Director of Operations Resume Samples in Word Format Free Download -->

Director of Operations Resume Samples in Word Format Free Download

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Management Profile
Respected leader with 16-year track record building and managing high-performance teams in system design and implementation of top technologies in the finance, service, and government industries.   Exceptional communication skills, collaborating throughout management and employee chain in strategizing and executing business/technology direction.  Developed strong relationships with key clients and vendors, troubleshooting issues with technology services, and facilitating cost-effective solutions.
Core competencies Include:
·        Develop Long and Short-term Strategies       
·        Cost Reduction and Avoidance
·        Project Management Lifecycles
·        Relationship Management
·        Enterprise-Wide Technology Solutions
·        Process Re-design and Change Management
·        Team Building and Leadership
·        PCI/SOX Compliance Initiatives

­­­Professional Experience
ServiceMaster, Memphis, TN
Director IS Operations                                                                                        2008 – Present
Currently, as the Director of Hosting, my direction is to build a team that is proactive, innovative, and understands the value of teamwork.  Responsibilities include but not limited to the following areas; AS/400, UNIX, Symantec NetBackup, Enterprise Windows Systems, Red Hat Linux Systems, VMware ESX, Citrix Solutions, Business & ECOM Level 2 Application Support, Remedy (Asset Management & Knowledge Management), Enterprise Storage Solutions (EMC, IBM, NETAPP, and Hitachi), Data Center Operations& Facilities Management, Active Directory, Exchange 2007, Blackberry Enterprise, RightFax, Microsoft Collaboration Products,and Monitoring Solutions. 

ServiceMaster, Memphis, TN
IT Manager                                                                                                                          2005 – 2008
As the IT Manager, I provided executive-level support to all lines of business; cultivate relationships with executive leaders, customers, and business partners.  Oversee a staff of 10 engineers working with technologies from Cisco Systems, F5, VMware, Microsoft, EMC2, IBM, Hitachi, NetApp, Citrix, CompuWare, and many others.  The team managedover 1,000 Windows systems within 4 data centers.  Lead technology-implementation projectswhile completing on time and under budget.

Union Planters/Regions Financial Bank, Memphis, TN
IT Manager                                                                                                                                      2002 – 2005
Managed 10 Engineers supporting2,700+ Microsoft and Novell Systems throughout the Enterprise.  Systems supported include Novell NetWare 6x, Windows 2000/2003, DNS, WINS, DHCP, Z.E.N. Works for Desktop and Server, Citrix Presentation Server, VMWare ESX, RightFax, and disaster recovery initiatives.

Sarrcom, Memphis, TN
Consultant                                                                                                                                       2001 – 2002
Consultant for Union Planters Bank upgrading Novell Systems within Arkansas, Kentucky, Tennessee, Indiana, Mississippi, and Louisiana.

COMdev Wireless, Memphis, TN
Team Lead                                                                                                                                       2000 – 2001
Supported the development of a high speed wireless technology (CDMA 1xEVDO) via cell phone technologies created by Qualcomm.I was one of 12 team members chosen to implement the first solution in Korea for Samsung.

SCB Computer Technologies, Memphis, TN
Project Manager                                                                                                                           1998 – 2000
Managed a $1.1 million dollar project with Shelby County Government documenting Y2K efforts as well as perform vendor negotiations for an Enterprise Monitoring solution between CA UniCenter and IBM Tivoli.

Southern Computer Systems, Senatobia, MS
Network Administrator                                                                                                              1994 – 1998
At Southern Computer Systems I was responsible for building Personal Computers to match customer orders.  Orders ranged from 1 computer to several hundreds.  As part of the State of Mississippi School Contract, I implemented complete Novell Netware solutions for schools throughout the state.  During this time, I received a fiber optic certification from AT&T.






Education & Credentials

Associates Degree in Computer Science – Northwest Community College, Senatobia, MS

Affiliations:
President of Computer Programmers United 1993 - 1994                                                                    

Corporate Leadership:
Participant, Leadership Challenge Workshop; 2007

Awards:
Regions Financial Bank, Plaque for successful implementation of the Empower application - 2005
Union Planters Bank, Fire Fighter Award – 2004
COMdev Wireless, Employee of the Month – 2001
SCB Computer Technologies, Award for contracting over 2200 hours



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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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