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Silvia Gabert
silvia@hotmail.com
5444 Doral Drive
Wilmington, De 19001
Tel: 302-266-1230
Cell: 302-354-9876

 


CAREER PROFILE


Top performing, results-oriented, customer focused leader with more than twenty-five years of senior management and sales/marketing leadership experience in both small and large environments.  Built successful teams, generated significant sales and profitability growth, turned around operations, exercised profit and loss responsibilities, and earned recognition for strong customers service and support efforts.
 


OBJECTIVE

To obtain a secure and challenging position within a company where my skills, experience and education will be utilized while providing the opportunities for professional advancement.
 


PROFESSIONAL EXPERIENCE

JAGUAR – LANDROVER OF WEST CHESTER                                             2009 to Present

General Manager                                                                                                   Ardmore, PA                                                                                                                                          

 

Exercise complete managerial responsibilities of Dealership.  Handle hiring, training and day-to-day activities of Dealership.  Involved in Advertising & Marketing, as well as Profit & Loss Responsibilities.  Maintain Used Car Inventory and assist with auction activity.  Conduct training programs for employees, sales as well as service.  Maintain profit levels expected by dealership. 

DELAWARE CADILLAC, SAAB & SUBARU                                                 2003 to 2009

Used Car Director                                                                                           Wilmington, DE                                                                                                                                            

 

Managed daily appraisals, wholesale and worked deals with Four Used Salesman along with Ten New Car Salespeople.  Supervised a Used Car Manager and a Special Finance Manager.  Inventory ranged in the $800,000 to $900,000 range.

MCGEE MOTORS  (Dodge, Chrysler & Jeep)                                                  2000 - 2003

General Sales Manager                                                                                                          Georgetown, DE                                                                                                                                                                                                                    

Managed operations of both New and Used Sales Departments.  Instituted training programs for sales department and provided training for F&I Manager.  Created more sub-prime lending.  Maintained Used inventory of $1MM through trades and auctions.

MAINLINE INFINITI                                                                                                     1995 - 2000         
 General Manager                                                                                                  Villanova, PA

Exercised complete P&L, sales/marketing and service operations for a $25MM with thirty five plus employees.  Increased sales twenty-five percent to $25MM in three years.  Turned around service department from a loss of ($100,000) in 1996 to a gain of $71,000 in 1997.  Spearheaded strategic planning and forecasting.

DELAWARE CADILLAC                                                                                   1993 - 1995                                  
COO/Used Car Manager                                                                                         Wilmington, DE  
                                                                                                      
Managed operations for an $85MM dealership with ninety employees.  Developed and implemented a comprehensive used car operation, capitalizing on sub-prime rate financing, which in turn generated more than $1MM annum in gross profit. Planned/directed new venture projects including retail store, body shop operations and new showrooms. 

DELAWARE OLDS, VOLVO & SAAB                                                              1991 – 1993
General Sales Manager                                                                                           Wilmington, DE   
                                                     
Developed/instituted new sales/marketing plan, trained sales force, initiated new compensation plan resulting in a 54% increase in new sales and a 25% increase in repeat sales.  Spearheaded customer service initiatives that increased CSI by 29%.

ARMEN CADILLAC & OLDSMOBILE                                                           1989 - 1991                                
General Manager/General Sales Manager                                                      Norristown, PA 
                                                                                          
Exercised managerial responsibilities for $100MM dealership, bought inventory at auctions and developed realistic strategic plan and forecast.  Hired, trained and developed top performing sales teams in diverse environments.  Organized and directed downsizing efforts. 

                       
 


RECOGNITION

Ø  Received Master Sales Manager Award
Ø  Salesperson of the Year Award, twice
 


EDUCATION

Ø  Widener University, A.S. Finance

 


MILITARY

Ø  U.S. Army, Honorable discharge
                                                                                                                                                               

References Provided Upon Request


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