Junior IT Support Technician Resume Sample Format in Word -->

Junior IT Support Technician Resume Sample Format in Word

Sample Template Example of Beautiful Excellent Curriculum Vitae / CV Format with Career Objective, Job Description, IT Skills & 6 years Work Experience for a Desktop Support Professional in Word / Doc / Pdf Free Download


  MUMTAJ BANO

7C, Ahmed Kamha St., off Misr & Sudan St., Hadayek El-Kobba, Cairo

Mobile: 09876543210


OBJECTIVES:
Seeking a job at a reputable company where my background and my experience can be well utilized.
To gain experience & have good relations in different fields.


EDUCATION:
2009                      Helwan University                           Cairo, Egypt
Bachelor of Law.           Grade: fair.

Secondary School         : Nokrashy Language School (N.L.S).

English, soft skills and computer Course sponsored by FGF (Future Generation Foundation) which included the below mentioned: 
·        Developed Language and Computer skills.
·        Enhanced Presentation & Project Development skills.
·  Acquired basic business skills including, (office management), business correspondence and report writing.
 
SKILLS:
Computer Skills:

§ Very Good Knowledge of Microsoft Office.
§ Very Good knowledge of Surfing Internet.
§ Good Knowledge of Hardware.

Language Skills:

§ Native language Arabic
§ Good command of both written and spoken English

Experience:
·  I am working now at UNITED BANK in (BACK OFFICE Department- INTERNET BANKING Department as Jr IT Support Technician ) (From 2011 Till Now). 

Duties

·  Help Desk.
·  Solving the problem on system.
·  Solving the error which faced the customers on our site.
·  Send Pen code to customers.
·        Customer Service Representative at ETISAL INTERNATIONAL Company (Outsourcing Of Etisalat) (ACTIVATION, DATA ENTRY, BACK OFFICE, RM, TECHNICAL SUPPORT) (From (2009 To 2010).

Duties

·  Handling the customer inquiries.
·  Providing customers with the general information.               
·  Following up with customers complains to solve their problems.
Summer Training:

•Admin assistant at NATIONAL TECHNOLOGY Company (Summer Training 2007).
•Public Relations at INTERNATIONAL MAZ TRADING Company (Summer Training 2008).

Personal Information:

Date of Birth:      1/6/1988
Marital Status:    Single
Military Status:   Exempted

GENERAL SKILLS:


Ability to analyze & solve problems.
High ability for research & problem solving.
Active participant in team works.
Respect rules.
Hard working.


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