Field Service Technician Resume Examples in Word Format Free Download -->

Field Service Technician Resume Examples in Word Format Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
                                                                                                                                                                                                                     309H St Apt. 13

JOY HARRISON
Atlanta, GA 30001
(404) 654-9876
                                                                                                                                                                                                   joyharrison@gmail.com

                                                                                                                                                                                   

WORK EXPERIENCE
AirTran Airways – Atlanta, GA                                                                                                                                                          2007 – 2011
Information Security Analyst

v  Developed and successfully implemented an enterprise conversion plan to replace all Norton Security products and Cisco Security Agent with McAfee Endpoint Security to allow central management and comply with Payment Card Industry.
v  Administered all McAfee end point security via ePolicy Orchestrator, including Data Loss Prevention and Application Control, to ensure confidentiality, integrity, and availability of data. 
v  Created and implemented McAfee Host Intrusion Prevention workstation and server policies to comply with PCI requirements without disrupting business operations. 
v  Assisted in analyzing the AirTran Airways network for critical performance issues and security risks through Lancope Stealthwatch.
v  Designed and launched an eLearning Security Awareness Training program for all crew members to promote best practices, safety and Information Security policies.
AirTran Airways – Atlanta, GA                                                                                                                                                           2005 - 2007
Field Service Engineer

v  Provided extensive daily support for over 100+ Dell PC’s and IBM laptops throughout the AirTran network.  
v  Efficiently resolved critical IT related problems routinely for multiple airports, which include Atlanta, Houston, and Akron.
v  Orchestrated the deployment of 400+ PC’s and laptops to AirTran’s network.
v  Worked remotely and hands on to resolve issues involving Microsoft Windows, Office, Hewlett Packard printers to Cisco wireless networking.

Cybernation Ecocomp – Norcross, GA                                                                                                                                                         2001
Field Service Technician
v  Installed and repaired ADSL installations for consumers and small businesses.
v  Adapted existing Block 66’s and home telephone systems to work flawlessly with Bellsouth ADSL.
v  Optimized PC configurations and created efficient online networks while building relationships with customers.
v  Reconciled difficult technical issues by communicating with Bellsouth Technical Support and Digital Subscriber Group to achieve a reliable computing environment.

SKILLS & KNOWLEDGE

v  Job-Related Training: MCSA, CCNA, GPEN, and ArcSight Administrator and Analyst Certified.
v  Hands on Experience: All Windows Operating Systems including Server 2003 and 2008, McAfee ePolicy Orchestrator, McAfee VirusScan, McAfee Enterprise Mobility Management, McAfee Host Data Loss Prevention, McAfee Host Intrusion Prevention Server, McAfee Rogue Sensor Detection, McAfee Policy Auditor, McAfee Application Control (Solidcore), McAfee Endpoint Encryption, McAfee Site Advisor, MySQL, Ubuntu, Fedora, VMware Workstation and Player, Ironport Web Filter, Proteus, Norton Ghost and SecureFusion
v  Work Ethic: Highly skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively to others.  Excellent multi-tasking and time management skills in non-optimal situations.
v  Honors: Nominated twice for the annual AirTran Airways Excellence Award
v  Community Involvement: Actively participates in The Breast Event Ever and March of Dimes

EDUCATION
Georgia State University                                                                                                                                                                                   2011

v  Working towards a BBA in German
v  Expected graduation Fall 2013


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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