PC Technician Resume Building Format in Word Free Download -->

PC Technician Resume Building Format in Word Free Download

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Vineeta Rodgers
309 Glenwood Rd.
Greenville, South Carolina 29001
(864) 201-9876
vineeta@gmail.com

Summary:                   Network technician with experience solving operational issues dealing with users and hardware. Hands-on experience maintaining and managing network devices and PC hardware and software.

Special Qualifications: Former Cisco Certified Network Professional, Cisco Certified Design Associate


Hardware:                    Cisco routers; 7000, 4500, 4000, 3600, 2500, Cisco switches; 5500, 5000, 2900, Synoptics hubs, CSU/DSU’s, Bert testers, Ethernet adapters, RJ45/RJ11 cables, IBM compatible PC’s, Laptops, memory, SCSI adapters, controller cards, DVD/CD drives, hard drives, floppy drives, scanners, modems, video adapters, HP laser printers, Jetdirect cards for network printers.
Software:                      Cisco IOS, Concord (Network Health), HP Openview, SiteSeer Network Monitor, Dolch network sniffers, Distributed SnifferPro, CiscoWorks, Cisco Traffic Director, Windows operating systems; 7, Vista, XP, NT 3.5 and 4.0, ME, 95, MS Office suite 2003.

Experience:

PC Technician - Self Employed, New York, N.Y.                                                                                           2001-2005

·        Installed and maintained Windows operating systems (Vista, XP, and Millennium) and support software for clients.
·        Upgraded PC hardware; CPU’s, memory, video, hard drives, CD/DVD drives, when warranted for clients.
·        Consulted with clients regarding hardware /software issues and resolved the issues to the client’s satisfaction.

Network Technician – INSTINET Corporation, New York, N.Y.                                                                 1995-2001

·        Monitored and corrected problems associated with the Internal and External Services Networks (ISN/ESN) and ensured availability of Instinet’s services to clients.
·        Maintained and updated HP Openview maps of Instinet’s ISN and ESN networks.
·        Monitored Nortel Nodal network using Network Management System (NMS) and resolved problems associated with nodes through persistent communications with national and international telephone companies.
·        Executed change management requests ensuring completion and verification within the specified time limits.
·        Implemented and configured network devices including routers, switches and terminal servers.
·        Updated network diagrams, set up Sniffer captures and troubleshot networks using the OSI model.
·        Configured channel groups and time slots for Cisco routers, static IP routes, and FSIP/MIP interfaces.
·        Supported connectivity issues in a multi-protocol, multi-segmented Ethernet network that used DHCP and WINS in workstation TCP/IP configurations.
·        Identified and resolved first level problems consisting of anomalies in networks, systems, and software applications.
·        Managed all aspects of computer maintenance including hardware and software upgrades and the installation of new workstations.
·        Provided desktop support with an excellent ability to calm users and resolve their problems in a timely and professional manner.
·        Managed all aspects of computer maintenance including hardware and software upgrades and the installation of new workstations.




PC Technician – Banco Bamerindus Do Brasil, New York, N.Y.                                                                    1993-1995
·        Performed first level diagnosis on personal computers and printers and initiated corrective action, as necessary, with vendors.
·        Monitored the Novell network server to ensure that all of the servers and gateways were functioning properly.
·        Assisted in reconfiguration of user workstations for migration to Novell V3.12.
·        Maximized user productivity by ensuring that access to require applications.
·        Diagnosed and resolved user problems through personal visits to user’s workstation.
·        Verified all network print queues to ensure connectivity and that all jobs were printed.
·        Updated the log of outside vendor service requests and maintained the shift turnover log.

Education
08/05-05/09                 Associates in Health Information Management – Greenville Technical College, Greenville, S.C.
10/2001                       Cisco Certified Network Professional – Cisco ID #CSCO10086299
10/2001                       Cisco Certified Design Associate – Cisco ID #CSCO10086299
06/93-09/93                 Novel Certified Netware Engineer (CNE) – Soma Training Inc., New York, N.Y.
01/91-05/93                 Certificate in Local Area Networking– Columbia University, New York, N.Y.


Military Service
1967-1970                   United States Marine Corps – Telecommunications Technician

References
Furnished upon request
Network Technician – INSTINET Corporation, New York,      1995-2001

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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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