Network Administrator Resume Library in Word Format Free Download -->

Network Administrator Resume Library in Word Format Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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                                                                                                                                                Cell: (801)786-9876:  clara@hotmail.com
Network Administrator                                                                                                      
A self-motivated Network Administrator with a strong background in technical support. An enthusiastic team player known for strong network design skills. An eye for detail has led to strengths in troubleshooting and debugging, extremely punctual, reliable, trustworthy, dependable, self-tasked, easy going and a hard worker.

SKILLS:

Server 2003 & 2008                                              Windows OS’s                     Linux Platforms
Smart Draw                                                            Visual Basic                          SANS &NAS storage systems
Security                                                                 Wireshark                              Netstumbler
Backtrack                                                               John the Ripper                    TCP/IP protocols
SMTP/FTP                                                            Telnet                                     DNS
Javascript                                                              C++                                         Project Management
HTLM                                                                    XML                                       Security consol (JUNOS/JUNIPER)
Network Infrastructure Design                          The ability to create and maintain both Windows and Linux platform Clusters     

WORK EXPERIENCE:

QA & SUPERVISOR- Teleperformance USA, Clearfield, UT                                                                                                              2004-2009
§  Provided QA analyst to fellow agent and feedback with the lowest dispute rate in four states; listened and provided direct policy and procedure failures, coached and educated agents on how to improve their experience with the customer and create a pleasant experience for the customer.
§  Developed up to date power point presentations for training material for the Dell project; adding music, and provoking interactive responses from the agents to invoke learning of the new material and increasing the up-training rate for the entire project.
§  Developed a software program that increased productivity; cutting man hours in half and the amount of personal needed to complete challenging tasks; resulting in  saving the company hundreds of thousands of dollars as a result of my creativity and dedication.
§  Motivated and coached agents to excel and created the number 1 team within the company; providing stats and providing all of the requirements to accomplish their individual goals;  with the highest CE (Customer satisfaction) scores, and lowest AHT (Average handle time)

TECHNICAL SUPPORT LEVEL 3- Teleperformance USA, Salt Lake City, UT                                                                                 1998-2003
§  Provided an excellent experience to the customers by answering their service calls; giving technical support and troubleshooting in the support for Microsoft XP SP2 (service pack 2), and MSN narrowband Internet access for ISP (internet service provider) access.
§  Increased production 50%;  by writing small programs that were very user friendly for fellow workers to use to access customers systems using windows remote desktop, for troubleshooting purposes. Which made the whole experience more delightful for both the tech and the customer.

EDUCATION:

BACHELOR OF COMPUTER SCIENCE/NETWORKING –Stevens- Henager College, Ogden, UT                                      2012
GPA 4.0
PRESIDENT LIST FOR 2 YEARS

CERTIFICATIONS:
A+ Certification                                                                                                                                                                                                  2006
Dell certified Technician                                                                                                                                                                                   2006


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                                                                                             Cell: (801)786-9743: clara@hotmail.com

Educational

Dr. David Smith
Professor of History
Weber State University 
(801) 269-5236

Mr. Steven Weaver
Dean of Computer Science
Stevens Henager
(435)535-561

Personal

Ms. Marshelle Gunnell
Material Handler
Fresenius Medical Center
(801) 497-1230






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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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