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Maya Podber
309 Sandstone Trail
Austin, TX 78001
matthew.maya@gmail.com
Cell: 512.850.9876


Professional Summary:

Over 18 years of experience supporting Information Technology including 10 years in management for the following areas:

·   Customer Support Technical Management for over 2000 employees
·   Windows Engineering
·   Data Center/Facilities Management for 25,000 Sq Ft facility
·   Software as a Service (SaaS) Support
·   Backups and Disaster Recovery Management
·   Asset Management
·   Service Level Agreement (SLA) compliancy
·   SAS70 and Sarbanes-Oxley Audit compliancy
·   Infrastructure Management of 28 employees in
·   Windows Administration
·   Oracle/SQL Database Administration
·   Network Engineering
·   PBX/Phone Switch Engineering
·   Helpdesk/Desktop Customer Support


Technical Skills:

·   IT Management Budget management, Vendor/Customer relationship management, IT Procurement, Data Center Facility management
·   Languages Oracle Developer 11i, PL/SQL, SQL*Plus, pro*c, PHP, HTML, CSS, Powershell, Perl
·   Databases Oracle 11i, Oracle RAC/ASM, MySQL
·   Operating Systems  VMWare, Unix Sun Solaris, Red Hat Linux, Windows Server 2008/2003, NAS/SAN, HP Command View
·   Servers – Exchange 2010/2007, Active Directory 2008/2003, IIS, Apache, Backup Exec
Work Experience:

HP | November 2010 – Present
Data Center Engineer | Austin, TX
IT Technical Lead
  • Managed Support for 25,000 Sq. Ft. Data Center consisting of 2500 servers and storage arrays
  • Performed lead technical duties and proactive maintenance on HP EVA, MSA and ExDS/IBRIX storage arrays
  • Oversaw HP parts procurement process to manage hardware defects, recalls and upgrades for various servers including DL380 and Blade servers
  • Managed Austin Data Center ticketing queue and process to ensure customer SLAs are met
  • Perform storage capacity planning research and provide metrics and budgetary requirements
  • Performed lead roles for maintenance of the Asset/Inventory management for entire Data Center






StoredIQ | August 2008 – August 2010
IT Technical Lead | Austin, TX
IT Management
·    Managed a team of 3 people (including myself) to provide technical support for over 70 employees.
·    Supervised and maintained facility support and Technical administration of the  24x7 computer centers
·    Managed the Systems Administration group who supported over 100 Linux, VMWare and Windows servers.
·    Implemented and managed customer response SLAs, priorities and escalation procedures
·    Oversaw IT budget and procurement process
·    Managed IT Vendor/Customer relationships
IT Technical Lead
·    Performed lead Administration of Exchange 2010, Active Directory 2008, Blackberry Enterprise Server and Windows Server 2008 for all corporate servers
·    Wrote Powershell scripts, Cron scripts and Veritas Netbackup templates to perform backups of corporate servers and Exchange
·    Installed and managed Cisco ASA/Firewall, VPN and Network switches

Synchronoss Technologies | May 2004 – March 2008
IT Manager | Bethlehem, PA

IT Technical Management
·    Managed a team of 28 people to provide technical support for over 2000 employees in the following areas
·   Unix/Linux System Administration
·   Network Engineering
·   Helpdesk/Desktop Support
·   Oracle Database Administration
·   PBX/Phone Switch Administration
·    Supervised day to day facility operations for 2 Corporate Data Centers, Disaster Recovery site and 2 company offices which included HVAC, UPS, electrical and Generator aspects
·    Orchestrated new Corporate Data Center project to accommodate rapid growth of company
·    Managed 24x7 support of network infrastructure of 120 servers comprised of Red Hat Linux and Windows 2003 servers
IT Business Management
·    Performed lead role in yearly Sarbanes-Oxley and SAS70 compliancy reviews with internal and external auditors
·    Researched, composed and maintained the Corporate CapEx and OpEx budgets in excess of $12 million
·    Oversaw Vendor management for new IT resources and existing relationships







RCN | March 2001 – April 2004
Sr Manager of IT | Princeton, NJ
·    Managed a team of 10 people (including myself) to provide technical support for over 5000 employees in the following areas
·   Unix/Linux/AS400 System Administration
·   Helpdesk/Desktop Support
·   Oracle Database Administration
·   Oracle Financials/Peoplesoft Administration
·    Supervised Corporate Data Center migration including Sun, HP, IBM and Dell servers from a single facility to multiple locations with SAN environment
·    Managed and performed Lead Developer activities using Oracle Developer 9i and Oracle 9ias (web forms) on Sun Solaris and HP/DEC Alpha Tru64 platforms

Princeton eCom | March 2000 – March 2001
Development Project Manager | Princeton, NJ
·    Managed a team of 25 developers/consultants using Oracle Developer 6i, Oracle 8i, SQL*LOADER, c/pro*c.
·    Initiated re-engineering of Payment Processing Application by switching to Sun Solaris 8 UNIX platform using Oracle Developer 6i, Oracle 8i database from a FoxPro/Novell 4.1 platform

Center For Claims Resolution | March 1996 – March 2000
Systems Project Manager | Princeton, NJ
·    Managed a team of 11 developers/consultants who performed Oracle Development and Reporting
·    Coordinated, designed and implemented development of new projects using Oracle Developer 2000 and Oracle 8i on Open VMS, Tru64 and NT platforms.

Galaxy Scientific Corporation | March 1995 – March 1996
Developer | Eatontown, NJ
·   Coordinated the maintenance and development of multiple systems for the ISMA-On-Line Bulletin board using Oracle Developer 3 and Oracle 7.34 database
·   Oracle DBA, Unix administrator and Oracle Forms 3.0 lead developer for the Order Tracking and Purchasing System.

The Robert Plan | June 1993 – March 1995
Programmer | Somerset, NJ
·   Performed FoxPro development of the insurance claims transaction and underwriting systems
·   Supervised the electronic transmission of the ISO Reporting System and Check Register for seven insurance companies

Education:

Rutgers College, Rutgers University
December 1993
·   Graduated with a B.A. in Computer Science.




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