Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
San Jose , CA
95001
San Jose
State University
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Lilly Todd
309 Burkette Dr.
408-768-9876
lilly@comcast.net
Objective:
With over 17 years of experience in IT supporting large enterprises and
small acquisitions, and a variety of certifications ranging from desktop to
server, I am looking for a job that utilizes my unique mixture of technical,
management, and customer service, skills.
Experience:
Foundry Networks/Brocade
10/08 to 3/09
Title: Desktop Support
Responsible for hardware and software support on local and remote
desktops and laptops running Windows XP/Office 2007. Created images for newly
released models using Ghost. Also, supported printer (break/fix) and Windows
Mobile devices.
Applied Materials 9/96
to 3/08 ( Contractor: 9/96 to 7/97 - Employee: 8/97 to 3/08 )
Title: Systems
Administrator for the Consilium acquisition 8/99 to 3/08
Initially responsible for integrating Consilium server resources into the
AMAT network, I became the local IS&T support for the new group. Server duties
included procurement, new installation and maintenance (150 Windows servers –
HP/Compaq and Dell hardware and NT/2000/2003 OS), image creation with
commercial products (Ghost) and storage snapshots (NetApp), backup design and
planning, and maintenance of internal Windows AD. Also, I spent significant
time working with Development in the construction and testing of simulated
customer environments for our software product using both VMware and MS Virtual
Server. This included the packaging of product updates and distribution via
SMS. Desktop duties included in-person and remote support (50 users), OS
upgrades (NT 4.0 to W2K to XP), and security patch distribution (SUS and WSUS)
on a mixture of hardware (IBM, Dell, and HP/Compaq).
Title: Manager PDD-IS
Technical Services 12/98 to 8/99
Responsible for
managing daily operations for PDD IS&T, including all Desktop, Helpdesk,
and LAN support staff (headcount over 20). Direct report to the IS Manager.
Also, major involvement in implementing the Tech Refresh Program (ongoing PC
replacement) within PDD.
Title: Manager CVD-IS
LAN Team 9/96 to 12/98
Head of a three person
team dedicated to administrating, maintaining, upgrading, and converting from
Novell to Microsoft Windows NT, all CVD servers (servicing 2000 users). This
also included the design and implementation of divisional disaster recovery
plans and the creation of building specific print services.
Entex Information
Services 9/95 to 8/96
Title: Project
Services 4/96 to 8/96
Provided specialized
project services for various product roll-outs at Applied Materials on a
nationwide level. SMS client implementation put into effect on the East Coast
and custom software installed in Austin
Title: Desktop
Technician (Campus Support) 9/95 to 3/96
Provided on-site
desktop support for the Applied Materials Kifer Campus, including network
connections, software/hardware installations and troubleshooting, and system
maintenance, on a variety of machines and platforms.
Adaptec, Inc. 3/95 to 8/95
Title: Product Support
Specialist
Provided end user and
reseller technical support for the whole line of Adaptec SCSI Host Adapters.
Problems included installation, system and device compatibility, and hardware
upgrades. Supported a full range of PC architectures including ISA, EISA, MCA,
and PCI, over a variety of OSs
The Learning Company
12/94 to 3/95
Title: Technical
Support Representative
Supported various
children’s education software titles on both diskette and CD over a variety of
Operating Systems.
Azure Technology 6/90
to 2/94
Title: Technical Support
Representative/Customer Service Manager 7/92-2/94
Title:
Shipping/Receiving Manager 11/90-7/92
Title: Materials Planner
06/90-11/90
Education:
Certifications:
Microsoft Certified
Technology Specialist (Windows Vista
Configuration – Exam 70-620)
Microsoft Certified
Professional (Windows 2003 Server Security - Exam 299)
Microsoft Certified
Systems Engineer (Certified in both NT 3.51 and 4.0)
Novell Certified 3.x
System Administrator
A+ Certified Service
Technician
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