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Maya
Ghanem
309 Hollymead Pl♦ Sterling, VA 20001 ♦ e-mail: mayaghanem@hotmail.com ♦ Mobile: (703) 732-9876
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Summary
I have over 12 years
of business and program management experience in diversified industries
including Telecommunication, Security, Logistics and US Federal contracts. I have proven ability in the business
development and management of a diverse portfolio of complex multi-million
dollar projects. I have consistently
beat deadlines and increased business by developing meaningful resource
integration plans, responsible risk mitigation strategies and the ability to
successfully execute them. I am known by
my peers and customers for my ability to work collaboratively and decisively to
assist them in meeting their goals and objectives.
Overview of Expertise
·
Program
Management, design, installation, inspection, testing, and commissioning of various
type of projects.
·
Successful
Business Development, Sub-contractor management and account handling expertise.
·
Diverse
international work profile overseeing projects in Greece, France, Egypt, Lebanon
& Iraq.
·
Experience
in managing US Federal contracts, knowledge of FAR and DFAR regulations, Capable
of handling Export/Import licenses and procedures, Implementation of Technology
control plans.
·
Invaluable
experience working on U.S. Army, Navy, Air Force, and State Department as Prime
and sub-contractor.
Areas of Knowledge
·
Engineering
Project Management Skills in estimation, designing, costing, scheduling,
tracking, budgeting, inspecting, specification evaluating, drawing reviewing, QA/QC
planning, Letter of Credit (LC) compliance, billing and collection.
·
Engineering
Abilities in Quantity takeoff, design, analysis, evaluation, drawing,
installation, testing, commissioning of Audio Visual, Communications, Security,
Electrical and IT Projects.
·
Sales
and Marketing experience in demonstrating products and services, preparing
presentations, holding briefs, analyzing markets, managing sales strategy and distribution
networks.
·
Logistics
Support expertise in Maintenance
Planning, Manpower and Personnel, Procurement, Supply Support, Support and Test
Equipment, Training and Training Support, Packaging, Handling, Storage, and
Transportation (PHS&T), Facilities, Computer Resource Support, Technical
Data, Design Interface
Work Experience
Advanced
Technology Systems Company McLean, VA - USA
Program Manager May 2007 - Present
·
Led
projects for the acquisition, delivery, and installation of multiple security,
surveillance, and communications projects. Developed technical requirements;
managed solicitations; selected subcontractors; reviewed design documents;
managed installation, turn-up, testing,
and commissioning, Set-up reliable
resource channels for inventory and spare parts and managed follow-on technical
support and warranty services.
·
Built
new bid evaluation tool to assess feasibility of responding to RFQ’s.
Streamlined pricing processes, remodeled estimation spreadsheets and
implemented new proposal templates/guidelines. Increased projects winning
probability.
·
Prepared
valuations and technical proposals in response to solicitations. Directed teams
of subcontractors, provided cost effective solutions complying with project
requirements. Participated in negotiations and led company to secure multimillion
dollar contracts.
·
Managed
multiple projects locally and overseas from cradle to grave. Proposed
alternative solutions, applied better planning, negotiated preferred vendor
terms and prices. Increased the overall profit margins.
·
Developed
safety, quality assurance and quality management plans for various projects.
Performed as export compliance officer and handled all necessary export/import
licenses and applications. Implemented Technology control plans, Complied with
FAR and DFAR regulations.
·
Managed
ATSC’s internal network and communication systems, IT purchases, Software
implementation, Servers/Computers replacement and maintenance plans.
Middle East
Telecommunications Beirut - Lebanon
Sales and Marketing Manager/Product Manager February 2000 - September 2006
·
Responsible
for the sale, design, installation, and ongoing support of Polycom unified
communication solutions. Built a team of
application engineers, technicians, and customer service representatives. Increased year on year revenue by an average
of 18%.
·
Managed
product and sales strategy for Nokia equipment with oversight over 50 sales
representatives. Implemented new strategies, training modules and area
rotations. Increased year on year product sales by an average of 18%.
·
Promoted,
sold, installed and maintained Pitney Bowes automated mailing solutions,
created lease programs, established call center and service teams.
·
Developed
quality control procedures for design engineering, pricing, installation,
warranty work, and technical support services (with an emphasis on
programming/software support).
·
Performed
market analysis to evaluate product positioning. Planned advertising campaigns
to release new products. Increased product awareness from 45 to 70%.
·
Recommended
inter-department asset sharing enhancing resource usage and efficiency.
Decreased operating expenses by 20%.
·
Established
new sales channels by accessing B2B and wholesale markets. Introduced
differentiated strategies through incentive programs, preferential rates and
marketing allocation budgets. Facilitated penetration of additional markets and
new customer base.
Education
University of
Honolulu
MBA, Marketing
and
Advertising
February 2002
Lebanese
American University
BS, Business
Management December
1999
International
Center for Technical Sciences
TS, Superior
Technician Degree, Electronics
July 1999
•
Honorary scholarship recipient
Byblos
Institute
BT, Technical Baccalaureate Degree, Electronics and
Electricity July
1996
Special Qualifications
Languages: English, Arabic, French.
Computer Skills: MS Project, MS Office suite, Visio,
Primavera, SPSS, Photoshop, Corel Draw.
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