Good System Administrator Resume Format in Word Free Download -->

Good System Administrator Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


DANA LOSEY
(512)763-9876 – danalosey@gmail.com
309 South End Ave, NY, NY 10001

Education:
  • Bachelor of Science in Information Technology – University of Central Florida
  • CompTIA A+ Certification - 660-201 & 660-202 – Completed July 2007

Computer Skills:
  • Database: MySQL (Admin, Backup, Replication, Queries), phpMyAdmin
  • Network/Internet: TCP/IP, HTML, POP3, IMAP, VPN, FTP, DNS, DHCP, SNMP, Configuration, Troubleshooting, Browser setup and security (Internet Explorer, Safari, Mozilla Firefox), firewalls, Exchange, Remote Desktop, Active Directory, Novell, iManager, ConsoleOne, Office Network Setup and Security, Drive Mapping, VoIP, Apache (httpd), Exim, , Wireless, Load Balancing, multicasting, Visio, SNMP
  • Hardware: Apple XRAID, Troubleshooting, Replacement, Upgrading, PC, Mac, SIP Phone, RAID, NAS, iMac, PowerPC, Apple Time Capsule, Brocade Silkworm, Linksys Switch, Fiber Storage/SAN, Barracuda, Cisco
  • Operating Systems: Linux (Fedora, Red Hat, Debian, CentOS, Ubuntu), Macintosh OS X 10.3+, Windows (3.1 through 7), DOS, Windows Server 2003, VMware ESXi, Cisco IOS
  • Linux Misc: Exim, Pure-FTP, cPanel, OpenVZ server virtualization, Cacti, Nagios, Asterisk, FreePBX, Bootcamp, Teleport for Mac, sendmail, cron jobs, Apache, grep, vmware, shell scripting, dirvish backup

Soft Skills:
  • Public Speaking, Customer Service, Writing, Public Relations, Project Management, Receivables, Vendor Management, Inventory, Team Building, Team Management, Business Forecasting, Morale Building

Work Experience:
MAPDigital, Inc.        New York, NY Senior Technician                                  2010 – Present
  • Maintaned Web, Database, and Application Ubuntu servers
  • Created Disaster Recovery and Backup Systems for Web and Database including coding automated backups for on and off-server file retention
  • Assisted in Inventory Management of Technology including purchase, upkeep, etc.
  • Managed Hosted VoIP System
  • Administered Sharepoint, Active Directory, and Exchange
  • Oversaw all technological purchases for company or participated on calls/meetings where technology was discussed
  • Linux/Apache/MySQL/PHP Administrator
  • Performed various QA tasks on media asset and technology deliverables
  • Manipulated Video and Audio feeds and files as needed for live and on demand webcasting using audio/video editing and encoding software
  • Oversaw the maintenance and use of a separate development and production segments
  • Maintained Cisco PIX, Switch, and Router as needed including firewall rules, port forwarding, PATing
  • Assisted in first step of fully virtualizing Data Center closet (using VMware)
  • Redid MySQL backup scheme to create on and off-server backups in case of a full server failure
  • Managed data center closet including server deployment for scale, networking with Cisco equipment, and Disaster Recovery documentation
  • Created and Administered solutions for capture and live webcast of audio and video events
  • Vendor Management

DVTel                         Ridgefield Park, NJ      Customer Support Tech 2                    2009 – 2010
  • Helped maintain and deploy IP based camera and security systems for Value Added Resellers (VARs) like Siemens and ADT
  • Resolved network and multicast concerns and problems
  • Diagnosed and created action plans for troubleshooting issues, installations and upgrading, and assisted with demo systems for sales
  • Administered Solutions (KB) database for use by in-house personnel and VARs
  • Prioritized tasks based on SLA and level of severity
  • Submitted feature requests, bug fixes, and critical level tickets to Research and Development with NVMS software written in .NET
  • Worked manipulating SQL databases and creating scripts for repeated database fixes
  • Assisted with License system and updating
  • Planned and implemented networked environments for use in IP based systems

TWF                Kissimmee, FL Linux Systems Admin/Support 2007 – 2009
  • Worked with an all-Linux Environment (mostly CentOS 4 and 5) supporting and maintaining 500+ servers and virtual servers used for serving apache, mysql, email, etc
  • Maintained Network Uptime, integrity, security, and built servers to customer need including multi server solutions (MySQL Replication, Apache Load Balancing, Email Offloading)
  • Assisted with sales inquiries, inventory and ordering, database management, accounting, and customer communication
  • Maintained 24/7/365 Hour Support and on-call schedule
  • Monitored Server Management with cPanel/WHM and in-house scripts, including backups, backup restore, iptables firewall, database troubleshooting and repair, network service troubleshooting
  • Analyzed customer resource usage to recommend growing business solutions, including forecasting for business scalability
  • Organized hiring, training budget, inventory and all web hosting operations
  • Handled Support / Sales tickets via the Kayako ticketing system, escalating when necessary to the necessary department and documenting resolutions
  • Wrote/Edited shell scripts for workflow automation

Sungard, HE               Maitland, FL                Help Desk Specialist                             2006 – 2007
  • Handled multiple university account (40+) with tier 1 level support including Network, Email, Printing, Telecom, Hardware, Software, Database Management, Course Delivery Systems, and Peoplesoft
  • Utilized a ticketing system, Remote Desktop connections, and Cisco Lifeline or MS VPNs, escalating tickets to on-site techs when necessary and choosing their priority
  • Supported browser, internet security, firewall, and spyware detection/removal, as well as technical documents on these processes
  • Organized end user and tech training and created user tutorials/documentation
  • Resolved client requests with password resets, printer installs, AV equipment requests, and troubleshooting
  • Worked in desktop services with hands-on PC issues, system imaging, setup, moves (PC, Phone, Peripherals), application install and support, backup up email accounts and data, equipment deployment and upgrading PC components
  • Assisted teams of new-hire technicians with customer service and site-specific training and supervision/management
  • Beta tested new technology
  • Maintained PC Inventory for Audit/Warranty purposes
  • New Account provisioning, administration, and termination in Active Directory

Mediawise US            Altamonte Springs, FL  Web/IT Consultant                   2005 – 2006
  • Assisted maintaining and upgrading office network. Maintained 20+ client databases of sensitive information
  • Consult clients on purchases for their businesses that would increase long term savings while immediately resolving the needs of the organization
  • Designed web pages, created newsletters, and administered mailing lists for clients, including Search Engine Optimization (SEO)
  • Performed client product research for assistance in consulting/purchasing




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