Field Service Engineer Resume Format in Word Free Download -->

Field Service Engineer Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

Sara Bates

309 South Cliffside Lane, Beavercreek, Oregon 97001
503.351.9876 sara@gmail.com


OBJECTIVES

I am an IT professional with a stellar record of gaining progressive experience throughout my career.  My demonstrated expertise in covering multi-state territories, providing 24x7 remote or on-site support, and managing a diverse range of hardware and software makes me an excellent fit.  I specialize in documentation issues and am regarded for identifying opportunities and solving problems for customers.  Regardless of whether the title is Systems Administrator, Field Service Technician, or Product Engineer, I am a self-starter who brings lots of energy and needs little supervision.  The right position for me would be one on a developing team, set in a goal-oriented company where the company and I could both mutually excel.

PROFESSIONAL EXPERIENCE

VERIANT STAFFING (Representing Par Technology Corp.)                                Greenwood Village, CO   2011 – PRESENT

Position Held: Field Service Engineer

Provided 24x7 onsite field support for business utilizing Par Technology equipment.  This included McDonalds, Carl’s Jr., Taco Bell, Subway and other stores that employed various point of sale concepts.  Duties involved all aspects of data cabling, break/fix troubleshooting, server reimaging, case tracking, and parts management.

PRACTICAL COMPUTING SOLUTIONS (Formerly Information Systems Inc.)  Beavercreek, OR    2006 – 2010

Position Held: Owner

Operated a private computer services firm providing custom built computer systems, data security and backup solutions, and network installations.  A licensed cabling contractor and member of BICSI with extensive experience in the design, installation, terminating, documenting, and the general control of building data wiring.  Registered Microsoft, Dell and SonicWall solutions provider.

INTEL CORPORATION                                                                                   Hillsboro, Oregon         2000 – 2006

Positions Held: Technical Marketing Engineer, Technical Support Engineer

Functioned as engineer, liaison and mentor through various positions.  Authored technical manuals and online training, coordinated support efforts, provided staff and development planning. Coordinated the seed unit program and was a liaison between engineering and customer/product development teams.  Developed workaround for a process gap in procedures that recovered $180,000 worth of missing equipment.

NORDSTROM, INC.                                                                                       Seattle, Washington     1991 - 1999

Positions Held: Systems Engineer, Information Services Technician, Data Services Technician

Provided support and on-site maintenance of all electronic data and voice processing equipment. Worked as part of a team to develop a comprehensive in-house maintenance program that employed the most cost-effective combination of OEM agreements, third party, and self-maintenance. Saved $3.3M by proposing, developing and implementing in-house support of 250 large kVA UPS systems avoiding $20,000/unit upgrades.  Reengineered vendor’s PCB design to correct factory flaw saving $1.4M. Successfully absorbed all configuration, upgrade and maintenance duties on PBX level switches resulting in annual savings of $150K/year.

MEIER & FRANK COMPANY                                                                          Portland, Oregon         1984 - 1991

Positions Held: Data Communications Engineer, Field Service Engineer, Bench Technician

Provided 24-hour on-call maintenance, repair and modification of all company owned electronic equipment. This included troubleshooting complex systems to the component level. Selected to lead team of 30 technicians through a difficult reorganization involving an 80% reduction in force without decreasing workload. Received the May Company “Outstanding Achievement” award for converting 800 point of sale systems from a proprietary to open system platform. Facilitated the migration of Portland, Oregon data center to Los Angeles, California with a minimum of downtime. This included 500 users at 7 sites.

CERTIFICATIONS, LICENSES, AND TRAINING

  • Certifications: MCSE, MCP, CompTIA Network+, CIW Professional, Carenet certified director, certified Avery/Soabar thermal barcode ticketing repair, certified Sensormatic RF security system repair, certified public web author, certified escalation handling manager, certified Intel Integration Specialist
  • Licenses: Oregon Limited Energy Class B electrical license, Oregon state contractor
  • Training: Over ninety technically related classes, over thirty product related classes, over thirty-five management related classes, and over twenty personal development related classes

AWARDS

One May Company Achievement Award, Three Nordstrom Heroic awards, Two Nordstrom Secret Shop awards, One Nordstrom Applause award, Three Nordstrom Honors awards, Twenty-eight Intel Hero awards, Two Intel Be Excellent awards, Nine Intel Departmental recognition awards, Ten Intel Kudos awards, Four Intel ICS worldwide departmental awards, Seven Intel Spontaneous recognition, One Intel Service award.  Typically had satisfaction ratings in the high nineties and my reviews, both supervisor and peer

COMMUNITY SERVICE

·        Functioned at various times from 1998 – 2010 as temporary director, board member, consultant, and chair for Molalla Christian Youth.  This is a non-profit focused on providing housing, food, and counseling referrals to at-risk youth and their families.
·        Co-leader of a growing local youth and discipleship group called Fired-Up Youth.  This program establish in 1996 now serves around 200 children age twelve up to college age, and their parents.  It provides weekly training and opportunities for leadership.

ADDITIONAL ITEMS AVAILABLE

·        References
·        Letters of recommendation
·        Customer and co-worker comments
·        Complete career training transcript



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About Author of the Website:

Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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