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Ruby PRESLEY

309 Denridge Lane                                                                                                                                817-653-9876

Roanoke, TX  76001                                                                                                                         rubypresley@att.net

DIRECTOR, INFORMATION TECHNOLOGY

LEADERSHIP & TEAM BUILDING ● ENTERPRISE ENGINEERING ● EMERGING TECHNOLOGIES 

·         Customer focus-driven Leader with over 15 years Information Technology experience

·         Advanced project management training (PMP/PMI) with MS Project, Clarity and SDLC

·         Exceptional executive level interaction and participation on senior leadership teams

·         Builder of top performing teams with solid experience leading managers and staff

·         Hands-On Enterprise Architect driving bottom line by applying technology innovation

·         Proven record in cutting overspending on capital and expense budgets

·         Successfully managed vendor resources, ensuring best practices in engagements

·         Proven management of department budgets for monthly and annual reconciliation

·         Acts on advanced problem-solving skills to turn around incident driven environments

·         Strong process and standards development around enterprise engineering using ITIL

·         VMware certified with expert level knowledge of virtualization technology options

·         Expert enterprise server, network and storage management (EMC, Wintel and UNIX)

·         Mastery of Disaster Recovery and Continuity of Business planning at all levels

·         Information Security Expert (PCI, SOX, HIPAA, PII), supporting security audits

·         Experienced Cloud Computing (IAAS, SAAS, PAAS, Oracle, Microsoft MOSS, IBM, EMC)

EXPERIENCE AND ACHIEVEMENTS

(On Contracting & Consulting Engagements – Seeking Fulltime Employment)

Bank of America / Merrill Lynch                                                                                        Dallas, TX, 2010-Present

SENIOR IT GLOBAL PROGRAM MANAGER

Engaged at VP level as Global Program Manager supporting Global Trading and Equities financial services. Primarily responsible for Global Markets Research & Technology division projects and planning. Responsible for capital, expense, resource planning and management of cross-functional teams to deliver high quality Enterprise Technology Projects. Ensure that Business Technology Group expectations and deliverables are met with world class solutions.

·         VERITAS Global Clustering Migration: Project to migrate from Oracle RAC to VERITAS Clustering globally

·         TIBCO (RV/EMS) Global Messaging Upgrade: Project to upgrade (AMRS, EMEA, APAC) messaging infrastructures

·         TIBCO HAWK monitoring infrastructure upgrade from physical to virtual using CITRIX and VMware

 

GameStop, Inc. (reason for leaving: position eliminated in economy downturn)        Grapevine, TX, 2009-2010

DIRECTOR, INFORMATION TECHNOLOGY

Reporting to the CTO, led transformation of information infrastructure and teams from outdated, inefficient organization to emerging technologies business partner helping drive bottom line and cost containment. Partnered with all areas in helping develop, maintain and implement strategic corporate initiatives. Led team of 25 staff with 5 directs, 24x7 production operations, service management and data centers, system engineering resources for IT projects, enterprise road-map, COB and DR recovery planning.

·         Led IT projects for multiple groups including resource leveling for 25 staff and contract resources.

·         Led key projects resulting in key ITIL process improvements reducing outages 50%.

·         Coordinated project efforts for 300% improvement in business intelligence (Sales Audit, SQL).

·         Coordinated project efforts for 50% improvement in ecommerce fulfillment, AS400 to Iseries migration

·         Project managed datacenter migration and build-out of 35% consolidation with VMware virtualization.

·         Led efforts to consolidate SQL servers farms to a shared model cutting MS EA costs by $300,000.

·         Completed migration of older DMX/Clariion SANs to DMX3/4 platform, with no storage impact.

·         Reduced operating expense budget by $1 million by expiring older technologies and hardware.

·         Reduced Microsoft Enterprise Agreement by $600,000 in capital costs through hands on research.

ROBERT PRESLEY (page2)                                                                                                                               817-653-9876· ruby@att.net

HealthMarkets, Inc.   (reason for leaving: company IT outsource)               North Richland Hills, TX, 2007-2009

$2 billion health insurance provider, providing flexible health protection products to the self-insured.

ASSOCIATE DIRECTOR, INFORMATION TECHNOLOGY

Spearheaded complete infrastructure turn-around reducing a high rate of incidents and outages by 98% through focused ITIL service management and change control.  Report to VP of IT. Led team of 19 with 3 directs, 24x7 production operations support and management of servers, networks, storage, backups and data centers. Assigned system engineering resources for projects, developed the enterprise road-map and recovery planning. Coordinated stabilization of the email and messaging services and improved performance 300%.

·         Led projects to re-engineer data center (servers, power, cooling, rack space, cabling, general layout)

·         Consolidated Oracle servers from 20 to 2 reducing Oracle costs by $200K, using IBM P-Series platform.

·         Successfully led RFP and reformed department that showed could not be outsourced due to efficiency.

·         Reduced operating expense budget by $1 million by expiring older technologies and hardware. 

·         Led conversion of EMC SAN leases to a purchase saving $4M in expense over a 3 year budget cycle.

·         Project managed datacenter migration and build-out of 35% consolidation with VMware virtualization.

AIG Global Services, Inc.   (reason for leaving: career advancement)                      Fort Worth, TX, 2006-2007

Part of AIG a $15 billion international insurance organization specializing in managed infrastructure and software services.

SENIOR ENTERPRISE INFRASTRUCTURE ARCHITECT

Responsible for the infrastructure, technology and consulting services, supplying leading edge information technology solutions for AIG business units and external customers globally. Project managed, developed, evaluated and purchased systems and technology to support complex business, financial, and communications needs of the global enterprise. Report to the Director of IT and collaborate on the management of global datacenter infrastructures working jointly with internal and external AIG business clients.

·         Key responsibilities include synergetic partnership with Office of the Global CIO on the team of associate technology officers on global certification of AIG Datacenter standards

·         Project Coordinated design of next-gen VMware 3 Farm of 2000 mixed use windows and Linux vm’s.

·         Improved service delivery and customer experience, furthered global network redesign, Improved internal Service Support and Delivery processes for use as best-practice for sister companies.

·         Project managed consolidation of Tier IV datacenter physical and virtual server footprints and storage.

·         Reduced server provisioning time by 50%.

Essilor International   (Reason for leaving: contract ended)                                             Dallas, TX, 2005-2006

$2 billion world leader and manufacturer of corrective lenses.

ENTERPRISE TECHNICAL ARCHITECT

Demonstrated increase in development efforts collaborating and architecting company .Net architecture and introducing VMware QA promotion process. Coordinated on global Active Directory 2003 design for sites in USA, Europe, Canada, Puerto Rico, Mexico and Brazil. Project managed, developed, evaluated and purchased systems and technology to support complex business, financial, and communications needs of the global enterprise. Reported to the Director of Technical Architecture on the management and design of domestic and international infrastructures. Work with a team of technical architects in the areas of infrastructure, network, applications, business intelligence, and security.

·         Helped in negotiation of Dell/HP server and services global contracts for reduction in costs.

·         Partnered with team of technical architects in company .Net architecture for best practices.

·         Worked with RedHat, Novell, Dell, HP, and SUSE to migrate 200 company lab sites from UNIX to Linux.

·         Collaborated with information security officer to launch company wide information security policies.

·         Launched project and consolidation effort of Wintel, UNIX, and Linux server environment.

·         Project Coordinated and architected global terminal services design using windows terminal server.

·         Collaborated on Global Wireless (WIFI) architecture for US, Brazil, Canada, Asia and Europe.

Ruby PRESLEY (page3)                                                                                                                                   817-653-9876 · ruby@att.net

CITIGROUP / CitiFinancial Auto                                                                                        Irving, TX, 2001-2005

Part of CITIGROUP a $2 billion global financial services company providing automobile financing for auto loans.

ENTERPRISE INFRASTRUCTURE INTEGRATION ENGINEER

Successfully project managed re-architecture, re-design and rebuilding of ecommerce infrastructure due to business merger.  Repeatedly asked to take on new challenges in diverse areas of the company—both US and international. Planned, developed, evaluated and purchased systems and technology to support complex business, financial, and communications needs of the global enterprise for CitiFiancial Auto and diverse CITIGROUP divisions.

·         Led project efforts for consolidation of 600+ Wintel, UNIX, and Linux servers in datacenter migrations

·         Led project efforts to increase infrastructure saving over $1 million over a four year period.

·         Project managed migration of ecommerce infrastructure from NT4 to windows 2000 / 2003.

·         Coordinated two successful disaster recovery tests meeting 100% of continuity of business objectives.

·         Helped negotiate enterprise server and services contracts for reduction in costs.

SBC Communications, Inc.                                                                                              Dallas, TX, 1998-2001

$20 billion leading global communications holding company.

TEAM LEAD, SPECIAL SERVICES (DATA)

Led team that was first to successfully launch DSL technology in Dallas, TX. Project managed and implemented the delivery of a full-range of communication and network services — on-site in mission-critical environments. Planned, coordinated and managed complex data communications network projects, installation, integration, deployment, troubleshooting, maintenance and repair — placing high priority on achieving technical, financial, efficiency and customer service goals. Special Services Certified.

Microsoft Corporation                                                                                                       Dallas, TX, 1996-1998

STRATEGIC SUPPORT SUPERVISOR

Promoted to supervisor within 6 months from help desk. Member of a supervisory team providing training, motivation and supervision to over 200 technical support representatives for the Microsoft Network, Internet Explorer and Windows 98. Established, tracked and ensured the achievement of productivity and quality objectives for call center. Managed relationships, and defused client issues.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Executive Education, Business Leadership and Management

Southern Methodist University / SMU Cox School of Business, Dallas TX - 2008

AAS, Associate of Applied Science – Electronic Engineering Technology

ITT Technical Institute, Arlington TX – 1998

CERTIFICATIONS – MCSE: Microsoft Active Directory/Exchange, CEH: Certified Ethical Hacker,

VCP2/3: VMware, SBC “Special Services Telecom”

PROFESSIONAL ASSOCIATIONS: SMU Cox School of Business, US IT Directors Forum,

ITT-Technical Institute Alumni, National Cyber Security Council, MTBC Connections, DFW Executive Connection, Southlake Focus Group, TRISC, CIOs.com, DFW TENG, SOA Data Integration Architecture

KEY TECHNOLOGIES – Windows Server NT4/2000/2003/2008, VMware v1/2/3/4, RHEL, SUSE, Solaris, EMC, NetApp, Symantec, CA, BMC, CISCO, HP, DELL, IBM, FUJITSU, HDS

Ruby PRESLEY (page4)                                                                                                                                   817-653-9876 · ruby@att.net

TECHNICAL ADDENDUM

·         Successful infrastructure services and data center migration project manager at all levels

·         Virtualization (VMware GSX, ESX, VDI, Windows Virtual Server, HYPER-V, VDI, XEN)

·         Microsoft Enterprise Engineering (Hyper-V, Active Directory, DNS, WINS, Server 200x, SQL, .Net, BizTalk)

·         Linux/UNIX Enterprise Engineering (Red Hat-RHEL, SUSE, FEDORA, NetApp, ESX, Solaris, AIX)

·         Intermediate Programming Web Technologies (Power Shell, .Net, ASP, VBScript, COM, PHP, 

L, XML, XHTML, Perl)

·         Server and Software Development Lifecycles

·         Ecommerce Technology Frameworks (N-Tier Architectures, Web Ecommerce Architectures)

·         Object Oriented Analysis, Multi-Tier Systems, and Application Design

·         Relational Databases, Data Warehouse and Business Intelligence

·         Master in Requirements Analysis and Use Case Development

·         Expert Level Systems Integration Practices, Messaging and Middleware Solutions (Tibco, BizTalk, Exchange)

·         Accomplished in Service Oriented Architecture principles and practices

·         Expert in Datacenter Planning, Build-Out and Management (Tier1 or Class “A” design), experience with UPS, ATS, Power, PDU's and working with Generators. CRAC and APC in-row cooling design.

·         Expert in all major hardware platforms (HP, DELL, IBM, SUN, FUJITSU, NETAPP, EMC, UNISYS, etc…)

·         Expert Level in Database Engineering including (SQL 7 SP4, SQL 2000 SP4, SQL 5 SP3, SQL 2008 SP1)

·         Expert at Engineering Network and Telecom Infrastructures (Cisco, F5, VPN,)

·         Expert Level Planning and Execution of Security, Disaster Recovery, Continuity of Business Solutions

·         Expert level server and storage architecture planning and implementation. (EMC, NetApp, SAN/NAS)

·         Expert level hardware sizing for specific business application requirements on all platforms.

·         Expert level design and forward thinking for mission critical solutions including (HA, Clustering, High Compute, Hardware and Software Load Balancing, VERITAS Clustering, Windows Clustering)

·         Expert level experience with enterprise architectures (Federated Architecture, Business-to-Business (B2B) integration, Information Delivery, Enterprise Service Bus implementation and support

·         Expert level Enterprise Vault design and integration (Symantec Enterprise Vault)

·         Expert level Backup and Recovery operations (Net Backup, EMC Networker, VTL)

·         Extensive experience planning and executing projects for data center migration, design and build-outs

·         Infrastructure planning and support of (HRMS and CRM) applications including (SAP, PeopleSoft)

·         Capable of defining financial transparency, chargeback reporting, SLAs, and performance KPI’s

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