IT Software Engineer Resume Templates in Word Format Free Download -->

IT Software Engineer Resume Templates in Word Format Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

Maya Gordon

309 Cross Street Apt 2 Salem, NH 03079 603-475-9876 email maya@comcast.net

Summary of Qualifications
Proficient in the installation and configuration of Microsoft’s operating systems. Effective multitasking skills. Strong work ethic. Very dependable and self motivated. Proven success supporting various departments such as, customer support, development and sales. Excellent customer service skills focused on problem resolution. Ability to manage projects. Experienced managing large teams across various geographical locations.  Open to new challenges, willing to join in specialized training and eager to add immediate and longer-term value to a respected, growing organization.
                                                                                                         
Technical Skills
·A+ and Network and HP Certified   ·PC Anywhere                          ·Terminal Server       ·Remedy
·Active Directory                                     ·Remote Desktop SW            ·Citrix                            ·Novell Netware
· Lotus NotesClient/ Server                ·LAN Protocols                        ·XHTML                         ·Bomgar
· Video Conferencing Standards                       ·Router Configuration           ·Networking               · SQL Server             
· T1, ISDN, BRI, PRI                                  ·Exchange Server 5.5             · UNIX                            ·Microsoft office 2007
Education
Graduate of Northern Essex Community College, Haverhill, MA
A.S in Computer Science / Information Technology  
Graduated with Honors
2009 Raytheon, Tewkesbury, MA
Worked as a Co-Operative Education Student
Employment History
                2010 CC-Ops/Raytheon Andover, MA
                Lead IT Support Technician/Project Lead
·   Lead Technician/Project manager responsible for managing the lease refresh project for Raytheon
·   Responsible for assisting in the management of local desktop support teams across all business units
·   Perform Break/Fix Operations including Hardware and Software
·   Provide current client and new hire Desktop or Laptop set up.  Troubleshooting
·   Lotus Notes installation and configuration.  Intermediate Active Directory knowledge.

2004 Navisite Inc., Andover, MA
Operations Technician I
· Monitored data center environment
· Accessed routers for configuration changes
· Performed Microsoft SQL queries for evaluation of host databases
· Managed the problem tracking and resolution of hosted websites

2000 - 2003 Spectel Corporation, Andover, MA
SQA Engineer II
· Prepared test plans, test reports and test cases.  Participated in design review meetings
· Tested and managed multiple software products simultaneously
· Performed Alpha and Beta testing on web applications and conference scheduling products
· Promoted From SQA Engineer 1 to an Engineer 2
Other Experience
1998 - 2000 Picturetel Corporation, Andover, MA
Conference Support Engineer
· Established and managed assigned video conferences for Proctor & Gamble, Ford and 3M
2003-2009George E Merrill & Sons
Laborer/Forman
· Responsibilities include the installation of various utilities such as sewer, water, electric.


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