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SOFIA
UHL
SOFIA
UHL · Page 2 · sofia@yahoo.com
SOFIA
UHL · Page 3 · sofia@yahoo.com
SOFIA
UHL · Page 4 · sofia@yahoo.com
University of Maryland , College
Park , Maryland
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SOFIA
UHL
309 Saddle Horn Drive
· Fairfax , Virginia 22001
(C) 703-216-1230 · (H) 703-266-9876
· sofia@yahoo.com
PROGRAM
/ PROJECT MANAGER
Multi-certified
PMP with history simplifying, refining, and dramatically enhancing complex
business processes for major clients in government, defense, scientific, and
corporate organizations.
·
Transform concepts into state-of-the-art
realities, spearheading strategic analysis and plans.
·
Drive business and revenue growth, developing
innovative contract add-ons and extensions.
·
Expedite turnaround while maximizing quality,
incorporating latest PM and ITIL methodologies.
·
Build, inspire, and lead world class teams,
completing concurrent projects in geographically dispersed areas within strict
budgets and competing deadlines.
Strategic Analysis
& Plans ·
Innovation · Multi-Site
Project Management · Risk
& Change Management
Software Development
& Integration · Software
Quality Assurance (SQA) · Policies
& Procedures
Auditing · Client & Stakeholder
Relations · SLA Negotiations · Team & Contractor Management
Computer
Sciences Corporation, Washington, DC ·
2011 - 2012
Senior
Program Manager – Department of Homeland Security (DHS) – Immigration &
Customs Enforcement (ICE)
Application
relocation lead for data center migration contract. Program focusing on moving
60+ applications and data as part of Office of Personnel Management (OPM)
directive for US government data center consolidation. Planning includes
movement to a new data center as well as a disaster recovery site. For second
contract, functioning as a Program Management consultant in a tactical
communications program.
CACI
International, Arlington, Virginia ·
2010
Deputy
Program Manager – US Department of State Diplomatic Security
Co-led all aspects of
Department of State IT services program; includes software development,
maintenance and infrastructure initiatives as well as interface with
contracting officer.
Highlights:
·
Manage 45 staff thru all life cycle
activities (requirements, design, testing, implementation and maintenance).
·
Participating in ISO 9001 pre-registration
audit planning.
·
Monthly reporting metrics on staffing,
development (planning/implementation), training, process improvement, risk, and
financials. SharePoint site was used for
reporting, planning, and monitoring purposes across the contract.
GENERAL
DYNAMICS CORPORATION, Chantilly ,
Virginia
Senior
Program Manager – US Department of Agriculture (USDA)
Led all aspects of
USDA Food Safety & Inspection Service (FSIS) Operations and Maintenance
Program; includes Project Management (PM), service desk, applications support, depot
maintenance, infrastructure, and change management. Served as Senior Consultant
supporting FSIS.
Highlights:
·
Manage +75 staff in 13 locations throughout
US covering 8,000 USDA users in 24x7 environment.
·
Authored software lifecycle process
documentation for Quality Assurance (QA), Configuration Management (CM), requirements
management, and data management and assisted in rewrite of System Development
Life Cycle (SDLC)
·
Weekly and monthly reporting metrics for
operational help desk, depot (new/fixed computers), and network availability.
SOFIA
UHL · Page 2 · sofia@yahoo.com
Project
Manager – Federal Emergency Management Agency (FEMA)
Coordinate all phases
of projects surrounding 3 web-based applications. One was new development while
two others were maintenance support and releases.
Highlights:
·
Played key role in generating increased
incremental revenue with contract up scope, participating in business
development activities.
·
Team delivered 250K lines of Java code, 40
web services, and 90 test cases for initial production release.
·
Monthly reporting metrics for software
requirements, development and test status, and Earned Value Management (EVM).
NORTEL
GOVERNMENT SOLUTIONS, Merrifield ,
Virginia
Project
Manager – United States
Led software
development for Automated Tray Label Assignment System (ATLAS); developed in
Java and Oracle. Created incremental iterative development schedules. Prepared
financial reports for all sectors. Served as key member of Proposal Review
Team.
Highlights:
·
Coordinated numerous successful project
deliveries within 8-10 week client deadlines.
·
Acted as subject matter expert for all
activities related to program risk management.
·
Weekly reporting metrics for requirements,
development and project deliverables.
VERIZON
CORPORATION, Arlington , Virginia
Senior
Manager
Directed all phases
of projects focused on internet security, testing, and software engineering
methodologies for wholesale sector. Coordinated with clients and senior
management. Managed multiple applications and functions. Oversaw up to 25
employees and contractors.
Highlights:
·
Consulted and grew business with internal
customers, offering custom software solutions.
·
Negotiated and managed Service Level
Agreements (SLAs) with approved contractors.
·
Achieved sector goal of SEI-CMM Level 2
compliance, serving as Department Lead.
·
Prepared daily, weekly and monthly metrics
reporting for development, testing and implementation activities.
Key
Projects:
·
Provided authentication, authorization, 24x7
support, and infrastructure for all business destined to internet traffic,
creating Internet Gateway; supported C++, Java, Oracle, LDAP, HTML, CORBA,
TCP/IP, and SSL.
·
Developed interface into pre-order and
ordering billing systems via EDI.
·
Simplified ordering and assignment of
serialized circuit IDs, creating web-based Circuit Access Gateway; program
utilized Linux, Weblogic, DB2, and Java for operation system, application,
database, and web design.
·
Enabled client’s to test DSL and interactive
circuits, providing Test Access Gateway; utilized Oracle database design.
·
Produced general system engineering designs
for wholesale applications.
KPMG,
McLean , Virginia
Manager
& Architect
Performed diverse
roles with focus on e-engineering methodologies on web-based system enabling planning,
execution, and delivery of client services for transformation and system
integration consulting.
SOFIA
UHL · Page 3 · sofia@yahoo.com
Highlights:
·
Co-managed development of Customer
Relationship management (CRM) solutions with subject matter expert; included
front-end ERP and Seibel.
·
Established program QA, CM, web test, and
release plan; utilized Platinum tool set and Oracle.
ADDITIONAL
PROFESSIONAL HISTORY
QSS
GROUP, INC., Lanham , Maryland
Manager
– SQA, CM & Risk
·
Championed SQA, CM, and risk management for
NASA contract designed to improve and standardize financial management
processes; known as Integrated Financial Management Program (IFMP).
·
Handled all QA and CM functions including
data management, program measurement reporting, and risk management
coordination.
SAIC,
Fall Church , Virginia
Lead
SQA Engineer
·
Led SQA engineering on multi-Department of Defense
·
Strategized and executed plans to consolidate
data from existing Legacy systems and COTS products to meet multi-level health management
information needs.
·
Coordinated system engineering and
development; involved expansive reengineering of policies and procedures for
creation and release.
STANDARD
MISSILE COMPANY, McLean , Virginia
SQA
Engineer
·
Defined company’s SQA plan and procedures for
US Navy’s prime air defense missile system.
·
Audited offsite contractors for process
compliance.
·
Directed quality related design agent program
management activities in cost-plus fee environment.
·
Utilized DOD-STD-2169 as guideline for
software development and modifications.
·
Obtained Secret Security Clearance.
LOCKHEED
MARTIN CORPORATION, Gaithersburg ,
Maryland
Senior
SQA Engineer – Internal Revenue Service (IRS)
·
Headed SQA engineering for major component of
tax modernization system; known as Document Processing System (DPS).
·
Implemented program measuring reporting and
process improvements. Verification of SDLC during performed audits.
·
Instrumental in division obtaining ISO 9000
registration, successfully completing project.
·
Participated in internal QA assessment team
dedicated to achieving SEI-CMM Level 4 compliance.
Senior
Associate Programmer – FAA
·
Managed software CM and project integration
for air traffic modernization; known as Advanced Automation Systems (AAS);
included builds and controls.
·
Directed all software audits.
·
Authored department audit user guide.
·
Addressed software inspections, standards
compliance, and process improvements using SEI-CMM in object-oriented design
environment using Ada
SOFIA
UHL · Page 4 · sofia@yahoo.com
EDUCATION
Bachelor
of Arts in Communications
CERTIFICATION
Project Management
Professional (PMP) – Project Management Institute (PMI)
ITIL v3 Foundation
ITIL Operational
Support & Analysis
PROFESSIONAL
DEVELOPMENT
ISO 9000 Assessor
Auditor Training
SECURITY
CLEARANCE
Top Secret (SSBI)
active; SCI eligible
BI with Customs &
Border Protection
TECHNICAL
SKILLS & KNOWLEDGE
Hardware: IBM
RS/6000 · PS/2 · VAX 11-780 · PDP 11-34 · DEC 2050/2060
Application Software: UNIX · Ada
PC Software: Lotus SmartSuite
· MS Office Suite · MS Project · Visio
Web Development: Cold
Fusion
Operating Systems: AIX · OS2 · DOS · VM/MVS · Windows 98 · Windows NT
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