Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / CV Format with Career Objective, Job Profile & 12 Years Work Experience for a B Com Process Leader in Word / Doc / Pdf Free Download
To work in a growth oriented, challenging and rewarding environment. An active team player, always known and recognized for creativity and innovativeness, operational excellence, product knowledge and project management skills.
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G/2, A wing, Sant Krupa Apartment, Diva Shil Road,
Opp Adarash classes, Diva east, Thane – 400 612
Email:- doli.gupta@outlook.com
Mobile: - +91 9876543210
Objective
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To work in a growth oriented, challenging and rewarding environment. An active team player, always known and recognized for creativity and innovativeness, operational excellence, product knowledge and project management skills.
Summary
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·
Accomplished operations and performance with over 12 years of
experience in Insurance back office domain servicing Singapore and
UK clients.
·
Extensive Offshore, Insurance and Finance operations experience
both in established and start-up team environments.
·
Experienced in business process improvement and process
transition.
·
Highly flexible and adaptable; able to multi-task and thrive in
a fast-paced environment.
·
Able to motivate others and a self-starter.
·
Self-directed within broad goals and strategic direction in
satisfying organization or client objectives.
Professional Profile
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Associated with JARDINE
LLOYD THOMPSON INDIA PVT LTD (a JLT Group Company) since October 2007 and
was designated as a Process Leader
responsible for 8 FTE.
About
JARDINE LLOYD THOMPSON INDIA PVT LTD, Mumbai:
Started
in 2007, JLTs processing services now specializes in providing high value
services for the analysis and processing of business transactions. JLT Mumbai
interacts directly with the clients at various levels and ensures a quick
resolution of queries, transparency of processes and a relationship that builds
from strength to strength. It provides specialized risk management advisory and
other services on a global basis to clients in various industries including
aerospace, marine, energy and construction.
Team Size: 8 Reporting
to: Team Manager
Hierarchy in the
organization: Team Manager reports to Operation Manager
Roles & Responsibilities:-
·
Travelled to Singapore for 3 months along with team to get
trained on the process & systems
·
Picked up the accounting process and transitioned the same to
Mumbai centre
·
Created process maps and standard operating procedures
·
Managing the work flow from onshore Singapore to offshore India
office
·
Daily reporting to higher management and Singapore team about
the work completion and prepared MIS
reports
·
Achieving accuracy of 99% and meeting the SLA
·
Providing the update and resolving queries of team
·
Continuous training and development of the team
·
Reconciling statement of accounts.
Senior Associate (Insurance Accounting – IBA London) Jan
2009 to May 2010
Reporting to:
Team Leader
·
Interacted with the Clients on a daily basis
·
Facilitated processing of premiums, settlement and claim
submission
·
Review of the work done by the colleagues
·
Imparted Training, coaching and mentoring to the junior
associates in the team
·
Responsible for the key metrics (Timely delivery and quality
output) and Development standard
operating procedures and maintenance
·
Ensured established workflow and procedures, service and quality
standards are satisfactorily met
Associate (Insurance Accounting – IBA London) Oct
2007 to Dec 2009
Reporting to:
Team Leader
·
Corresponding with Insurance companies for account balance
·
Carry out reconciliation of Insurance company statement
·
Arrange settlement of claims and premiums
·
Maintenance of accounting ledgers
STANDARD CHARTERED BANK Apr 2007 to Sept
2007
Reporting to Team
Leader
Collection Officer - Recovery department
·
Making call to the defaulters to recover the o/s amount
·
Offering settlement to the customer for outstanding amount
·
Handlings walk in customer coming to office convincing for
settlement
·
Providing the update of collection status to Team Leader on
daily basis
RELIANCE INFOSTREAM PVT LTD May 2006 to Apr
2007
Reporting to Team
Leader
Customer Support Executive – UP Circle
·
Handling incoming calls giving Information about new offers.
·
Registering complains about prepaid connection issues
·
Providing network updates to customers
·
Resolving the network related problem.
Education
|
·
Bachelor of Commerce from St Xavier’s College – Mumbai
University in 2006 with 62.43%
·
H.S.C from Guru Nanak Jr. College – Mumbai Board in 2003 with
60.50%
·
S.S.C from Ideal High School – Mumbai Board in 2001 with 57.06%
Expertise
|
·
Reconciliations —
Training
·
Management Reports —
Mentoring and Motivation
·
Process Documentation —
Team Building
Achievements
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·
Travel to Singapore for 3 months for business training and
process migration
·
Recipient of Star of the Month award on 3 occasions & 1
Pride of the Quarter Award for outstanding performance
·
Received AIM award for process improvements and client service
Professional Training & Development
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·
Certification in Typewriting
– 30 W.P.M from Maharashtra
Computers & Academic Development Center with
A Grade in 2002
·
Certification in Computer
Fundamentals (Windows OS, MS-Office and Internet Concepts) from APTECH Computer
Education in 2003
·
Attended trainings in Advanced Excel, Coaching and Mentoring, Assertive
Communication & Developing Interpersonal Skills
at JARDINE LLOYD
THOMPSON INDIA PVT LTD.
Personal Profile
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Date of Birth : 10th June 1987
Marital Status : Married
Language : English, Hindi and Marathi
Hobbies : Travel, Music, Internet Browsing
Passport number : N7620646
valid till 17/02/2018
PLACE : - MUMBAI
DATE : - DOLI
GUPTA
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