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Maya Lattimer

309 Bluff Pointe Dr.

Chaska, MN 5501

Mobile: (330) 466-9876

Email: mayalattimer@comcast.net

OBJECTIVE: To obtain a career in a steady, structured, and team oriented environment that will allow further development personally and professionally.

EDUCATION: HENNEPIN TECHNICAL COLLEGE                                                Eden Prairie, Mn

                        Associate’s Degree Computer Support

                        Expected graduation (2011)

MINNESOTA STATE UNIVERSITY                                                Mankato, Mn

                        Bachelors of Science    

STARK STATE COLLEGE OF TECHNOLOGY                                     Canton, Oh

Certificate in Introduction to PC Hardware

Certificate in PC Repair and Troubleshooting

Certificate in PC Operating Systems

A+ Certification classes Hardware/Software

                        AKRON UNIVERSITY                                                                              Orrville, Oh

                        Associate of Arts Degree w/concentration business and computers

EXPERIENCE:         

6/2006-Present AVC Solutions                                                                                               Chaska, MN

Technician

►      Desktop/Laptop repair/troubleshoot

►      Classroom instruction for clients use/support of technology

►      Windows software installations 9x/200/XP/7/Office/Email

►      Home/Small Office network/Internet setup; wireless/wired

►      Implementation of technology products/Printers/Electronics

1/2003-6/2006 Tek-ease                                                                                                                                     Wooster, Oh

PC Technician

►      Repair/Troubleshoot of Computers/peripherals

►      Software/Hardware Upgrades

►      Wired/wireless network setups

►      Recovery/backup hard drives/data/pictures

3/2002-3/2003 Cleveland Clinic                                                                                                Cleveland, Oh

                        Help Desk Support Technician

►      Call Center technical support for in/out of house clients

►      Remote desktop support for client issues in/out of house

►      Escalation of calls to tier-2 

►      Documentation/reports of all calls and outcome of them

9/2001-3/2002 Livecom Inc.                                                                                          Wooster, Oh

                        PC Technician

►      Custom built computers

►      Computer hardware/software upgrade support

►      LAN Network/Ghost Hard Drive Imagining

►      Network setup/install

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