Operations Manager Resume Details Format in Word Free Download -->

Operations Manager Resume Details Format in Word Free Download

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                                                                                 Danna Silay
Phone (408) 421-9876
E-mail: denna_silay@yahoo.com
309 Hill Top View Lane, San Jose, CA 95001
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Objective
Seeking a junior project manager position where I can maximize my multilayer of organization skills, quality assurance expertise, customer service skills, multitasking skills and a successful background in a professional environment.

Professional Summary
  • Solid project management skills with the ability to direct multiple projects simultaneously, prioritize, and meet deadlines.
  • Experienced with Microsoft Office (Word, Power-point, Outlook, Excel, and Access).
  • Excellent communication and interpersonal skills, leadership skills, team-player, upbeat attitude and ability to learn quickly in high-pressure work environment.
  • Possess strong analytical, data assessment, problem solving skills; initiating, strategizing, team-building assets with the ability to work independently.
  • Adept in establishing long-term, positive and productive relationships with clients, co-workers, and outside resources.
  • Prompt, professional, organized, diligent, and dependable with a notable reputation as a resourceful and self-motivated person.

Professional Experience
Appraisal Central, San Jose, CA
Sr. Real Estate Appraiser/ Operations Manager                                                                                           July 2005 – October 2011
·         Generate and complete quality, professional and accurate appraisal reports in a timely manner using a variety of date from several systems
·         Facilitate and establish long-term, positive and productive relationships with clients, co-workers, and outside resources 
·         Manage daily organizational aspects, from scheduling appointments, operating phone system, managing and tracking expenses & reports, along with handling conditions
·         Maintain client database and general office functions
·         Skilled  in real property inspections and market analysis for estimate accuracy
·         Manage, support, and train junior real estate appraisers

Office Team, Contracted at Intero Real Estate Service, Los Altos, CA
Executive Assistant                                                                                                                                      March 2008 – September 2008
  • Assist with implementation, planning, and facilitation of real estate dialogues, presentations, meetings, and other project-related activities.
  • Facilitate organization of manager’s projects and workload
  • Supervise, maintain, and systematized real-estate  files
  • Administrate, schedule and coordinate meetings, inspections, and showings via Outlook calendar
  • Data entry, general copying, faxing, and filing
  • Maintain basic office equipment (fax machine, photocopiers, etc.)
  • Ordering, inventory, storing, and distributing office supplies
  • General office support to include typing correspondence, participating in company meetings and functions.
  • Research and analyze wide variety of real estate data for routine client presentations
  • Interact closely with members of staff, management, and realtors

Home Appraisals, San Jose
Jr. Real Estate Appraiser                                                                                                                                         March 2004 - July 2005
·         Collect and analyze wide variety of data for routine appraisal reports
·         Assist  and also independently inspect real property
·         Preparation , submission and review of appraisal reports
·         Develop and complete supervised appraisal assignments
·         Initiate and institute long-term, significant and productive relationships with clients, colleagues, and vendors.

Consulting Experiences
Wells Fargo / Rels Valuation, Minnetonka, MN
Consultant/ Sr. Appraiser                                                                                                                                   February 2008- June 2010
Bank of America/ Eappraiseit, Poway, CA
Consultant/ Sr. Appraiser                                                                                                                                      August 2007- June 2010
Advanced Appraisals, Loomis, CA
Consultant/ Sr. Appraiser Associate                                                                                                                        May 2007- June 2010
Joseph’s Appraisal Group, Phoenix, AZ
Consultant/ Sr. Appraiser                                                                                                                                         May 2006 - June 2010
·         Produce and finalize quality, professional and precise appraisal reports in a timely manner using a variety of date from several systems
·         Continuing market analysis for estimate accuracy, collect and evaluate wide variety of data for routine appraisals
·         Administer daily organizational aspects, from calendaring appointments, operating phones, managing and tracking expenses & reports, along with processing conditions
  • Manage, maintain, and organized real estate appraisal files

Education/Training/ Certificate
National University, San Jose, CA                                                                                                                                                July 2010
·                   Bachelor’s of Arts in Education
 
Nurse Education Workshop, Inc, San Jose, CA                                                                                             June 2010
·         BLS for Healthcare Provider/ American Heart Association (CPR & AED)
 
Mission College, Santa Clara, CA                                                                                                                                                May 2007
·         Associate’s of Arts in General Studies

West Valley College, Saratoga, CA                                                                                                                                              May 2002
·                   Electronic Patternmaking Certificate

Allied School of Appraisals, Real Estate Trainers, Acheson Appraisals, & Mckissock Appraisal School               March 2004 
·                   California Licensed Real Estate Appraiser  (AL033296)

Volunteer Experiences
·         Community Health Charities- Sunnyvale, CA
·         Catholic Charities, Coral After School Program- San Jose, CA
·         Head Start Program- San Jose, CA
·         Cal Riptide Fast-pitch Softball- San Jose, CA
Reference
Available upon request



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