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Career Profile
Work Experience
World
Learning, Inc,
Work Experience Continued
Education
Technical Experience
References: Available Upon Request
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Teresa
Tolbert
teresa.tolbert@gmail.com,
(802) 874-9876
Career Profile
To acquire a position
that will allow me to use my technical connectivity and administrative
experience to improve business relationships and productivity, while enhancing
my skills through training and the use of existing and new technologies.
Summary of
Qualifications
·
To acquire a position that will allow me to
use my technical connectivity and administrative
·
my skills through training and the use of
existing and new technologies. Summary of
co-location
project IT /staff consolidation
·
my skills through training and the use of
existing and new technologies. Summary of
co-location
project IT /staff consolidation
·
To acquire a position that will allow me to
use my technical connectivity and administrative
·
co-location project
IT /staff consolidation co-location project IT /staff consolidation co-location
project IT /staff consolidation
·
my skills through training and the use of
existing and new technologies. Summary of
Work Experience
Director of
Information Technology Infrastructure (2008 - Present)
Responsible for
leading and creating the long and short term strategies for World Learning’s
Infrastructure. Oversee day to day supervision of the Infrastructure team,
which manages network, servers, desktops, telephones and the help desk. Serve
as a member of the IT Management Team, working with the CIO and direct reports
to lead the IT organization. Ensure the security of the IT infrastructure. Install,
configure, troubleshoot and maintain a network, server and desktop environment.
Work with outside vendors to provide support for the World Learning
Infrastructure environment. Recruit, coach and mentor junior members of the
Infrastructure team. Perform Project Management functions for the
Infrastructure projects. Implemented
Microsoft exchange server and managed project to virtualize server
infrastructure. Create, track
and reconcile budget expenditures. Oversaw complete organization network upgrade and co-location project IT
/staff consolidation.
Network Manager
World
Learning, Inc, Brattleboro ,
VT (1999 - 2008))
Responsible for all
LAN/WAN infrastructure (connectivity, wiring, wireless, WAN circuits) at the Vermont campus and four
remote sites. Managed and maintained 38 Windows/Linux servers, including
servers in Vermont
and remote sites. In charge of Internet and Network security, which included
management of Firewall, Bandwidth Shaper, VPN connectivity and Windows 2000
Active Directory. Performed level 3 troubleshooting of network and desktop
applications for desktop support and educational technology groups. Handled all
data backup and recovery. Acted as IT liaison to all Washington DC
offices, which includes quarterly visits to those sites. Installed and operated
the Odin POS system server and cash registers for the dining service.
·
Was the main technical project manager for a
number of key infrastructure projects including, the installation of new server
room, complete network Infrastructure overhaul (2000), installation of Firewall
and Antivirus software, and phone and infrastructure upgrade to Cisco Call
Manager (2006). Executed Mitel SX200 PSTN PBX and currently act as backup for
Cisco Call Manager VoIP telephony system.
·
Promoted to Director of Information
Technology Infrastructure.
Teresa
Tolbert Page
2
Work Experience Continued
Technical
Services Manager
Fetter Logic, Inc. – Denver ,
CO (1998 - 1999)
Worked on network
design and integration strategies for technical rollouts within high pressure
and highly demanding Securities industry. Supervised technical scheduling and
implementation of all company projects, upgrades and rollouts for clients. Good
working knowledge and troubleshooting skills in configuration of IP
connectivity, Cisco and 3Com routers and switches and wide and local area
networks. Operated and sustained multiple wide area network connections (Frame
Relay, Point to Point, and ISDN) and software configurations of connectivity
hardware for highly demanding clients within Securities Industry. Integral in
planning, installation, and administration of Windows NT and Novell server
architecture, Exchanged E-mail and
Microsoft Proxy server in both on-site/in-house and client/remote environments.
Created support infrastructure to provide technical assistance through a
support line, to reduce client downtime during busy market hours. Consulted with
project managers in regard to planning, procurement and technical design for
all Fetter Logic projects. Performed all administrative tracking functions for
all technical staff members including approval of expense reports and
timesheets. Evaluated systems and designed networks for client organizations.
Education
Bachelor
of Science: Mass Communication, Minor: Anthropology
Illinois State
University, Chicago, IL (1991)
Technical Experience
Hardware - Various
manufacturers of Servers, Desktop and Laptop PCs (Gateway, HP, Dell) Cisco, Nortel, and 3Com Routers and Switches, Watchguard
Firewall. Adtran communication equipment, Mitel PBX, IBM POS
Software
- Symantec Antivirus Corporate Edition, Veritas
Backup Exec, Microsoft SQL Enterprise Manager, Microsoft Office Suite, Mozilla
Thunderbird and Firefox, Visio
Operating
Systems -
All Versions Windows, Ubuntu Linux
References: Available Upon Request
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