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Maya Ghanem

309  Hollymead Pl♦ Sterling, VA 20001 ♦ e-mail: mayaghanem@hotmail.com ♦ Mobile: (703) 732-9876 begin_of_the_skype_highlighting  

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Summary

I have over 12 years of business and program management experience in diversified industries including Telecommunication, Security, Logistics and US Federal contracts.  I have proven ability in the business development and management of a diverse portfolio of complex multi-million dollar projects.  I have consistently beat deadlines and increased business by developing meaningful resource integration plans, responsible risk mitigation strategies and the ability to successfully execute them.  I am known by my peers and customers for my ability to work collaboratively and decisively to assist them in meeting their goals and objectives.

Overview of Expertise

·         Program Management, design, installation, inspection, testing, and commissioning of various type of projects. 

·         Successful Business Development, Sub-contractor management and account handling expertise.

·         Diverse international work profile overseeing projects in Greece, France, Egypt, Lebanon & Iraq. 

·         Experience in managing US Federal contracts, knowledge of FAR and DFAR regulations, Capable of handling Export/Import licenses and procedures, Implementation of Technology control plans.

·         Invaluable experience working on U.S. Army, Navy, Air Force, and State Department as Prime and sub-contractor.

Areas of Knowledge

·         Engineering Project Management Skills in estimation, designing, costing, scheduling, tracking, budgeting, inspecting, specification evaluating, drawing reviewing, QA/QC planning, Letter of Credit (LC) compliance, billing and collection.

·         Engineering Abilities in Quantity takeoff, design, analysis, evaluation, drawing, installation, testing, commissioning of Audio Visual, Communications, Security, Electrical and IT Projects.

·         Sales and Marketing experience in demonstrating products and services, preparing presentations, holding briefs, analyzing markets, managing sales strategy and distribution networks.

·         Logistics Support expertise in Maintenance Planning, Manpower and Personnel, Procurement, Supply Support, Support and Test Equipment, Training and Training Support, Packaging, Handling, Storage, and Transportation (PHS&T), Facilities, Computer Resource Support, Technical Data, Design Interface

Work Experience

  

Advanced Technology Systems Company                                                                                                 McLean, VA - USA

Program Manager                                                                                          May 2007 - Present

·         Led projects for the acquisition, delivery, and installation of multiple security, surveillance, and communications projects. Developed technical requirements; managed solicitations; selected subcontractors; reviewed design documents; managed  installation, turn-up, testing, and commissioning,  Set-up reliable resource channels for inventory and spare parts and managed follow-on technical support and warranty services.

·         Built new bid evaluation tool to assess feasibility of responding to RFQ’s. Streamlined pricing processes, remodeled estimation spreadsheets and implemented new proposal templates/guidelines. Increased projects winning probability.

·         Prepared valuations and technical proposals in response to solicitations. Directed teams of subcontractors, provided cost effective solutions complying with project requirements. Participated in negotiations and led company to secure multimillion dollar contracts.

·         Managed multiple projects locally and overseas from cradle to grave. Proposed alternative solutions, applied better planning, negotiated preferred vendor terms and prices. Increased the overall profit margins.

·         Developed safety, quality assurance and quality management plans for various projects. Performed as export compliance officer and handled all necessary export/import licenses and applications. Implemented Technology control plans, Complied with FAR and DFAR regulations.

·         Managed ATSC’s internal network and communication systems, IT purchases, Software implementation, Servers/Computers replacement and maintenance plans.

  

Middle East Telecommunications                                                                                                     Beirut - Lebanon

Sales and Marketing Manager/Product Manager                             February 2000 - September 2006

·         Responsible for the sale, design, installation, and ongoing support of Polycom unified communication solutions.  Built a team of application engineers, technicians, and customer service representatives.  Increased year on year revenue by an average of 18%.

·         Managed product and sales strategy for Nokia equipment with oversight over 50 sales representatives. Implemented new strategies, training modules and area rotations. Increased year on year product sales by an average of 18%.

·         Promoted, sold, installed and maintained Pitney Bowes automated mailing solutions, created lease programs, established call center and service teams.

·         Developed quality control procedures for design engineering, pricing, installation, warranty work, and technical support services (with an emphasis on programming/software support).

·         Performed market analysis to evaluate product positioning. Planned advertising campaigns to release new products. Increased product awareness from 45 to 70%.

·         Recommended inter-department asset sharing enhancing resource usage and efficiency. Decreased operating expenses by 20%.

·         Established new sales channels by accessing B2B and wholesale markets. Introduced differentiated strategies through incentive programs, preferential rates and marketing allocation budgets. Facilitated penetration of additional markets and new customer base.

  

Education

  

University of Honolulu                                  

MBA, Marketing and Advertising                                                                                          February 2002

  

Lebanese American University                      

BS, Business Management                                                                                        December 1999

      

International Center for Technical Sciences                            

TS, Superior Technician Degree, Electronics                                                                              July 1999

•          Honorary scholarship recipient

Byblos Institute                            

BT, Technical Baccalaureate Degree, Electronics  and Electricity                                           July 1996

  

Special Qualifications

  

Languages: English, Arabic, French.

Computer Skills: MS Project, MS Office suite, Visio, Primavera, SPSS, Photoshop, Corel Draw.

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