPsec, Backup and Restore, and WSUS; and
·         Managing Internet connectivity using ISA Server 2004 and 2006 firewall rules, application filters, and VPN access rules.

 

EDUCATION AND CERTIFICATION


CAI’s Vericenter University // Certificate in Software Quality Testing // April-May 2011
·         Coursework included:
o    Quality, Quality Assurance, and Quality Testing
o    Software Development Methodologies
o    Software Quality Testing Overview
o    Software Quality Testing Artifacts and Fundamentals: Test Planning, Test Design, Test Implementation, Test Execution, and Defect Tracking
o    Software Quality Testing Tools
o    Using HP Quality Center for Software Quality Testing

Computertraining.edu // Microsoft Network Technology Program // May-October 2009
·         Coursework included:
o    Microsoft Windows Vista, Configuration 70-620
o    Managing and Maintaining a Microsoft Windows Server 2003 Environment 70-290
o    Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure 70-291
o    Microsoft Internet Security and Acceleration Server 2004 70-350

Microsoft Certified Professional (MCP) // October 2009
·         Certification level achieved:
o    Managing and Maintaining a Windows Server 2003 Environment 70-290




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