Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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309 West
Thorner Rd.
Pearl River, LA 70001
US
Pearl River, LA 70001
US
Home:
985-326-9876
jenny@hotmail.com
OBJECTIVE:
|
As
having thirty two plus years experience in servicing many disciplines of
electronic equipment, developed excellent customer service skills as well as
maintaining excellence in customer satisfaction. As a technician, have proven
success in technical repair of analog and digital equipment and a team player
in workgroup environment with leadership abilities. Have working knowledge of
computer hardware and Windows operating systems and perform work on
computers, networks and printers. Have been in an assistant managers position
several times managing quite large groups of employees. I ran my own business
for five years as well servicing computers and printers.
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EXPERIENCE:
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6/2008
- Present
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ID
Group Inc.
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Jackson,
MS
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Industry: Computer Hardware |
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Field Service
Technician
|
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Manage
quite a large territory in southeast Louisiana. Perform service and
maitenance on several different brands of badge printers and also install and
instruct customer on how to use the software including training of badge design.
Also install our own security software and train customer how to use this
software as well. Maintain parts inventory and company owned equipment and
perform scheduled paperwork in a timely manner. This job is done with minimum
supervision as I work from my home.
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2/2004
- 2/2010
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A Plus
Computer Services
|
Slidell,
Louisiana
|
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Industry: Construction - Residential & Commercial/Office |
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Owner/Technician
|
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Since
May 2004, signed on with national account companies to do contract work of
installing network systems and POS systems based off of Windows XP Pro and
Windows 2000. While performing these installs, ran high speed cabling and
tested system after setup. Performed partition deletion and creation of hard
drives on systems required and checked hard drive integrity before finishing
work. During this period, built and sold personal computers and installed
various software and hardware components as needed. Performed numerous
service calls on computers in the residential and commercial environment with
empahsis on viruses, adaware and spyware problems. Repaired hardware problems
as required. Installed several home network systems including wired and
wireless systems. Serviced all brand of printers as required and serviced
laptop computers.
|
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9/2007
- 5/2008
|
Communications
Unlimited Inc.
|
Slidell,
Louisiana
|
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Industry: Telecommunications Services |
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Cable
Service Technician
|
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Contracting
to Charter Cable Co. as a service technician doing some installation work but
mainly performing service on high speed internet, voip telephones and cable
box problems at cutomers homes and businesses! Repair everything from the tap
to the component. Perform required paperwork and quality control of needed
service.
|
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4/2007
- 7/2007
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Northpark
Carwash Inc.
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Slidell,
Louisiana
|
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Industry: Automotive Sales and Repair Services |
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Assistant
Manager
|
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Hired
as an assistant manager and learned and performed all aspects of the carwash
business and taught new hires their roles as they were hired into the
business.Observed all employees work habits daily and instructed as needed.
Performed all required paperwork and closed out the books daily as well as
managed employees time. Handled large sums of money daily and made daily
deposits to the bank. Performed required customer services as needed. Also
performed maintenance on all equipment dealing with the carwash and had to
mix the cleaning chemicals daily for use at the business.
|
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7/2005
- 1/2006
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Precision
Imaging Solutions
|
Carrollton,
Texas
|
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Industry: Printing and Publishing |
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Printer
Network Technician
|
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Performed
service and preventative maintenance on network printers in a hospital
environment. Serviced Hewlett Packard, Lexmark and Xerox printers, both
monochrome and color. Performed monthly meter reads on all printers and
maintained an inventory of parts and supplies. Performed all paperwork
required through email and kept up the maintenance on the company car, laptop
computer, lazer printer and company provided tools.
|
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11/2003
- 2/2004
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Systech
Inc.
|
Raleigh,
North Carolina
|
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Industry: Construction - Residential & Commercial/Office |
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Field
Service Technician
|
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Serviced
and performed preventative maintenance on POS equipment at several national
chain stores in Louisiana and Mississippi. This included registers, thermal
printers, laser printers, dot matrix printers, computers and cabling in
network environment.
|
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7/2003
- 10/2003
|
BEF
Corporation
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Allentown,
PA
|
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Installer/Technician
|
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Performed
installation and service of Fuji Color Mini Labs at Wal-Mart and Sam's Club
in Louisiana.
This included several models of film processors and five models of paper processors. Responsible for installing/servicing the Alladdin Digital Media processor as well. All of this equipment was computer controlled and networked. |
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10/2002
- 7/2003
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Gulf
Coast Office Products
|
Harahan,
Louisiana
|
|
Copier
Technician
|
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Serviced
and performed preventative maintenance on all digital line of Ricoh
&Savin copiers.
|
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2/2002
- 10/2002
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Banctec
Inc.
|
Irving,
TX
|
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Customer
Engineer
|
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Responsibilities
include servicing and performing preventative maintenance on the IBM 3890
Document Processor at Bank One and Whitney Bank. On 24 hr. call two days out
week and take emergency calls during this period. Stay on site at least 8
hours per day.Perform required paperwork and interact with customer
regularly.
|
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6/2001
- 2/2002
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Gulf
Coast Office Products
|
Harahan,
LA
|
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Copier
Technician
|
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Responsible
for servicing, performing call maintenance procedures and performing
preventive maintenance on all the digital line of Ricoh and Savin copiers in
the New Orleans metro area and the northshore. In a short time, developed
good communication with customer base and drove down high call rate.
|
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3/1997
- 5/2001
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Qualex
Inc.
|
Durham,
NC
|
|
Industry: no industry preference |
|||
Lead
Technician
|
|||
Responsible
for servicing and performing call maintenance procedures on Gretag Imaging
and Noritzu One Hour Photo Labs in a four state area. Perform service on the
computerized Kodak Picture Maker as well. Improved customer satisfaction to
immediate customers and met their required expectations. Promoted to lead
technician on August 1998. As lead technician, responsible for ensuring other
technicians have proper field training and understanding of equipment
serviced. Required to handle irate customers and machine problems other
technicians couldn't repair. Became somewhat of a field specialist on the new
digital One-Hour photo lab. Perform administrative duties as required.
|
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10/1996
- 3/1997
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Document
Processing
|
Columbia,
MS
|
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Service
Representative
|
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Contracted
to Xerox Corporation to perform service and preventive maintenance on all low
volume copiers. Worked in the St.Tammany Parish and Washington Parish areas.
Turned around the high call rate in this area.
|
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9/1978
- 9/1996
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Xerox
Corporation
|
Kenner,
LA
|
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Senior
Customer Service Engineer
|
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Performed
service on Lazer Fax Machines, Low Volume Copiers, Mid Volume Copiers, and
Upper Mid Volume Copiers. Developed excellent customer service skills and
received numerous awards for Excellence in Customer Satisfaction. As mid
volume engineer, was considered by my peers to be a specialist on mid volume
copiers. Trained new service engineers in field, after completion of school.
|
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4/1978
- 9/1978
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Geophysical
Services Inc.
|
New
Orleans, LA
|
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Computer
Technician
|
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Operated
and serviced a Texas Instruments Mainframe Computer for a seismographic crew
working offshore. Repaired two-way radios on all the workboats as well.
|
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EDUCATION:
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11/1977
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Elkins
Institute of New Orleans
|
US-New
Orleans
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Associate
Degree
|
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Advanced
Electronics Diploma
|
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5/1976
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Southeastern
Louisiana University
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US-Hammond
|
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Certification
|
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Studied
business administration for two years but did not complete degree.
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5/1974
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Pearl
River High School
|
US-Pearl
River
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High
School or equivalent
|
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High
School Diploma
|
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