Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Ruby Ball
309 Waterford Club
Drive. Lithia Springs, GA 30001
Ruby@Gmail.com
706-340-9876
Education
University of West Georgia
Bachelor of Business
Administration, Marketing July
2010
Program Accredited by the
Association to Advance Collegiate Schools of Business (AACSB)
Certificate in Sales &
Sales Management July 2010
Relevant Coursework
Marketing Management
Art of Personal Selling and
Dynamics
Strategic
Management
Business Accounting/Finance
Business to Business
Marketing
Advertising Practices
Sales Management
Consumer Behavior
Skills
·
Customer
service, negotiation and add on sales
·
Excellent
communication and problem solving skills
·
Experienced
in working in a professional office environment
·
Experienced
in creating business documents and efficient in office software including:
Microsoft Access, Word, PowerPoint, Excel, Publisher, and Outlook
·
Experienced
using SPSS software (Statistical Package for the Social Sciences)
·
Effective
time management, organization and multi-tasking skills
Experience
Kool Smiles Dentistry
Call
Center Representative Outbound/Inbound Calls Marietta
GA March
2011 – Present
·
Handling outbound and inbound calls
from external customers
·
Handling customer clients as well as identifying
and resolving their concerns
- Managing
the accounts of customers and keeping records of customer transactions and
interactions.
·
Increase the customer experience by
providing information on new services through up selling opportunities
·
Exercise strong interpersonal
communication skills with customers and department personnel.
·
Utilizing multiple call center
support applications to efficiently assist customers and agents.
- Data
entry and maintenance of customer/potential customer data bases
Footlocker Inc.
Sales Associate Carrollton GA August
2008 - January 2009
·
Maintained an awareness of all promotions and
advertisements
·
Assisted
in ensuring that each customer received outstanding service by providing a
friendly environment, which included greeting and acknowledging every customer,
maintaining solid product knowledge and all other aspects of customer service
·
Assisted in processing and replenishing merchandise
and monitoring floor stock
·
Assisted in completing price changes within the
department
·
Participated in year-end inventory and cycle counts
Physician’s
Choice Medical LLC.
Clerical
Assistant/Sales InternAthens GA Seasonal: 2007-2009
·
Ensured documentation was filed properly
·
Making outbound
calls/cold calls & receiving inbound calls
·
Handled inquiries and incoming work requests
·
Reviewed files and records to answer request for
information
·
Checked and distributed documents and correspondence
·
Data entry
·
Organizing meetings and appointments
·
Assisted marketing
department in generating new customer leads
·
Worked well in team
environment and produced quality independent work assignments
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