Operations Manager Resume Format in Word Free Download -->

Operations Manager Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download















 
OBJECTIVE


Lila  Jeffries

309 Orote Point, Santa Rita, GU 96915
(T) 671-838-9876 (Alt) 671-564-1230
lila@gmail.com


To secure a position that will effectively utilize acquired expertise, creative talents and commitment to excellence. Desire a position with career growth potential.

MAJOR ACCOMPLISHMENTS

Innovative professional with 20 years of progressive experience within the skills to drive business growth, capitalize on new revenue potential, and manage all daily business operations.
Expertise in operations management, strategic planning, project management, business development and account management and staff training, supervision, motivation and mentoring.
Proactive leader with refined business acumen and exemplary people skills.
Facilitate a team approach to achieve organizational objectives.
Quick study, with an ability to easily grasp and put into application new ideas, concepts, methods and technologies.
Exceptional leadership, organizational, oral/written communication, interpersonal, analytical, and problem resolution skills. Thrive in either independent or collaborative work environments.

EXPERIENCE
Operations Manager                                                                                                                                                        1/2012 – PRESENT
Dial Rent to Own
Dededo, GU

Improve the operations -- specifically, support better management reporting, information flow and management, business process and organizational planning.
Manage and increase the effectiveness and efficiency of Support Services, through improvements to each function by coordination and communication.
Play a significant role in long-term planning, including an initiative geared toward operational excellence.
Management of regional budget in coordination with the Executive Director.
Disbursement of checks for agency expenses.
Regular meetings with Executive Director around fiscal planning.
Supervise and coach office store managers on a weekly basis.
Oversee monthly and quarterly assessments and forecasts of organization's performance against budget, financial and operational goals.
Reconciling monthly activity, generating year-end reports.
Assisting Executive Director and Board in creating annual organizational budget and monitoring cash flow.
Managing contracts and reimbursement requests.
Ensure that Accounting Department requests are resolved and communicated in a timely manner to internal and external parties.
Develop long-range forecasts and maintain long-range strategic plans.
Develop, maintain and monitor all procedures capturing revenue transactions.
Prepare annual audit with each branch.
Drive initiatives in the management team and organizationally that contribute to long-term operational excellence.
Contribute to short and long-term organizational planning and strategy as a member of the management team.


Area Manager/Performance Assessment Rep.                                                                                                               1/2011 – 12/2011
Department of Defense - DON Santa Rita, GU

Management, control, fiscal oversight, performance and review of all Navy Housing Programs as detailed in reference
Conduct performance assessment on vendors and sub-contractors representing the government.
Establish, disseminate and ensure compliance with policy
Establish and create program guidance for Navy Housing
Obtain approvals for/approve and coordinate all installations housing actions
Coordinate referral and relocation services
Measure performance of Housing services by administering surveys
Administer a Housing Advisory Group comprised of CNIC H.Q. and housing representatives
Assist with project development and management oversight and coordinate with Naval Facilities Engineering
Command (NAVFAC H.Q.) to facilitate the execution of facility projects


Provide support to the region in the management of facilities and delivery of services
Establish objectives, standards, and implement guidelines to maximize utilization and to ensure efficient and effective total lifecycle management
Ensure implementation of sustained and adaptive requirements and inventory management, project management, strategic planning and planning process that compares requirements to existing housing inventory and resources to identify capability gaps
Implement a Condition Assessment Program (CAP). Measure performance in support of sustainment and recap objectives
to provide required capability in meeting requirements


Business Development Manager                                                                                                                                      11/2006 – 12/2010
Damuth Trane / Warwick Plumbing and Heating
Chesapeake / Newport News, VA

Create datasheets, specification sheets and technical bid tabulations of existing technology and applications to create best solution
Prepare reports, correspondence, procedures, specifications and technical calculations for each mechanical project.
Prepare equipment package documentation, information, communications and engineering specifications and ensures conformance to all Codes and procedures related to engineering functions, labor reporting and systems reporting.
Conducts analysis, ensures that designs are workable, make recommendation and develop alternative solutions with conclusions reviewed.
Consult with other departments on equipment design, problems/questions and identify root cause of problems.
Develop replacement alternative and communicates associated benefits and risks.
Prepare sale presentation according to client requirements.
Prepare project cost estimates.
Prepare project plans, schedules, labor budgets, and equipment cost estimation and status reports.


Director of Sales and Marketing                                                                                                                                       2/2001 – 10/2006
Medlin IS Chesapeake, VA

Senior sales manager with oversight of sales activities, and personnel involved
Provide leadership over day-to-day operations while maintaining focus on strategic goals.
Analyze sales statistics to determine business growth potential.
Established performance goals for all employees.
Oversee all hiring, and training of personnel with ED.
Participate in development of the strategic plan.
Direct department(s) to achieve objectives
Coordinate sales operations with all other departments
Develop and improve business relationships
Senior responsibility for all Trade Accounts Receivables.
Monitor A/R aging on a proactive basis with personnel; coordinate with Credit Manager and Accounts Receivable
Controller.




EDUCATION
Colorado Technical University - Master in Management - Project Management
Denver, CO 

Mountain State University - Masters of Science - Strategic Leadership and Planning GPA: 4.0
Beckley, WV

Regent University - Bachelors of Science - Organizational Leadership and Management GPA: 3.1
Virginia Beach, VA


Tidewater Community College - Associates of Applied Science Business Technology GPA: 3.3
Virginia Beach, VA

MILITARY
1988 - 1996 - United States Navy




2013


2010


2008



2006


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