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Danna
Mallow
309 Friendship Village Drive— Harrington, DE
19001
Home: 302-786-9876—Mobile: 302-228-1230
danna@yahoo.com
Information
Technology(M.I.S)
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Profile
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Information Technology professional
offering versatile skills and technical qualifications.Strong planner and
problem solver who readily adapts to change, worksindependentlyand exceeds
expectations.Able to juggle multiple priorities and meet tight deadlines
without compromising quality.
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Key Skills
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Achievements/
Working Knowledge:
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Diagnose
Troubleshoot
Resolve Technical Problems
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Software
Hardware
Networking
Operating Systems
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Computer Skills:
Networking:
Languages:
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Mac OS X
IE 8
LAN/WAN
TCP/IP
L
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MS Office
Excel
Spreadsheet
Mainframe
VPN
XML
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Experience
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v Computer
Aid Inc.
Quality
Assurance Analyst. Established and measured quality
assurance standards for the information technology services within the
organization. Gathered and analyzed data in support of business cases,
proposed projects, and systems requirements; include writing test plans and
scripts for tracking defects and fixes in product development, software
application development, information systems, and operations system.
v Tender Loving Care.
Healthcare Aid.
Provided in home care to elderly and also assisted them
in daily living skills. Recorded their
progress electronically via intranet server.
v Valley
Healthcare Systems.
Provided in home care to mentally disabled individuals
and also assisted them in daily living skills. Recorded their progress
electronically via intranet server. Assisted the IT department in upgrading
software and other applications either remotely or on-site.
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v Planet
Creations Inc.
Web Page
Design, Customer Service Sales.
Proficient in various web design programs including HTML, Adobe
PhotoShop, Shockwave, Dreamweaver, Perl, FrontPage and others. Extensive use
and knowledge of end user programs and browser integration problems for web page
design.
Experienced graphic illustrator and designer.
Hardware and software abilities. Knowledge of LAN technology with
experience on various platforms including Windows Vista/7, NT, and Unix.
Excellent planning and communication skills. Natural presentation and
sales skills, particularly in areas of technical data and e-commerce issues.
v Bitshop Inc.Hardware and software abilities. Knowledge of LAN technology
platforms.
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Danna Mallow
309 Friendship Village Drive— Harrington,
DE 19001
Home: 302-786-9876 — Mobile:
302-228-2623
danna@yahoo.com
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Education
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Wilmington
University-Currently Attending-B.S. Information Technology
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University
of Phoenix Online- Networking & Telecommunications
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The
Art Institute of Pittsburgh-Graduated- A.S. Multimedia and Graphic Design
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Morgantown
High School-Graduated-General Diploma
Donald
Mallow
225 Friendship Village Drive— Harrington, DE
19952
Home: 302-786-2592—Mobile:
302-228-2623
djmallow@yahoo.com
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