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AMEENA BANO

(408) 677-9876       ameena@yahoo.com         SAN JOSE, CA         

PROGRAM MANAGER

Customer-focused Program Manager, 8 years of experience in leading global operations, product management, and a recent MBA. Developed and executed projects by performing project leadership.

Performed technical analysis and made recommendations for business and financial performance.

Planned and executed projects and tracked the progress of various projects throughout the product life cycle. Analyzed the impacts of technical roadblocks and made recommendations by interfacing engineering and marketing and management to provide status updates and to resolve any issue. Implemented best practice process improvement and cost reduction at all product-life stages.

                                                                                             

COMPETENCIES AND EXPERTISE

 • Manage Project Schedules, Budgets         • Executive Project Reviews, Status Reporting
 • Prototype, Pilot, Mass Production Mgt.      • Risk Mitigation Analysis and Management

 • Product Cost Management                       • PLC Project Management, All Phases

 • Manage International and virtual Team     • MS-Project, Excel, Power Point and Word

 • ERP Software Oracle, Manex                    • Commodity Management                

 • Capital/ Expense Budget Management      • Supply Chain and Inventory Control Management

ACHIEVEMENTS

·          Analyzed complex business problems and provided business and technical expertise 

·          Identified and analyzed business, competitive market research, and technology trends and strategies to determine new opportunities and determine strategic fit for the company

·          Evaluated and developed systems and procedures that are cost effective and meet user requirements

·          Developed and performed technical analysis to determine present and future financial performance.  Assisted the financial and executive teams in developing and defining the strategic framework, for the business organization.

·          Planned, directed and executed program activities and resources v across multiple global disciplines to achieve on time project goals

·          Supported partners, product management, implementation teams by directing and controlling resources

·          Facilitated and served as a liaison between varying business units to guarantee smooth and timely delivery of software products or updates

·          Tracked developmental schedules and interfaced with functional groups to meet schedule, functionality, quality metrics, cost, targets and work together as an integrated product

·          Acted as a liaison with the internal and external customers and responsible for production systems/applications and implementation

                                              PROFESSIONAL EXPERIENCE

PROGRAM MANAGER

Peninsula Medical: Mountain View, CA                                                          2011 – Present

Managed patients records and implemented administrative healthcare projects online and trained

Medical billing and office teams

·          Successfully implemented and managed healthcare projects 95% on time and under budget including staff training, billing and collections. AP/AR QuickBooks, payroll credentialing of PPO/HMO Contracting and hospital

TRAINING AND DEVELOPMENT TEAM LEADER                                                                                                            

Pro-Match: Sunnyvale, CA                                                                         2010 - 2011                                                                                                   Coach and a team lead for federal funded volunteer organization. Mentor and coach responsible for PSRR team training and development, organized the team assignment matrix.

•   Attained 98% customer satisfaction goals by facilitating and coaching members effectively demonstrating leadership, team management, and problem solving skills and met the targeted goals

SENIOR PROGRAM MANAGER

ZF Array Technology: San Jose, CA                                                                        2008 – 2009

Establish a new management team for electronic manufacturing projects for test and measurement and communication devices including materials, manufacturing, and quality personnel.

    •       Implemented systems, and processes in place to grow the business over 50% and participated in multi plant (China, and California) continuous improvement.

    •       Saved time by 40% implementing Lean manufacturing, directed process improvement strategies and established share-point site for projects and program tracking creative design, QC deployment and reporting system

SENIOR PROGRAM MANAGER

Naprotek Inc. Santa Clara, CA                                                                    2006 - 2008

Managed cross functional teams for manufacturing including fast paced NPI projects and complex projects for telecom and wireless manufacturing and developed methodology to enable production planning to improve response to demand changes.

    •       Administered major accounts and expanded further business to become company’s biggest revenue accounts by integrating customer relation management strategies

•       Developed and implemented corporate policies and processes and grew operations         

        and increased revenue contribution from 20% to over 50% of the company’s total revenue

    •       Implemented Lean Manufacturing that led to 92% process improvement and efficiency

MARKETING MANAGER

MD Rocks: New York, NY                                                                          2003 - 2006

Marketing manager in a medical product servicing company established customer accounts and managed and arranged convention marketing booths and offered services by directly meeting clients and increased company revenues.

    •       Analyzed user needs to determine functional and business requirements and a target specific industry market research was conducted that generated company leads and 20% profits

    •       Created focus groups to evaluate products and services concepts by surveying online knowledge skills, tools, and techniques to promote marketing

PROGRAM MANAGER

Sanmina-SCI: San Jose, CA                                                                        1998 - 2002

Successfully executed and managed electronics projects including medical products manufacturing and acted as a liaison between customers and operations.

    •       Implemented a program management processes and created an automated Oracle sales order entry for Intra company sales and purchased orders that saved 50% of data entry expense for material movements between corporate entities

    •       Developed and maintained performance and schedule measurements associated with earned Value. 

    •       An interactive ROI model was created to support 40% cost reduction to claims and prepared task orders and request for proposals

ADDITIONAL EXPERIENCE:  

PROJECT MANAGER     Telo Inc. San Jose, CA

EDUCATION

MBA WITH PROJECT MANAGEMENT CONCENTRATION, (2010)

Keller Graduate School of Management       Fremont, CA  

BACHELOR’S DEGREE BUSINESS AND PSYCHOLOGY                        

San Jose State University                                      San Jose, CA

CERTIFICATION: PMP (In Progress)

PROFESSIONAL AFFILIATIONS

PMI Silicon Valley, PRO MATCH, OPEN and PM Networking Group

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