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Joy
Heaps
309
West 470 North ● Smithfield , UT
84001 ● 435-563-9876 ● joy_heaps@yahoo.com
Summary
·
Over
five years of experience troubleshooting, upgrading, testing, and maintaining machinery,
drives, motors, and electrical systems in a manufacturing environment. Also used PLC ’s
to aid in troubleshooting and improving processes. Designed test procedures and
PM’s for equipment.
·
Bachelor
of Science from Utah
State University
·
Five
years as a lead for training and implementing a new inventory tracking program
(Oracle Process Management). Designed and put together all training material
including manuals, flowcharts, and PowerPoint presentations. Hand picked a team
and trained them to train the rest of the plant. Worked directly with end users
to troubleshoot on the floor problems and get them resolved in the program to
implement process improvements.
·
Eight
years as a machine operator taking direct responsibility for how the machinery
performed. Gained valuable insight into manufacturing processes.
Education
·
Major: Computer Electronic
Technology
·
Minor: Computer Science
·
University: Utah State University
·
Degree: Bachelor of Science
Skills
·
Computer,
HMI and PLC programming. Able to
learn new systems quickly.
·
Electronic
system design
·
Electrical
troubleshooting down to board level
·
Troubleshooting
using root cause analysis
·
Strong
interpersonal skills
·
Technical
writing including training material
·
Strong
written and oral skills
·
Quick
learner
·
5S
experience
Work Experience
Electronic Technician, Intertape Polymer Group,
Tremonton, UT 2009 – Present
·
Provide
electrical and electronic system support for plant including, but not limited
to, repair and upgrade of machines.
·
Responsible
for recognizing areas for improvement and to design and implement those
improvements.
·
Helping
to implement better practices including PM’s and TPM.
·
Adding
to mechanical skills in aiding Mechanical Technicians.
Electronic Technician, Schreiber Foods, Inc., Logan , UT
·
Provided
electrical and electronic system support for plant including, but not limited
to, repair and upgrade of machines and processes.
·
Communicated
with Team Advisors about needed repairs and scheduled time for work orders to
be completed.
·
Responsible
for recognizing areas for improvement and to design and implement those
improvements.
·
First
line of support for programs and hardware.
OPM Specialist, Schreiber Foods, Inc., Logan , UT
·
Flowcharted
all of the plant processes for preparation of new inventory control system.
Helped to customize system for Logan
·
Handpicked
group to become trainers for plant. Acted as lead for team and trained the team
to be ready for installation.
·
Trained
entire plant with team and provided 24/7 support during implementation of new Oracle
Production Management system.
·
Stayed
on after installation to provide support and troubleshoot system.
·
Prepared
for and met deadlines for rollout of new system.
Machine Operator, Schreiber Foods, Inc., Logan , UT
·
Ran
and maintained machinery to improve line productivity.
·
Maintained
full certifications including Safe Work, Food Safety, TPM, and Quick Change.
References
Available
on request
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