Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / CV Format with Career Objective, Job Profile & 8 Years Work Experience for ERP Implementation Helpdesk Consultant in Word / Doc / Pdf Free Download
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Ganga A
E- Pass
(June 2012 – June 2014)
Block 309, 03-165, Tampines Avenue 4,
Street 81, Singapore - 520809
Phone No: 987654310; Email ID: ganga_2685@yahoo.co.in
|
An accomplished
accounting professional with more than 3 years of experience in managing
accounting ERP as Financial Consultant; I am seeking a position in ERP as
Consultant to utilize my skills and experience in the mentioned field.
Professional Awards and
Recognition : Received
for learning the process in quick span of
time.
time.
«
Awarded “Young Star of the month”,
2011 (Wipro India LTD)
«
Awarded “Star Performer”, 2009 (Steria India Ltd)
PRFOFESSIONAL
EXPERIENCE
Helpdesk
Consultant FACT Software International Pte Ltd E- Pass – Jun 2012 – Present:
sERP: FACT ERP.XX and FACT ER.NG.
Responsibilities: Involved
in Implementing FACT Software, Training the END User on FACT and Handling
support calls, troubleshooting the client’s issues by using SQL.
Implementing and Training clients on GL, AR,
AP, FA and Inventory/Warehousing
General Ledger:
·
Implementing and
Training on General Ledger &
Functional Concept of General Ledger to the clients.
·
Defining Chart of Account Structure
·
Defining
Accounting Calendar, Currency and Set of Books
·
Types of Period Status, Open / Close Periods
Accounts Receivable:
·
Implementing and
Training on Accounts Receivable
& Functional Concept of Accounts Receivable to the clients.
·
Payment Terms,
Transaction Types & Transaction Sources
·
Customer Bank &
Account, Internal Bank & Account
·
Customer Profile
Class
·
Debit Memo and
Credit Memo
Account Payables:
·
Implementing and
Training on Accounts Payables &
Functional Concept of Account Payables to the clients.
·
Setup - Financial
Options & Setup-Payables Options Supplier management system
·
Vendor Profile Class
Fixed Assets:
·
Implementing and
Training on Fixed Assets &
Functional Concept of Fixed Assets to the clients.
·
FA Interface with
Other Module
·
Depreciation
calculation and addition of Asset
·
Transfer of Asset.
Inventory/Warehousing
·
Implementing and
Training on Inventory warehousing
& Functional Concept of Inventory/Warehousing to the clients.
·
BOM Concepts
·
Stock
Adjustment/Stock Transfer
·
Inventory Issues
·
Inventory Returns
·
Finished Goods
Received and Returned.
Implementing
all the above to the clients in Singapore and handling support calls and providing
training to the END user.
ORACLE
EXPERIENCE: FINANCILAL
FUNCTIONAL CONSULTANT
October
2010 till date: Free Lancer Trainer cum support in Oracle Apps Functional R12.
Also have worked in below mentioned Projects.
Functional Consultant:
Project 1:
Organization : Neo Technologies
Client
: IPSYS
ELECTRONICS
Role :
Training and support
Position
: Functional
Consultant
Duration : Oct 2010 to Jun
2011
Modules
Involved : GL, AP, AR and FA
Environment : R 12 .1.1
Description:
IPSYS is
a System Integration & Networking Company in India. IPSys Business Services
includes CCTV, Access Control, Time & Attendance System, Fire Alarm, Is
Having installation in all over India. This
project involved in implementation and training of oracle application R12. GL,
AP, AR, PO, CM, and INV have been implemented in multi org environment.
Role and Contribution:
Training
the end users in modules like GL, AP and AR and also handled support issues
along with the team members.
Responsibilities
Ø Involved in the requirement gathering activities.
Ø Had the interaction with Client team in the various levels of
implementation.
Ø Finalized the ledger pre-requester three C’s as per the client
requirement.
Ø Defined Ledger, Ledger sets and Data access sets and Data definition
access sets.
Ø Defining Financial
Options & Payable options and choosing ledger for Payable Module.
Ø Worked on MOAC (Multi Org Access Control).
Ø Reporting to the other Ledgers with different functional currency.
Ø Setting up Using Multiple currency feature, defined daily rates,
conversion types.
Ø Conduct
Initial Induction trainings for the end users, team members and helped create
user manuals and relevant trouble shooting documentation.
Project 2:- Celgene Post Production
Support
Client: Celgene
Pharmacy
Organization : Neo Technologies
Role : Support
Position
: Functional
Consultant
Environment : R 12 .1.1
Team
Size :
15
Duration : Jul 2011 to Dec 2011
Project Description:- The
project is to provide 24*7 post production functional support to client Celgene
for Oracle EBS 12.1.3, Hyperion Essbase,. Oracle EBS includes Finance & SCM
modules.
My Role:-
- I am responsible for providing the functional
support for Oracle Finance modules with basic technical knowledge.
- I am responsible to solve all functional issue
of Finance with available details & cloned instances. I also have to
test the resolution provided in test environment before moving it to PROD.
- I am supposed to solve issues raised in a
strictly timely manner depending on severity of issue raised & with in
stipulated target time as agreed in SLA with client.
- I am also required to co-ordinate with client
to communicate the progress of issue resolution via calls & e-mails.
- In case the issue is with core product &
cannot be resolved with work-around then I am required to raise Product
Support (PS) SR & co-ordinate with Oracle PS team to get issue resolved.
- I have experience of communicating efficiently with client on issues & convince them for solutions.
DOMAIN EXPERIENCE:
Accounts Executive –
Agility Logistics PTE LTD Singapore: Apr 2012 – May 2012
sERP: Tradenet
·
Proficient
in Export/Import Permit Declaration
·
Complied
with the client's Service Level Agreement (SLA) and Turnaround Time (TAT) with high
performance level.
·
Delivered
excellence in customer service meeting client's performance expectations at all
times.
Senior Officer for
BESTBUY Process - Wipro India LTD: May 2011 – Dec 2011
sERP: Oracle, MS Accesss
·
Proficient
in Invoice processing on the basis of PO.
·
Complied
with the client's Service Level Agreement (SLA) and Turnaround Time (TAT) with high
performance level.
·
Trained
new members in dispute process.
·
Generated
management reports for the client on a monthly, weekly and daily basis.
·
Performed
as a Quality checker for the activities performed by junior processing officers
·
Collated
workflow for the team and prepare periodic MIS on performance and volumes
trends.
·
Maintained
the control accounts (settlements) for outgoing funds (Debits) and incoming
funds (Credits).
Accounts
Executive - Tata Communications Ltd: DEC 2010 – Apr 2011
sERP: Oracle, SAP R/3s
·
Analyzed
and processed the invoice on the basis of PO
and forwarding same for Authorization.
·
Involved
in accounting of VAT, CST withholding Tax; closed all such discrepancies with
credit note form vendor.
·
Interacted
with Vendors and payment centers for the clarification of the issues relating
to the invoices and their payments.
·
Finished or
set up in ERP follow-up with vendor maintenance team.
· Prepared MIS and sharing the same
with management.
Process
Associate
- Steria India Ltd, SIPCOT – Sep’09 – Oct’ 10
sERP: SAP R/3, Opera (Fox Pro), Northgate, MS Access s
·
Managed
staff expenses and advances, in accounting all the transactions involved
including the final recovery of the advances provided.
·
Involved
in raising Purchase orders for foreign advances and in making necessary
amendments if necessary.
·
Involved
in compliance of Service Level Agreements fixed by the client.
·
Assisted
various teams in reconciliation pertaining to staff advances by providing
inputs whenever necessary
·
Successfully
coordinated monthly payroll functions for 1000+ employees.
EDUCATION
ACADEMICS:
Post Graduate Diploma in Asia Pacific Business Management in Marketing Institute of Singapore, Dec 2011 – Mar 2012
Masters in Business Administration (Finance & Human Resource) - New College Institute of Management, 2007 – 2009
Bachelor in Business Administration - K.R.M.M. College, 2003 – 2006
Masters in Business Administration (Finance & Human Resource) - New College Institute of Management, 2007 – 2009
Bachelor in Business Administration - K.R.M.M. College, 2003 – 2006
TECHNICAL
SKILLS
MS Office (Word, Excel, PowerPoint); MS
Access; Opera (Fox Pro), Northgate; Microsoft Windows XP; Oracle r12, SAP R/3Visual Basic
|
TECHNICAL
SKILLS
MS Office (Word, Excel, PowerPoint); MS
Access; Opera (Fox Pro), Northgate; Microsoft Windows XP; Oracle r12, SAP R/3Visual Basic
|
I do hereby declare that the above said particulars are
true to the best of my knowledge.
PLACE: Chennai, India.
DATE:
SIGNATURE:
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