General Manager Resume Creative Format in Word Free Download -->

General Manager Resume Creative Format in Word Free Download

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Khloe Moore
309 N. Harrison Street - Syracuse, IN 46001
312-752-9876                                                                           khloe.moore@gmail.com


Director of Operations ~ General Manager ~ PR/Marketing Manager


Profile

      Results-driven leader with expertise in steering all facets of business operations spanning business development, public relations, marketing, multi-media promotion, and event planning through human resources, customer service, financial, and administrative
      Excel in defining, developing and implementing targeted strategies to grow business, leverage products/brands and facilitate competitive market positioning
      Effectively recruit, hire, train, develop, and direct top-performing teams
      Dynamic communication, consultation, presentation, negotiation, networking, and relationship building skills
      Effectively implement policies, procedures and operational systems to maximize productivity
      Strategically control and analyze financial performance to contain costs and maximize profits

Career Track

Director of Operations / General Manager, John Allan's-Chicago, IL                      2006-Present
    Demonstrate sharp business acumen in spearheading broad-scope areas of daily business operations, from human resources, public relations and marketing through finance and accounting
    Successfully hire, train, coordinate, and direct staff; set staff goals and evaluate performance
    Proactively control all product marketing and brand management; plan and facilitate high-profile onsite/offsite PR and charity events instrumental to boosting market awareness/penetration and community relations
    Capitalizing on multi-media promotion venues, film broadcast commercials as well as conduct interviews for print/publication
    Proficiently develop and evaluate weekly/monthly/annual financial goals, with focus on optimizing bottom-line profitability; efficiently oversee ledger account balance
    Effectively coordinate construction and permitting to meet critical timelines and regulatory standards

Regional Manager, Advanced Aesthetics-Chicago, IL                                                          2000-2006
    Spearheaded Chicago region operations, with full P&L accountability; concurrently served as Director of Marketing and relied on as Project Consultant for ongoing business development initiatives
    Productively compiled, prepared, analyzed, presented all financial reporting
    Staffed region, from recruitment through training, and facilitated routine staff development in company changes targeted toward boosting profits and operational efficiencies

Customer Service Manager, Norwest Financial Bank-Tucson, AZ                                      1997-2000
      Drove customer service operations for high-volume financial institution
    Actively consulted with English/Spanish-speaking clients to identify needs, evaluated/analyzed financials and credit history, consulted on optimal financing strategies, and coordinated home and auto loans

Education & Professional Development

Bachelor of Science in Business and Management, University of Arizona; 1997

            Masters of Health Administration, University of Phoenix: 2010





Studies Abroad, Guadalajara, Mexico and Oslo, Norway

Media Training-TV, Radio and Print; 2009

Community Activities

Committee Member, One Man Chicago                  

Committee Member, John Allan Foundation  
               

 Named Insider, Haute Living, with published profile; 2009


HOBBIES AND INTERESTS

      Running and Working Out
      Cooking
      Reading
      Travel to new places
      Hiking (Tucson AZ)
      Biking
      Surfing


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